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How can we improve MRI OnLocation?

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83 results found

  1. watchlist for Contractors to stop contractors signing in as visitors

    Currently the only way to build a watchlist is manually, if you have thousands of contractors this is not possible. Can we have one of the following?

    1/ OnLocation creates the ability for automatically adding contractors to a watch list once the contractor is created.

    2/ OnLocation makes available Watchlists through the API - This would allow customers to build a simple automation to add contractors to the watchlist as they are added as a member.

    15 votes

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    Ready for Votes  ·  3 comments  ·  Contractors  ·  Admin →
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  2. Employee Inactive Option

    The option to make an ex employee inactive. Currently the only option is to delete them, once an employee is deleted all Reporting history searches for this person gaining access to the site is removed as well as any history of their qualifications and editing history.

    10 votes

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    0 comments  ·  Employees  ·  Admin →
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  3. Add a Multiple Visitor easier

    Please add "Save and ADD NEW" button.
    With current solution if you add multiple visitors you need to click three (3) times to get back to to adding a new. Doing this with 10 - 40 people is very time consuming.

    2 votes

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    1 comment  ·  Visitors  ·  Admin →
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  4. New/better platform for building inductions

    I'm really struggling to use the current tool for building inductions. It's difficult to resize images without them disappearing altogether; difficult to move blocks around - sometimes the "drop" highlight comes up, sometimes it doesn't. I've tried on different PCs but the tool behaves in the same way regardless. It's hard to get my induction to look professional with such a finicky tool. I'm surprised there are no other suggestions for a revamped tool in here.

    7 votes

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    1 comment  ·  Inductions  ·  Admin →
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    Ready for Votes  ·  Adminanonymous (Admin, MRI Software) responded

    Hi Rebecca,

    Thanks for your feedback. We have had a number of requests to improve the induction builder. We'll open this up to votes from the wider community and to gather feedback on potential improvements.

    Regards

    Karl

  5. triggers

    More and more work is being completed with the API, This request is to ask for the API to include Triggers. With the ability to access triggers and trigger ID and name of the trigger we will be able to assist more customers, particularly those customers that have 20 to 30 triggers per location across 50 plus locations.

    This request is to make Triggers available through the API

    10 votes

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    0 comments  ·  Integrations and API  ·  Admin →
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    Ready for Votes  ·  Adminanonymous (Admin, MRI Software) responded

    Hi Peter,

    Improving our API is a priority for us. We will add block out space in the roadmap and reach out to you and your team to discuss requirements once we begin scoping.

    Thanks

    Karl

  6. Delivery settings - send notification to contractor.

    If a delivery arrives for a contractor, then be able to send a notification of its arrival and location.

    2 votes

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    0 comments  ·  Location Settings  ·  Admin →
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  7. Fix the multiple visitor adding excel

    The current csv-solution to add multiple visitor is like from stoneage. Please improve it to modern solution, thank you.

    1 vote

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    1 comment  ·  Visitors  ·  Admin →
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  8. Induction poster contractor sign in

    The Induction Kiosk poster with a QR code to complete the induction is great. However, at the moment new contractors who have a pending status cannot log in using the poster. It would be great if contractors with a pending status could sign in using the induction poster, complete the induction and then have the status update to active.

    3 votes

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    0 comments  ·  Inductions  ·  Admin →
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    Ready for Votes  ·  Adminanonymous (Admin, MRI Software) responded

    Hi Jasmine,

    Thanks for the suggestion.

    We will open this up for votes as it would be a significant change to the logic around how Contractors statuses work.

    In the mean-time - if you use the 'Deny Access When - expires' setting for your induction courses then Contractors who arrive on site will not be able to sign in until then have completed the induction. That way you can set the status of any contractors who are ready to come on site to 'active' as soon as their profiles are complete and your are ready for them to begin work.

    Thanks

    Karl

  9. Print badge at Interzones

    It would be valuable to be able to print badges at Interzones so security can identify visitors who have not checked into an Interzone after the initial guardhouse sign in.

    1 vote

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    0 comments  ·  Badge Printing  ·  Admin →
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    Ready for Votes  ·  Adminanonymous (Admin, MRI Software) responded

    Hi Matthew,

    Thanks for bringing this to our attention. It appear there are issues with the print settings for interzone kiosks. We will review this with the development team. In the mean-time I will leave this open for votes.

    Thanks

    Karl

  10. Email reply to On Pass and/or questionnaire

    We have visitors that reply to either the OnPass or the pre-registration questionnaire, however both go to msg@whosonlocation which appears to either go nowhere or is unmanaged. It would be ideal to have the reply come to a specific email address within the company instead.

    On the actual OnPass, there is no statement that says NOT to reply - such a statement IS shown as being on the OnPass in your Help section. There is a "do not reply" statement on the questionnaire.

