669 results found
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User Access - prevent users cancelling transactions from prior FYE
Ability to provide a more vigilant way of stopping users from cancelling transactions that relate to a prior fye
4 votes -
Owner Portals - include notes from fileSMART
Where fileSMART is intregrated with STRATA Master to be able to include the notes ie: invoice notes when publishing on the portal as owner/committee is required to sort and open each invoice to locate the one they are looking for.
This should also, be across all documents that have notes attached.4 votes -
Issuing sub meter invoices to additional contacts
Ability to Issue sub meter invoices by email to the Main Contact people for an Owners Corporation, in addition to the additional contacts i.e. Agencies/Tenants/Co-Owners etc. It would be beneficial for Main Contacts and Additional Contacts to be able to receive sub meter invoices, in the same way as Levy Notices may be sent simultaneously.
4 votes -
Previewing Schedule B charging
Would like one central report to view Schedule B charges for all plans prior to processing.
4 votes -
Submeter Configuration - ability to remove lots
Please add a delete icon to remove Lots that will not be required to be issued any submeter invoices. Currently there is a 'plus' icon to add Lots.
4 votes -
Owner Invoice Email Template
Please add the ability to add graphics and html as the text file is too basic
4 votes -
Debt Recovery - Payment Plans Reminders
Debt Recovery - Payments Plans These are manually managed in SM at the moment. I suggest linking a payment plan up to the reminders so that when a payment plan becomes due and the owner has not paid any funds, then a reminder will appear in the reminders screen
4 votes -
Strata Mobile - Distribute Work Orders
Being able to issue work orders through the Rockend mobile app and it syncs with the server database. We have a building management division, and this would be very beneficial whilst they are on site, they can take photos and generate a work order. Also with the industry moving to be mobile and clients wanting their strata managers to come and see their building, this will assist the managers in having free time to visit the buildings they manage and organise work on the go.
4 votes -
bpay payments
Filesmart should be able to identify if a creditor is setup in Strata Master to be paid via Bpay or not. This could then be shown when processing workflows so we don't have to refer to a list of who is paid via Bpay or EFT.
3 votes -
Front email software
Allow for usage of Front email software for all emails including issuing levies and other bulk email functions.
3 votes -
Debt Recovery Victoria Legislation Stages for each amount due
When a Lot has a debt under the set limit and reaches stage 2 it doesn't progress to stage 3 until it reaches the limit and the required days overdue. This means that any overdue amount that is younger than the original amount doesn't get debt recovery letters and the lot sits in limbo. In Victoria we need to have issued stage 2 and then must wait 28 days before we can progress the recovery process towards VCAT. As the later debt doesn't get the stage 2 notification it doesn't get to that 28 days post. Lots that don't meet…
3 votes -
Reminder notice
Please could the reminder notice be revised and either remove the opening balances or change it to a letter format similar to the Stage 1 Debt Recovery letter? The opening balances and transactions especially the latest amount paid when allocated to the previous amount due causes many unnecessary questions to be asked.
3 votes -
Strata Hub
Functionality to allow information on Strata Master to be uploaded to the new Strata Hub via Service NSW.
3 votes -
covid
please add a field on the corp screen for the LOCAL GOVERNMENT AREA because all of us in Sydney need to keep track of the covid lockdown restrictions for work orders etc
3 votes -
Previous owner ledger
When a previous owner would like a copy of their ledger, it is not clear on where to find this. I worked out that if you click on the magnifying glass, it will give you the option to untick Current Owner. It would be nice to have the checkbox on the main/first pop-up. Or just some clear instructions in the help section on how to do this.
3 votes -
Duplicates in Quick Pay
Could there be an 'Filesmart creditor invoices' option for Quick Pays?
Unfortunately duplicates do not get picked up with quick pays so it would be good to have a system like filesmart creditor invoices for quick pays before we complete the payment run.3 votes -
direct debit
We have been asking for DD facility for NZ clients for years, I really hope that this will roll out to NZ during 2021
This is something our clients continuously ask for, and it would certainly help with debt collection and off shore owners.
PLEASSSSSE put this on the enhancements list3 votes -
Improve Letterhead Image Quality
Currently when you upload a new letterhead into Strata Master to utilise on documents such as levy notices, when the letterhead image is converted into the PDF document by Strata Master the image quality degrades significantly. This should be resolved to ensure company logos and letterheads display correctly without any loss of quality.
3 votes -
Recurring diary/workorders
When entering a diary entry and/or work order can we make that a recurring entry, ie, fortnightly, monthly, quarterly etc, which in-turn would become a maintenance schedule.
3 votes -
Make all GL codes available for payments
Please make all GL codes available when making payments. Not all payments are an expense. There are lots of reasons you need to code a payment to the Balance Sheet for instance (e.g. repayment of a loan, settlement of a sundry debtors). Currently these need to be done by journal which is time consuming and means they are not recorded as a payment.
3 votes
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