Settings and activity
38 results found
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71 votes
An error occurred while saving the comment -
124 votes
Marlee Garwood supported this idea ·
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87 votes
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49 votes
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225 votes
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222 votes
Hi Supporters, thanks so much for all your responses! We are getting close to having this ready for our development team. I'm hoping for a little bit more feedback if you have any on the following -
1. An option when you generate the ledger for "Showing Transactions Only" (so cutting out the other items such as when invoices are entered). However, this would show credits as well. Although credits are not transactions these affect amounts due by the tenant. This would keep all of the current tenancy ledger columns.
2. Also an option to Show Rent Arrears Details (so a running total for arrears and the days in arrears). When this option is selected and generated we would replace other ledger columns to then display the additional rent arrears details. Inserting more columns into the current tenancy ledger has been a challenge with the amount of information currently there.…
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19 votes
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10 votes
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42 votes
An error occurred while saving the comment Hi Bronwyn, we have a Mail Merge template set up to remind tenants of their tenancy ID - we use the field:
Recipient_ReferenceID -
20 votes
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5 votes
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125 votes
Hi Supporters! we've been digging deeper on this topic and after a bit more feedback if you have any -
1. We can introduce a compliance tab to the Creditor and you'd be able to track any items you wish (you could configure your own categories as you do with properties). Would you prefer to see a separate Creditor Compliance Register for reporting, or keep this information in the current Compliance Register with the ability to filter between Property Compliance and Creditor Compliance?
2. When a Creditor Compliance item has expired, what behaviour would you like to see? I warning when you enter a creditor against a maintenance job? and/or when a maintenance email is sent?
Any other notifications or areas that should be considered when we look to implement creditor compliance?
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210 votes
We're pleased to advise that Auto Reply for Comms Platform is now in development. We'll let you know once this has been released.
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97 votes
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16 votes
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4 votes
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5 votes
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2 votes
Totally agree with the comments - we need a 'quote received, awaiting owner approval' - it should be automatically changed to his when you attach the quote. Could also get rid of 'owner attending' we would just cancel the job if that were the case, as the owner is not a creditor. Also 100% need to be able to change the creditor, it's so frustrating having to re-enter the job when someone says they can't do it.