113 results found
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Contractor self-registration
It would be useful if new contractors could self-register on the kiosk when they arrive at our location for the first time. This will speed up the onboarding process and cut down on admin.
31 votes -
Ability to Pre-Register Contractors
The ability to pre-register contractors, we have the ability for pre-registering visitors, but it doesn't include contractors. This functionality would be a valuable improvement - it will give
Improved security: We would be able to track who is expected to attend the site, which would help to improve security.
The ability to confirm all requirements Insurances, Inductions etc are up to date BEFORE they attend site & are denied entry causing reactionary work24 votes -
watchlist for Contractors to stop contractors signing in as visitors
Currently the only way to build a watchlist is manually, if you have thousands of contractors this is not possible. Can we have one of the following?
1/ OnLocation creates the ability for automatically adding contractors to a watch list once the contractor is created.
2/ OnLocation makes available Watchlists through the API - This would allow customers to build a simple automation to add contractors to the watchlist as they are added as a member.
17 votes -
New/better platform for building inductions
I'm really struggling to use the current tool for building inductions. It's difficult to resize images without them disappearing altogether; difficult to move blocks around - sometimes the "drop" highlight comes up, sometimes it doesn't. I've tried on different PCs but the tool behaves in the same way regardless. It's hard to get my induction to look professional with such a finicky tool. I'm surprised there are no other suggestions for a revamped tool in here.
12 votesHi Rebecca,
Thanks for your feedback. We have had a number of requests to improve the induction builder. We'll open this up to votes from the wider community and to gather feedback on potential improvements.
Regards
Karl
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More flexible options for induction notifications
More flexible options for induction notifications. The ability to set notification options per induction instead of for all inductions. The ability to receive fail notifications only, instead of both pass and fail notifications. This would cut down on the number of emails we receive - we only need to know if there's been a problem.
12 votes -
triggers in API
More and more work is being completed with the API, This request is to ask for the API to include Triggers. With the ability to access triggers and trigger ID and name of the trigger we will be able to assist more customers, particularly those customers that have 20 to 30 triggers per location across 50 plus locations.
This request is to make Triggers available through the API
10 votesHi Peter,
Improving our API is a priority for us. We will add block out space in the roadmap and reach out to you and your team to discuss requirements once we begin scoping.
Thanks
Karl
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Change branding on selected Kiosk's simultaneously.
We change our background image on 21 kiosks every month. Currently I have to change each one individually. I'd love to be able to do a Global change - much like there are now Global Questions. Same for other branding / colours, fonts etc
9 votes -
Contractor Documentation
We use “insurance” under Service Providers to store not only the insurances the providers should have contracted in order to work with us, but also to register other legal documents required by law when doing business with us. This information are company (not individual) certifications. Some examples: A legal certification of a company to do high rise window cleaning or a lega certification of a heat generators maintenance company to perform works on this kind of equipment, etc. My suggestion, is to extend/modify the concept of Insurance not only to insurances policy but also to other “company qualifications”, or more…
9 votes -
Create and Induction training for Visitor similar to Contractors.
This will allow visitors to complete any site required training before arriving on site. Also have retraining (expiration) date so that they can retake it annually.
8 votes -
Induction Automated resend
Automatic triggers for induction link to be re-sent if contractors fails inductions
8 votes -
View Contractor profile direct from member profile
When in a contractor profile, you can view the members with one click, and then click on a desired member to view their profile. It would be great if you could do this moving the opposite way as well. So that when you are in a member's profile, you click to see the organisation and then click on that to view the profile, instead of having to go back to the organisations list and searching for it.
8 votes -
Automation & Occupancy Settings - Automatic Time Out
We're a 4-site, 3-shift operation, Monday - Friday, in addition to having a 3-day, 12 hour weekend shift that operates Friday, Saturday, and Sunday. We really need to have a way to input employees into shifts per location, because obviously, signing everyone out at 5:00 pm doesn't work because On Evac is never going to be able to provide an accurate count as to who's on-site and who's not.