    1 vote

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    0 comments  ·  Visitors  ·  Admin →
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    Ready for Votes  ·  Adminanonymous (Admin, MRI Software) responded

    Hi Rebecca,

    Thanks for your feedback. We have discussed with the team and will add a 'Do not reply' message to the OnPass email in an upcoming release.

    As for allowing visitors to reply to the message, we will leave this open for votes from the community.

    Thanks

    Karl

  11. Total visitor number per location in people presence reports

    Suggestion from customer account:

    It would be beneficial to view the cumulative number of visitors on a given day across all sites within the People Presence report. The infographic shows a good view of the cumulative number of visitors at a single site on a given day, however, the report view only gives a very detailed look. It is a highly manual process in Excel to show the cumulative number of visitors on a given day/month across multiple locations.
    It would be helpful if the report included a total visitors figure for the selected date range, and for the 'All…

    1 vote

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    0 comments  ·  Reporting and Dashboards  ·  Admin →
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  12. New trigger placeholder for pre-registered visitors "match.expected_sign_in"

    "match.expectedsignin" is not currently available in our placeholder list. This will be useful to create a trigger when a new pre-registration is done,
    The trigger sent a mail notification to admin staff so they are well aware, and they can arrange a for necessary arrangement for incoming visitors in advance

    1 vote

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    0 comments  ·  Visitors  ·  Admin →
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  13. Contracts Trigger - Deny access if contractor org has no contract

    Create a new trigger rule that can detect if a contractor organization has no contract on file.

    Current triggers only work if an organization has a contract - we need to deny access if there is no contract or if all contracts are expired/not valid/not active/etc.

    It might also make sense to add contract "types", so that be used by a trigger as well. For example, if no "Contract Type A" exists or is expired, deny entry and send an email.

    3 votes

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    2 comments  ·  Location Settings  ·  Admin →
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  14. Dashboard Filters

    It would be useful to be able to filter Zones on the Dashboards, so a screen can be placed near a sign-in point and only show staff/contractors signed into that Zone, not a whole site.

    1 vote

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    0 comments  ·  Reporting and Dashboards  ·  Admin →
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  15. ID scanning Mobile/Tablet all in one

    Would be beneficial for registering visitors and scanning their license in an all in one app. As of now you have to register the visitor on either the web browser/app, then open the OnScan app to scan the ID. Having it built into the OnScan app to register and scan ID will increase efficiency, especially when registering truck drivers with a tablet.

    2 votes

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    0 comments  ·  Mobile Apps  ·  Admin →
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  16. Onpass customization

    Onpass customization
    We would love it if the order of the Onpass invitation could be changed so that the QR code appears at the top. That way, users can quickly log in from their phones. We hope you will consider this possibility.

    4 votes

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    0 comments  ·  Visitors  ·  Admin →
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    Ready for Votes  ·  AdminDWB (VP Product APAC Occupier, MRI Software) responded

    Thank you Henrik for you submission. This is a great idea and would certainly streamline sign-in for OnPass Users. We will add this to our roadmap as its a simple design change however we will also leave it open for votes to ascertain priority as we do have a full roadmap until end of Q1, 2025.

  17. Allow selection of all locations in a group when running a people presence report

    We have multiple groups in our business and each of the groups have multiple locations. Currently you are not able to select all (or multiple) locations in a group when running a people presence report. If this function could be added it would be easier than running multiple reports.

    4 votes

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    0 comments  ·  Reporting and Dashboards  ·  Admin →
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  18. Sign in improvement, having a ".com" Keybaord Macro / Button when caputring email address

    To improve sign in speed / optimisation, it would be really helpful to have a keyboard button for ".com", when entering in the visitors email address.

    3 votes

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    3 comments  ·  Visitors  ·  Admin →
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    Ready for Votes  ·  Vindya responded

    Hi Steve,


    Thank you for adding your idea.


    Could you please let us know what kind of Kiosks devices you are using for sign-in e.g., touch screen PC, iPad etc.


    In the meantime we will be opening this for wider community Voting.


    Regards,

    Vindya

  19. Have different certification notification periods per certification - currently can only have one setting across all certificates

    Have different certification notification periods per certification - currently can only have one setting across all certificates

    2 votes

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    0 comments  ·  Certifications  ·  Admin →
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  20. Signin/signout Method Notification.

    Sign in/out method notification. To be able to alert the host what method the visitor used to sign in/out. As we have a high volume of visitors for security reasons to know who has to be signed out manually.

    1 vote

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    0 comments  ·  Visitors  ·  Admin →
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    Ready for Votes  ·  Adminanonymous (Admin, MRI Software) responded

    Hi Ayesha,

    Thanks for your input. We will open this up to the community for votes. In the meantime, I would like to share a suggestion. If you enable the 'Zone Selection' basic question for visitors and tick 'host notification' then the visitor arrival notification should include the name of the access point the visitor signed in through. If your kiosks each use a different access point you will know exactly which one they used. Hope that helps.

    Thanks

    Karl

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