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How can we improve MRI OnLocation?

OnLocation: Location Settings

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Triggers Settings

In Triggers, we use this to send text messages to people who are still signed in. At one site, we have multiple zones, one of which is a Hostel that people stay at over night. It would be good to have more configuration options for the Triggers so that we can configure it to only send text messages to those outside of this zone.

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Olivia Dugdale shared this idea  ·   ·  Report…  ·  Admin →
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Ready for Votes  ·  Adminanonymous (Admin, MRI Software) responded  · 

Hi Olivia,

Thanks for your feedback, I take it you are currently using the 'Time - triggered at a specific time' trigger?

That does not currently support zone based trigger rules, and we will consider implementing this.

In the mean-time as a workaround you could use the Visitor/Employee/Contractor overdue trigger set to fire at a time elapsed after sign in e.g 12 hours. The overdue trigger does currently support specifying a zone in the trigger rules.

Thanks

Karl

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  • Olivia Dugdale commented  ·   ·  Report

    Hi Karl, a couple of changes we'd need - the ability for a user to define the time within a zone, not just the entire site, particularly when switching zones. That way, if we have a trigger that a user is moving into a high-risk area (often do not have communications available) we can send this to a team so that after that time has elapsed they get an alert to advise that they should check on that person.