When a Lot has a debt under the set limit and reaches stage 2 it doesn't progress to stage 3 until it reaches the limit and the required days overdue. This means that any overdue amount that is younger than the original amount doesn't get debt recovery letters and the lot sits in limbo. In Victoria we need to have issued stage 2 and then must wait 28 days before we can progress the recovery process towards VCAT. As the later debt doesn't get the stage 2 notification it doesn't get to that 28 days post. Lots that don't meet the criteria for stage 3 need to be flagged or kicked back to an earlier stage in order to ensure they progress through correctly. We are manually searching for and removing debt recovery for these lots so as to start the process over but if you could automate this it would ensure no lots are left without being followed up for arrears.