Require more than just a Full name when signing in to a center
When a contractor signs in to a center the system only asks for a full name and we have multiple contractors with the same name, job title, and organization details. And with just the full name of the contractors anyone can sign in to a center which is a huge vulnerability in security and we had an issue of that kind. It would be really helpful if you could implement or introduce an additional security field like pin/MFA/auth.
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Thank you for your idea submission. The issue of contractor ID validation we have solved this with the OnLocation Mobile app for Contractors however we appreciate you may not want to force this on your contractors. We recently released an update to show 'title' as well as 'name' and 'organization' when a contractor has multiple matches returned. However, your conflicts are even across 'title'.
My initial discussions with the engineers saw several solutions tabled however let me take that to our team at the next UserVoice internal review. For now I will leave this open for votes and further comment.