Settings and activity
22 results found
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33 votes
Kristie Smith
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65 votesKristie Smith
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30 votes
We would like to express our appreciation for all the feedback you've provided regarding the recent User Interface changes. Your insights are incredibly valuable to us as we strive to enhance your experience.
We are actively monitoring your feedback and we are carefully considering each comment.
We would like to get further insights into this feedback from a select group of customers. If you're interested in further discussion, please feel free to comment below.
Kristie Smith
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An error occurred while saving the comment -
137 votes
Hi Supporters, we're pleased to advise that this idea has been picked up by the Product Team and is currently being outlined for our developers. We'd really love your input into how this could work if you'd like to give us any feedback on the following flow...
1. When entering your rent increase, include a checkbox for "Bond Top Up Required". When selected, you can enter the amount the bond needs to be topped up by and choose the Bond Type that it relates to (ie, Residential Bond).
2. Once saved, the Bond Top Up amount would appear in the Scheduled Rent Change list for transparency of what has been entered (the increased rent amount and bond top up amount on the same line).
3. The Bond Top Up Amount would be added to the Bond Required for the chosen Bond Type. This then creates an outstanding bond amount.
4.…
An error occurred while saving the comment Kristie Smith
commented
Excited for this update.
1. Include an option to select whether the bond increase is for pet bond or due to a rent increase.
2. Include an option to select a due date, as others have mentioned.
3. Allow for the information to be raised in a report.
4. There is also no current allowance to cater for partial bond refunds - can this be resolved at the same time? The only way we have been able to get around this is by adding a second bond to the tenant profile, which throws the bond reconciliation out of whack.Kristie Smith
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100 votesKristie Smith
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7 votesKristie Smith
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9 votesKristie Smith
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22 votesKristie Smith
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22 votesKristie Smith
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66 votesKristie Smith
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64 votesKristie Smith
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32 votesKristie Smith
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22 votesKristie Smith
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15 votesKristie Smith
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273 votes
Update: Additional fields have been added to the ‘Status’ drop-down under Communications History to give you more details on email delivery status, this is available to you now. We are continuing to investigate other areas to better notify you of any sending failures.
Kristie Smith
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82 votesKristie Smith
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54 votes
An error occurred while saving the comment Kristie Smith
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Completely agree with this, as well as fixing the following related errors:
1. It currently only pulls over the PRIMARY contact, which is not always the Owner. Some of our owners have POA's or family as appointed primary contacts, so it incorrectly pulls their details over instead of the actual Owners
2. Only pulls the contact name i.e. Rob instead of Robert
3. Similiar with the tenants where it incorrectly pulls the main contact which may not be the tenant, i.e. Guarantor. Also pulls their preferred name instead of legal/tenancy name
4. Is there a way to allow it to pull bond and pet bond amounts separately, rather than automatically pulling the whole bond (including pet) into just the bond field?Kristie Smith
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148 votes
We're pleased to advise that this is currently in Development alongside being able to advertise your properties online. We'll let you know once it's been released!
Kristie Smith
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184 votesKristie Smith
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178 votesKristie Smith
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The lack of lines and colour definition makes it difficult to view and navigate, it also makes it look like all the different sections are blended into one. Very confusing to the eye. Similiar with transaction history etc, "all borders" separating the lines makes it easier to follow.
Agree with others that the search bar should remain on the top left-side, particularly as this is the most used function, so should be in the most easiest and accessible position, closest to the dashboard/task/icon strip on the left hand side.