59 results found
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A resend function for emails
I would like to suggest adding a resend function for emails.
At present, if we send a lengthy email with multiple attachments and it bounces due to an incorrect email address, we have to recreate the entire email and reattach all of the documents before sending it to the corrected address.
A resend option that allowed us to update the recipient's email address and resend the original message would save a significant amount of time and make the process much more efficient.
4 votesHi Supporters
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AI and Help Centre Floating Icons Feedback
The AI Assistant and Help Centre floating icons are placed on where the dialogue/note boxes show up. They need to either be moveable or have the option in the CRM to turn them off.
3 votesHi
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When sending the email campaign only email once if there are duplicated email address for multiple entries
When sending the email campaign only email once if there are duplicated email address for multiple entries. Do not send the same email address twice.
3 votesHi Supporters
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Adding Date/Time to Notes & Email Manually
Adding Time and date on the email & other notes to the listing.
This will make the process of saving correspondence easier to read and working out of eagle will be easier to maintain.3 votesHi Supporters
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Two Way Sync with Property Tree
Listings created manually in Eagle:
1. Cannot be retrospectively tagged as PT listings
2. May re-import as drafts if corresponding PT listing exists.Would be great if a listing was created in Eagle, we could sync back to PT and have it link with the existing listing in PT to then pull back across all the data without the need to push from PT or manually add the data in Eagle.
3 votesHi Daniel
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Add a Default Form under REI Forms/Live Realworks for Appraisals
Client was wanting to have the template that they use to be the first one to come up when they are sending the form (specifically Form 6) on Eagle this way. There is currently 7 Form 6's to select from and would be convenient to have the template that they always use come up as the first form on the options.
3 votesHi Supporters
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Pest and Building condition in Contracts section
Under the contracts section I'd like to have the option to set the due date for Pest and building condition. In Queensland most contracts are subject to both finance and pest and building inspections and they often have different due dates. It really should already appear the same as the Finance condition above. It should also be included in the check box section on top of the contract information so it can be ticked once Pest and building condition is satisfied.
Thank you.2 votesHi Supporters
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Address Sorting - Caps vs Non Caps Addresses do not sort correctly
Addresses do not always sort correctly when ordered by street name.
The issue appears to be related to capitalisation, with addresses entered in CAPITALS being sorted separately from addresses entered in standard sentence case. This results in the address list appearing out of order and makes it more difficult to locate properties.
Suggested Improvements
- Make address sorting case-insensitive.
- Standardise address formatting where possible.
- Ensure addresses sort alphabetically regardless of whether they are entered in capitals, lowercase or sentence case.
This would improve consistency and make address lists easier to navigate and manage.
2 votesHi Supporters
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Property Alert
Having the option to be able to remove a property from property alerts so its not included in the property alert emails that go out to matched contacts.
2 votesHi Supporters
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Vendor Report Feedback
I am writing to request a feature enhancement for our vendor reports to better track lead management. Could you please add a "status" or "actioned" indicator to the REA and Domain email enquiries extracted in these reports?
Currently, the report shows when enquiries are received but does not indicate if an agent has followed up. This prevents us from seeing the true status of our information and agent activity. Adding a feature to show that enquiries have been actioned would be much appreciated.
2 votesHi Jade
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izabella@ibproperty.com.au
Would like to see a dedicated section for hitlists, buyer requirements and tenant requirements.
It would be great to have the ability to add specific requirements and generate a list of contacts who are actively looking or considered “hot” prospects.
This would also allow agents to cross-reference their current listings against active requirements within the database and identify suitable matches more efficiently.
2 votesHi Supporters
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Listing Expiry Date
Client emailed us regarding the listing expiry date which has only have 120 days inside our Eagle CRM Specifically found on "listing details tab " client would like to increase more than the time line available their
2 votesHi Supporters
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More Information on Audit Log - Add Listing Information for Inspection Changes in Audit Log
When checking Audit Log for Inspections, it does not indicated which property the inspection is related to. Having visibility with either the Property ID where it is created or at least details which property its created/updated or deleted will help us keep track of any changes done.
2 votesHi Supporters
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Agents drop-down on Listing Details
It would be nice if the list of agents in the drop-down were limited to only show agents in that office.
Currently it shows all agents in all offices making it difficult to know which agent is the correct one, when we have agents in Multiple Offices2 votes -
Interest Level Not Interested would automatically unsubscribe a contact to a property or add automation triggers for inspection interest
Can you please make it that when an inspectee is 'Not interested' they are automatically unsubscribed from that property
Or add a way to add this as an 'IF' in automations.2 votesHi Supporters
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To be able to save manual input for Contact Source within Contacts
Client has an issue within Eagle when he added a contact source to his contact it does not show the added source example "Paid Lead" to the next contact on the source dropdown list. Client would like to add the contact source on the dropdown so he don't need to manually input the source again to the next contact he wish to add the source they created
2 votesHi Supporters
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Regarding the Unsubscribe Link
We have a query with how people unsubscribe to receiving newsletters etc. from us.
We have noticed that when we send out newsletters, we seem to get quite a few people unsubscribing from bulk communications - some of whom we know didn't want to totally unsubscribe from information being sent.
Our boss receives copies of our emails/newsletters and had a look at the Unsubscribe button.
He thought it was quite confusing to have to 'untick' instead of 'ticking' what they want to unsubscribe to. We think that people sometimes only want to unsubscribe to a particular newsletter we send out…
2 votesHi Supporters
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Excluding Vendors/Contacts on Automation based on property status
When the trigger "Schedule an Automation" is used, add an "If" step or any additional trigger/option on the automation to set it to automatically exclude contacts/vendors based on the property status, etc.
2 votesHi Supporters
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Generating a QR Code to redirect potential buyers to a listing in Eagle
Feedback received from Paul
2 votesHi Supporters
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Listing Deletion User Permission
Within Settings > Users > Edit > Permissions
Please can we add a new permission under the Listings section for ‘Delete Listings’
Having it unselected would prevent people from using the Delete button on the listing index page as well as being able to use the Delete status2 votes
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