Settings and activity
20 results found
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71 votes
Kristie Smith
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124 votesKristie Smith
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225 votesKristie Smith
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7 votesKristie Smith
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12 votesKristie Smith
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22 votesKristie Smith
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26 votesKristie Smith
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69 votesKristie Smith
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98 votesKristie Smith
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33 votesKristie Smith
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27 votesKristie Smith
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16 votesKristie Smith
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305 votes
Update: Additional fields have been added to the ‘Status’ drop-down under Communications History to give you more details on email delivery status, this is available to you now. We are continuing to investigate other areas to better notify you of any sending failures.
Kristie Smith
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102 votesKristie Smith
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62 votes
An error occurred while saving the comment Kristie Smith
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178 votes
We're pleased to advise that this is currently in Development alongside being able to advertise your properties online. We'll let you know once it's been released!
Kristie Smith
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207 votesKristie Smith
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204 votesKristie Smith
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127 votesKristie Smith
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50 votes
An error occurred while saving the comment Kristie Smith
commented
A field for the increased rent amount i.e. the difference in the rent for a rent increase. In Business Insights it has a field for this called "Last Rent Change Amount".
In WA there is a mandatory field on a prescribed form (Form 10 - Rent Increase Notice) that asks for this to be filled and this means we are having to complete it manually each time. The form reads: "As from TenancyRentIncreaseDate your rent will be increased by $REQUESTED-MERGE-FIELD-HERE per week".
Would be great to have this automated as you currently cannot use automated communications attaching a prescribed form with print letter templates.
Kristie Smith
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Completely agree with this, as well as fixing the following related errors:
1. It currently only pulls over the PRIMARY contact, which is not always the Owner. Some of our owners have POA's or family as appointed primary contacts, so it incorrectly pulls their details over instead of the actual Owners
2. Only pulls the contact name i.e. Rob instead of Robert
3. Similiar with the tenants where it incorrectly pulls the main contact which may not be the tenant, i.e. Guarantor. Also pulls their preferred name instead of legal/tenancy name
4. Is there a way to allow it to pull bond and pet bond amounts separately, rather than automatically pulling the whole bond (including pet) into just the bond field?