153 results found
-
Pet Bond
Please switch on Pet Bond section for Australian users.
NZ have a separate section for this - Australians own animals too! :)
Currently adding Pet Bond $$ to overall bond and it is throwing out my reporting.1 voteHi Supporters
Thank you for your Suggestion!
Your Suggestion will now be shared with the MRI Software Community for votes and comments.
-
mail merge tenants without notifying archived tenants
When using the Mail Merge option to send out inspection notifications, all archived tenants are emailed as well if you select not to just notify the head tenant. These tenants cannot be removed as they have made payments as flatmates, so they end up getting an inspection notice. Please add a check box to the mail merge where you can unselect tenants or remove archived tenants from this function completely.
1 voteHi Supporters
Thank you for your Suggestion!
Your Suggestion will now be shared with the MRI Software Community for votes and comments.
-
Allocating A Works Order When Entering Invoice - Supplier
There should be a drop down to select the work order relating to the invoice when entering a supplier invoice to a property
1 voteHi Supporters
Thank you for your Suggestion!
Your Suggestion will now be shared with the MRI Software Community for votes and comments.
-
some feedback regarding the Owner portal. Currently, owners with multiple properties are finding it difficult to view their transactions, a
some feedback regarding the Owner portal.
Currently, owners with multiple properties are finding it difficult to view their transactions, as they often have to go through many pages to find specific details. Is there any chance the system could be updated so that transactions are only linked to their related property?
1 voteHi Supporters
Thank you for your Suggestion!
Your Suggestion will now be shared with the MRI Software Community for votes and comments.
-
Automation Hub Email Communication
The email address of the second tenant (additional tenant tab) should be picked up as well when using the automation tab.
Noticed that when sending an email using the automation hub, only the primary email address is getting the message. Also, it would be nice that we can add a CC email address when setting up the automation so that the PM will be copied to, especially when sending in bulk messages
12 votes -
Alert Button
Having the new Alert button on the Tenant Profile page is great! Can it be coded to show blue, and not red if there is no actual Alert posted in the text box?
1 voteHi Supporters
Thank you for your Suggestion!
Your Suggestion will now be shared with the MRI Software Community for votes and comments.
-
Bulk email with individual rental ledger per tenant
Be able to send an email to multiple different twnnats/ properties with their own rental ledger attached so that when you email regarding rent arrears you can email all tenanst at once with their individual rental ledger attached.
2 votesHi Supporters
Thank you for your Suggestion!
Your Suggestion will now be shared with the MRI Software Community for votes and comments.
-
Supplier defaulting to accommodation
When a supplier is set up, if the PM does not set the expense account correctly, it defaults to accommodation which then reflects on the owner statement and can be very confusing. Would love it if you were prompted to select the correct coding
1 voteHi Supporters
Thank you for your Suggestion!
Your Suggestion will now be shared with the MRI Software Community for votes and comments.
-
Dashboard to have Outstanding Invoice Tab
Like how we have Rent Arrears, Rent Increase etc information on dashboard it will be amazing to have outstadning invoice information as well. It will make PM work really easy.
2 votes -
System Report
System Report - Bond Lodgement Status: The report currently does not populate. The field 'Lodged (Active)' needs to be added so that the report will populate automatically.
1 voteHi Supporters
Thank you for your Suggestion!
Your Suggestion will now be shared with the MRI Software Community for votes and comments.
-
Owner or Supplier email reply to work orders be filed in relevant property diary.
Owner or Supplier email reply to work orders to be received and filed in relevant property diary. Currently, email reply to work order is stored in Owner/Supplier diary on being received. Would be more efficient for access and tracking if in relevant property diary, especially when multiple properties under one owner
2 votes -
PET BONDS BE SHOWN ON THE RECEIPT
It becomes difficult to establish which is the ordinary bond and which is the pet bond when a tenant pays in instalments.
The tenant's ledger shows Receipt - BOND for pet bond as well and not how much has been paid on the pet bond. Therefore, difficult to allocate bond payments.1 voteHi Supporters
Thank you for your Suggestion!
Your Suggestion will now be shared with the MRI Software Community for votes and comments.
-
Pre-filled bond refund form
All NZ users generate the same bond refund form.
It woudl be helpful if Palace provided a document template for this based on Tenancy Services bond refund form, and included prefilled data from Palace.
i.e. the bond number and total bond ammount.....
This would be a time saver and reduce user error.9 votes -
Amend the rent increase date to line up with the day the tenants rent is due (when a tenant has paid extra the change the rent due day).
Example: Tenancy starts on a Tuesday; therefore, rent is due every Tuesday. However, the tenant wants to change the rent due date to a Wednesday. Tenant pays one day extra and then pays every Wednesday. However, when a rent increase is entered, Palace still picks up the Tuesday and wants the rent increase date to be a Tuesday. The rent increase start date should be a Wednesday.
1 voteHi Supporters
Thank you for your Suggestion!
Your Suggestion will now be shared with the MRI Software Community for votes and comments.
-
management fee charge
Dear Support Team,
I hope you are well.
THis matter was raised as ticket and I was asked to instead post " as an idea"
I would like to request an enhancement to the current charge/ledger functionality within the system.At present, we manage a number of landlords where we apply a flat management fee, rather than a percentage-based fee. To support this, we require a more streamlined and structured way to record and apply these charges.
Requested Enhancement:
Introduce a provision to add a flat management fee within the charge section.
Add a dropdown option under “Ledger Account” to…1 voteHi Supporters
Thank you for your Suggestion!
Your Suggestion will now be shared with the MRI Software Community for votes and comments.
-
Meth
Under property safety, adding an area for Meth Reports and mcg results
1 voteHi Supporters
Thank you for your Suggestion!
Your Suggestion will now be shared with the MRI Software Community for votes and comments.
-
Accurately calculate the bond top up, when applying a rent increase, based on the correct amount required, not retrospectively
Currently when you apply a rent increase and choose to increase the bond, Palace calculates the required bond top-up but applies this retrospectively, which is not even lawful. Palace needs to calculate the bond increase based on the rent increase
1 voteHi Supporters
Thank you for your Suggestion!
Your Suggestion will now be shared with the MRI Software Community for votes and comments.
-
Automation hub
When scheduling things in the automation hub, there is and option for one time, day or weekly - it would be great to be able to schedule a monthly email to go out for those pesky meter reading requests for check meters.
1 voteHi Supporters
Thank you for your Suggestion!
Your Suggestion will now be shared with the MRI Software Community for votes and comments.
-
Claire Weggery
Hiding transactions not only on owner statements but on tenant details and rent summary.
If we can hide the reverse of a transaction on the same month, ie an error reversed and hidden, for an owner statement
Can we please also have this not showing on rent summaries (I understand not on tenant details). It gets a pain to explain to tenants the error and to tribunal as well.7 votes -
Last rent increase date on Statement
This is a request from an owner. I had a small suggestion that may be worth passing on to Palace as a potential system improvement. I’ve copied Joe in simply because it relates to a broader compliance benefit for owners and property managers.
Given the Residential Tenancies Act requirement that rent cannot be increased within a 12-month period, it would be helpful if Palace statements displayed the date of the last rent change, rather than only the tenancy start date.1 vote
- Don't see your idea?