208 results found
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Ability to remove a tenant with transactions from a flatting situation - Archive Additional Tenants
We are unable to remove tenants leaving a flatting situation if money has been receipted against them.
10 votes -
Tenant Invoices - Ability to have multiple expense categories and ledgers
Within the Invoice Breakdown section of the Invoice Tenancy transaction, it would be beneficial to be able to add expense codes (possibly different, per line item) and ledger accounts (again, possibly different per line item). This will save time as we wont need to process multiple invoice tenancy transactions, for invoices that have multiple components to it.
1 vote -
TENANT INVOICING - SHOW BALANCE OWING OR IN CREDIT
It would be really helpful when invoicing a tenant if the balance of the "other amounts owing" showed on the invoice.
This would save time not having to send a separate email reminding them of outstanding amounts or showing any credit they might have. Often tenant round payments up so there is a small amount in credit which - if they could see this they could adjust their payment to clear it.1 vote -
Option for owner remittances to be switched off for individual owners
We send owners a remittance at mid month payout (and for other payments outside of EOM). Is it possible to add an option in the owner's financial or options tab to switch off the remittances. We have a few owners that don't want to receive remittances but the majority do want a remittance.
7 votes -
SMS Replies in diary do not show phone number
When there are multiple tenants, it would be useful to see the phone number the SMS reply has come from displaying in the diary.
9 votes -
Some kind of acknowledgement in the diary to show what item you were just in.
When you open up say an email on the second page of any diary the system does not take you back to where you were and instead takes you back to the top of the diary with no marker or highlight to show which email you were just in. If you are going back and forth through the diary you have to remember the date or title to find it again but would be so much quicker and easier if it highlighted where you were or have just been. This would help a lot when you are printing off paperwork…
9 votes -
Work Orders - Able to manage Deposits but stay open
When processing a works order the PM only wants to pay a deposit for the work to begin. There should be a option you can have a deposit payment made on the original Works Order. When the final invoice is to be paid the works order is still open and can be edited with the final payment.
9 votes -
Add auto sms function for inspections
Inspection reminder automatically sent when inspections are scheduled and again 3 days before inspection.
9 votes -
Tenants Invoices - Comments Section - Can only fit 255 Characters.
Sometimes if there is a lot of work to be done, especially in a final, there is a big description on the invoice to on charge, but I can only fit 255 Characters. This is a pain as I have to go through it manually and try and edit it so it says the same thing but not using as many characters. if we could have this field allowing more characters, this would make it a lot easier.
5 votes -
Need to be able to export Property Inspection report as an excel spreadsheet or have field added to custom views of Inspection freqeuncy ple
Looking to export Property Inspections due, and need the frequency field included, so that we can streamline the number of inspections per week per Property Manager;
2 votes -
Have rent arrears show in red on home screen and reports
Can we change it so that when a tenant is in arrears it shows up red on the home screen and also on reports? Can we also make it clearer by putting DR beside it and when they are in credit put a CR beside it? It would make it easier for tenants to understand and for us to explain the report to them
4 votes -
Integrate / Sync with Google / Outlook Calendar
All reminders / inspections etc, to integrate with our Google / outlook calendar so that we can see on our calendar what's coming up for the day, including Routines, Reminders / Alerts / Due maintenance
8 votes -
Warning - Reversals
We need to have some kind of warning 'pop up' if you about to reverse a transaction number that has already been revered.
Perhaps a warning also when reversing a supplier payment that has already been paid (ie actually paid out of the bank - included in a bank upload)
8 votes -
Supplier remittances to show pending invoices
It would be fantastic for the supplier remittances to show invoices that have been entered but are pending/unpaid awaiting funds the way the landlord statements do so that when they get paid they don't call/email asking whether invoices have been received they can see that they are received & entered awaiting funds & it stops us having to generate the unpaid invoices report to send to them if it just included on the bottom of the remittance
8 votes -
Ability to send owner statements from the main admin email (not the PM's)
We prefer our statements to be sent to owners from our team running all the accounts side of things, so our OA's.
8 votes -
Ability to archive letters/ document templates in Palace
Would be great if we could archive (rather than delete) letter/ document templates that we are not using (but do not want to delete in case needed in future) to reduce number of 'current' letters we have saved under Document Templates
5 votes -
Work Order / Invoice Expense
Can we change the Expense when entering a work order / invoice into Palace. Eg. our plumber is entered in as Plumbing Repairs, but if he installs a Hot Water System, then we need to change the Expense to Install Hot Water, but this can't be done until we go into the Transaction / History and change it there. There is no where to change it when doing the Work Order or entering the Invoice.
1 vote -
Delete multiple images at once in an inspection.
It would be great if there was an option to batch select and delete multiple images at a time from a property inspection. It's very laborious having to delete them one image at a time. There is already a 'select all' option but no delete option, so I'm unsure why there isn't an option to delete multiple images after selecting a batch.
3 votes -
Sync Button Update for Both Apple and Android
Android 'Sync now' and Apple 'Sync' buttons do not look like buttons but more like a heading. If the buttons could be made to look like the 'Sync' button in Palace (green block with white writing), it would make it easier for users to know that is how they can manually sync.
2 votes -
Include User Name who receipted funds on Trust Receipts
Include user name of person who receipted funds on Trust Receipts. We do not print receipts in general however it may be an issue for our auditor. At present if we were to generate a receipt from transaction history then we would have to print out and sign. If the user who processed the receipt was identified in the space for the signature that would be useful. Especially if you do proceed with the idea for generating and sending receipts after processing.
1 vote
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