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Palace

MRI Palace Ideas Portal has moved! All previous suggestions/feedback relevant to Palace have been exported to our Product Team with the Top ideas from each category brought across for further voting.

As we continue to invest in the development and growth of our products, the ideas and contributions of our customers help our Product Team develop and implement improvements and enhancements that best support your business.

Share your great ideas with us via Post Idea, however, before you do - please use the search box to see if it has already been suggested. If the idea already exists you can add your vote and also include any additional comments. When adding new ideas, please explain how this idea will improve your Palace experience as this will greatly assist our Product Team as well as other voters.

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208 results found

  1. Rather than having to check your SMS inbox several times a day, it would be good to get a notification when one is received

    14 votes

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  2. Add an alert if the tenant's start date hasn't passed, same as when an alert pops up if the tenant has a vacate date in place in Document Flow

    1 vote

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  3. Some (most!) supplier invoices (or owners, or tenants) don't have the bank name or branch listed. Can you set up Palace to auto collect this info based on bank account number using a site like https://www.paymentsnz.co.nz/resources/industry-registers/bank-branch-register/ ?

    3 votes

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  4. Currently there is no merge field for the date when Tenants / Owners / Properties are archived. This would be a huge bonus for reporting so PM's can clearly see archive statistic for each area T/P/O/S

    1 vote

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  5. When you do a custom view to bulk message the tenants or send a letter would be great to be able to group the messages. eg Rent overdue etc..
    Currently only can be done if emailing the tenants.

    1 vote

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  6. Would it be useful if Palace offered the option to Hold back Management Fees + GST within bulk ledger payments for fees taken from rent - where the Tenancy or Guest (Holidays) have not commenced yet?

    3 votes

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  7. We would like our company to have consistency through our emails instead of getting a randomised font each time we open a new email.

    13 votes

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  8. Palace to add a geographical spread of our property portfolio indicating on real time mapping for each properties location , this is an added advantage for business owner's report show market share in each area .

    2 votes

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  9. I would like an error message to pop up when an attachment in the diary is more than 20MB and wont process. Currently there is no error message to indicate why and in some instances says "Saved successfully"

    1 vote

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  10. When entering a supplier invoice, if you copy and paste an invoice amount that contains a comma (ef it's over $1,000) then it will dump all the numerals after the comma, creating an invoice for just a couple of dollars. OOPS! Please fix.

    1 vote

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  11. Where you can write a phone conversation in the diary, to have a drop-down of the phone numbers of the tenants and owners already in the system.

    3 votes

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  12. For sustainability, can we please request a tenant portal so that large files can be saved from the diary to the tenant portal such as initial inspection report/move in documents. Apologies if this is already an idea in progress.

    8 votes

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    Ready for Votes  ·  0 comments  ·  Portals  ·  Admin →
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  13. Would be good to have a suppliers 'website' field, so we can easily check out their website to see if they handle something we don't ordinarily get them to do.

    3 votes

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  14. when owner ask for a report on the occupancy % for the month this would be great to be able to produce for them

    1 vote

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  15. When we generate a Property Inspection report, we can put the initial list into alphabetical order, but when we generate the report, it starts in alphabetical order, but then goes rogue (with newly added properties).

    When we print the report, it would be great if the properties stayed in alphabetical order.

    6 votes

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  16. Is there anyway a 'lock' can be set so work orders can't be sent on properties where the LL requests all maintenance to be arranged by themselves

    3 votes

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  17. It would be great to have a print button on the dashboard to be able to print a list of pending invoices, reminder charges and approved invoices.

    1 vote

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  18. Update the email log in system reports to identify when an owner, supplier or tenant has marked palace emails as Spam and confirm if the email has been successfully received at the recipient end.

    1 vote

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  19. When "checking out" a key, can we have a field that allows us to put in a note of who we have issued the key to. e.g. Contractor, and their contact details, etc. This will be very helpful so all PM's in the office can see who has the key and why.

    3 votes

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  20. can we please add a form field where we can add a digital signature per staff member to our letter templates

    2 votes

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    0 comments  ·  Compliance  ·  Admin →
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