7 votes -
Evacuation - OnEvac access through OnLocation API
Once an evacuation is triggered with OnEvac, all API integration to OnEvac, so access control points can be configured, allowing employees and contractors to tap at the evacuation access point, and this automatically, through the API, sets them to "safe" in OnEvac.
This request is asking for access to OnEvac through the API
6 votesThanks Peter,
We are planning a number of improvements to our APIs in our roadmap. I will leave this open for votes for now and update when this is scheduled.
Thanks.
Karl
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Contractor Manager "Manager" Role to be able to Run Insurance Reports
The ability for those with Contractor Manager "Manager" User Role to be able to run Insurance reports - currently only a Contractor Manager "Administrator" role is able to run insurance reports
This feature would benefit our Contractor Managers greatly, as they would be able to run insurance reports for their respective sites without giving them access to a lot of Contractor Settings.
6 votesHi Kathy,
Thanks for you feedback. We will review permissions for Contractor Managers internally and open this up for votes from the community.
Thanks
Karl
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Optional “Getting Started” Video for Induction Kiosk + Editable Completion Message for All Induction Courses
Customers are requesting more control over the induction experience. Two enhancements are proposed:
Making the “Getting Started” tutorial video optional (Induction Kiosk only).
Allowing the completion message to be editable for all induction courses, regardless of whether they are completed on the Kiosk or online.
Current Behaviour
A. Induction Kiosk Only
Before an induction begins, users must go through three mandatory steps:a.1. Check your Profile
b.2. Check your Organization
c.3. Getting Started Video – “Learn how it works”
c.4. The video step cannot be disabled.B. All Induction Completion Flows (Kiosk + Online)
Once a user completes an induction…
6 votes -
SOS more functionality for responders
When a SOS alert is activated and lets say we have 3 set responders it would be good to see that someone has responded so the other 2 don't keep trying to reach out and that a responder is then allocated that Alert and can deactivate it.
At the moment you have no record or who responded to the alert at all.
Would also be good to see communication within an app between SOS alert activator and responders - similar to what is available within the OnEvac App6 votesThanks for your feedback.
We will bring this to the development team to investigate how we can improve our SOS feature. We treat an SOS as an emergency where it is preferable to double-handle, but empowering SOS responders to mark the incident as resolved, and improving reporting on SOS events are great suggestions.
Thanks
Karl
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Onpass customization
Onpass customization
We would love it if the order of the Onpass invitation could be changed so that the QR code appears at the top. That way, users can quickly log in from their phones. We hope you will consider this possibility.6 votesThank you Henrik for you submission. This is a great idea and would certainly streamline sign-in for OnPass Users. We will add this to our roadmap as its a simple design change however we will also leave it open for votes to ascertain priority as we do have a full roadmap until end of Q1, 2025.
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Print a QR code or barcode and assign it to an asset (keys) then assign to visitor
Ability to be able to print and assign a QR code or barcode, then assign it to a key or swipe card permanently as an asset. Then scan the barcode/QR code on the key tag and assign it to a visitor/contractor. This will cut down on signing in/out keys by hand in a book.
6 votes -
Configurable dashboards
The ability to configure our own dashboards so that it shows one screen that displays everyone on site without the dashboard scrolling at all, and ability to configure it so that we can show the information we want.
5 votesHi Olivia,
thanks for your suggestion.
Improvements to dashboards are on our roadmap for 2026 so we will take this into consideration and leave it open for votes in the meanwhile.
Thanks
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Induction poster contractor sign in
The Induction Kiosk poster with a QR code to complete the induction is great. However, at the moment new contractors who have a pending status cannot log in using the poster. It would be great if contractors with a pending status could sign in using the induction poster, complete the induction and then have the status update to active.
5 votesHi Jasmine,
Thanks for the suggestion.
We will open this up for votes as it would be a significant change to the logic around how Contractors statuses work.
In the mean-time - if you use the 'Deny Access When - expires' setting for your induction courses then Contractors who arrive on site will not be able to sign in until then have completed the induction. That way you can set the status of any contractors who are ready to come on site to 'active' as soon as their profiles are complete and your are ready for them to begin work.
Thanks
Karl
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