207 results found
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Make Work Completed Action on Work Orders show under Closed Work Orders
If a Work Order is completed, then it should show up under the Closed Work Orders rather than the Current Work Orders when you filter them.
When you are tidying up the database, its annoying to have these WOs still showing up.3 votes -
Flag duplicate invoices from being processed based on invoice details not the month sent.
I've recently been advised that duplicate invoices will only be picked up by Palace and not processed if they arrive in the same month. This did not use to be the case and there are lots of times that a copy of an invoice will be sent in again in a different month. I'm not sure when this changed, but we have wondered why we are getting some double up of invoice payments, and recently a lot of them, which takes a lot of our and tradies time to identify, remove and get money back. Please revert to how it…
3 votes -
Option to add PM when creating a new inspection on a new tenancy
When adding a new tenant, a pop-up box asks if you would like to create a new inspection. When you create the new inspection it is created under the name of the person who is logged in rather than the PM. It needs to have a dropdown option so you can select the PM at the time you are setting up the new inspection
1 vote -
Move the Month End Button
The Month End button is directly under the Reconciliation button and is difficult to undo if you accidentally hit it. It would be good if it was at the bottom of the page so is less likely to be hit unintentionally.
1 vote -
Add Work Order Button to Property Diary
Add Work Order Button to Property Diary along the left side under NEW ENTRIES where Email, correspondence etc are
2 votes -
A Report showing the Smoke Alarms information used between tenancies
When a tenancy vacates, smoke alarms are checked between tenancies. In Tenancy Agreements, (we use TPS), we need to enter in the smoke alarm locations/type of smoke alarm/expiry date/new or used and date of checking the alarms and who has checked them. Tenancy Agreements for incoming tenants are generally prepared well in advance of a tenant vacating and this information is never available until just prior to the tenant moving in. We manually type this information for each new tenancy, that forms part of their Tenancy Agreement. I would like to see a simple report that can be printed, similar…
1 vote -
2 options (Water trust and Deposit in trust) to allocate to tenants invoice when charging
Processing Invoices in Document Flow, when charging tenants, being able to choose 2 options to take the money from their trust. At the moment I can only choose one so have to manually assign to tenants invoice after it has been approved as we have Advance Water Trust and Deposit in Trust (if I remember - if I don't I have to clean the assignments up as I see them). Would be great if I could tick both and then I don't have to go back and assign manually.
1 vote -
Sender's email address on the EOFY statements
It would be helpful if the EOFY statements showed as coming from the PM email address rather than the person who is generating the statements - the same way that the EOM statements show as coming from the PM and not the person running processing EOM
2 votes -
Adjust Expense Type in Work Order When Adding An Invoice
When adding an invoice through work orders you should be able to adjust the expense type not what is just attached to the suppliers details as sometimes they do have different job types you can pick. Expense types do not even show on Work Orders
2 votes -
Separate 'comments ' boxes for landlords and one for inhouse
Currently any comments entered into the 'Comments' box show on the landlords statements. Sometimes we would like to add comments to a transaction to explain why or what the reasons are behind them, but because they show on the owners statements, we can't.
Could we have separate boxes where we could enter any 'inhouse' comments and landlord comments separately?
2 votes -
Restrict Access to Certain Custom Views
It would be helpful to be able to restrict access to certain custom views. There are several we use with sensitive information that we don't want some users being able to access but as they are a custom view they are open for anyone to download - Old Palace Live function
2 votes -
Selecting multiple property managers under the inspection tab
When going to property inspections, the only option is to select all property managers or one at a time. I would like an option where i can select specific property managers at the same time (under the property manager drop down). Basically selecting some and not others (but not all). (Radio box format for selection)
2 votes -
Stamping all invoices processed
Suggest that all invoices processed through Palace are stamped to show how this has been processed by the PM. This will prevent an owner paying a supplier twice when they receive their EOM payment, or questioning our office on a tenant charge awaiting processing from Bond. Our problem area is suppliers are receiving multiple double payments at EOM processing, we need to eliminate this headache as it is time consuming for all.
2 votes -
Intergrate with Vero or Quickbooks
Some clients have requested that Palace integrates with Xero or Quickbooks to make it easier for tax purposes and for accountants to access information quickly.
1 vote -
Email Invoices to owner directly from Works order
Emailing invoices directly from the Works Order to the owner
1 vote -
Add description to "Bonds Held Report"
Would you please consider bringing in the description on the "Bonds Held Report" as well just so that if the payment has been allocated on a different date than the actual payment date, it will help us to calculate the 23 working days time frame more accurately?
1 vote -
Inspection Import Report
When the inspection report has been uploaded to Palace, could be able to saved as inspection report in property diary, so the auditor will be easier to generate the property diary report basic on inspection report. and easy to find out how many inspection report has been uploaded successfully and sent to the owner before end of the month.
As inspection report could be deleted by anyone from import list.1 vote -
Function to be able to archive 'Document Template' letters in Palace
It would be great if we could archive letters in Palace (Document templates) in case needed in future so can reduce the amount of 'current' letters/ document templates in Palace (without having to delete these completely)
1 vote -
Add Correspondence button under Edit drop down
Add Correspondence button under Edit drop down screen by the property list where email, sms & diary are
1 vote -
Trademe adverts - automatic upload of matterport 3D videos
Palace software does not support matterport, one of the leading 3 D virtual tour softwares. Trademe have to do it manually and that can take hours after the advert has been loaded and only happens in work hours. You tube videos have do go in virtual tour field although they are not virtual tours
1 vote
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