Customizable Login Permission Email Template
Description:
Currently, the Login Permission email template in OnLocation cannot be customized. Organizations need the ability to edit this template so they can provide clear instructions that match their authentication setup (e.g., SSO via SAML). Without customization, users often receive confusing instructions, which leads to unnecessary Service Desk calls and delays.
Proposed Enhancement:
Enable administrators to customize the wording of the Login Permission email template (subject line and body text) directly in the OnLocation UI.
Expected Outcome:
Clearer instructions for users.
Reduced Service Desk calls.
Improved onboarding experience and flexibility for organizations.
2
votes
Jenny Nabunat
shared this idea