Deactivating Bricks & Agents (Maintenance Plus) without having to close all jobs first
Bricks & Agents (Maintenance Plus) is a third party product that integrates into PT/MRI. We as PT/MRI Clients should be able to deactivate regardless of whether jobs are open or not in the maintenance tab section.
By PT/MRI not allowing this option it allows the third party application to hold us ransom to their product which we are no longer wishing to use.
Either -:
PT imports the job information in full form third party and allows deactivation without jobs requiring closure
PT allows deactivation without jobs requiring closure so that we can start using the property tree maintenance product on new maintenance requests and thus allowing the jobs in third party product to be worked through and finalised on the third party platform.
Allow Property Tree clients to utilise the property tree maintenance product as well as the third party integration
Either way PT should have more control over allowing deactivation of a third party product into their system
Tanya Cunningham
shared this idea