529 results found
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Multiple Owners for 1 Lot
In SM you can currently only add one owner. We have seen a huge increase with multiple people/companies purchasing 1 property. There is a character limit for the name so cannot enter them all.
52 votes -
Allow all mail merge fields to be used in one mail merge document
It would be great to have the ability to include any mail merge field in any document. For example i cannot use a owner mail merge letter and insert the meeting date via a merge field.
43 votes -
Meeting Wizard - amending motion numbers
Provide a more user friendly way to re-number motions in agendas. Currently you have to double click on each cell to do so. This can be time consuming if you have 30+ motions to re-number
41 votes -
Owner Ledger
When a levy posting has to be corrected, with whole levy year cancelled and new corrected instalment amounts/ dates reinput, all the cancelled instalments will show on the Owner Ledger and Current Owner Account. This can make these documents hard to read when trying to determine status of levy instalments and prove (show) instalments due and paid for a lot owner's benefit ie it makes reports messy when providing status in print to a lot owner. The option to not display cancelled levy instalments on printed Ledger/Owner account would help make the display clearer to read. Alternatively, if cancelled instalments…
40 votes -
Mail Merge - add attachments
The ability to add attachments in Mail Merge
40 votes -
User licences being held up by users being logged in
We would like the ability to log users out of STRATA Master as and when needed without the user licences being held up
40 votes -
Secondary Debtor
To have an option to invoice a secondary debtor i.e. tenant/contractor without having to create an existing lot.
34 votes -
owner portal testing by administrator
Now that passwords are not accessible by Agency staff, could we have an administrator log in that allows agencies to test connections, documents etc. This way agencies do not have to ask owners for their login details or set up a dummy plan.
33 votes -
Debt Recovery for specific levies
Currently the process of excluding an owner from debt recovery to allow for a payment plan on a special levy results in that owner not receiving reminders for any stage on their regular quarterly levies.
To alleviate this issue I suggest that we be able to exclude a specific levy from debt recovery if a payment plan has been arranged and this will allow all other levies be subjected to the normal debt recovery process29 votes -
Levy Discounts
Levy Discount Notices
The Notice should disclose the principal amount of the levy including the due date before and after for a discount that is applied (see example below).29 votes -
Charge Individuals for postage of Levies
Charge individual owners directly for the posting of a levy notice/statement. At the moment it adds up the cost of all posted levies and does not charge back to the specific owners who you are posting to. Should include the wording on the levy notice that they can be emailed for no charge.
26 votes -
Meeting Wizard - templates for individual plans
Ability to create templates to an individual plan outside of the predefined global settings in STRATA Master.
24 votes -
Meeting Wizard - formatting
We do not use meeting master because there is not enough options for formatting and branding. We do not want documentation we are sending out to owners to look like every other strata company out there using STRATA master
24 votes -
Lock accounting periods
It would be beneficial if there was an ability to lock accounting periods so that adjustments to transactions cannot be made after the fact, as this would remove risk of auditing issues.
23 votes -
Delete or Move incorrect Diary entry
With there being no option to delete a Diary entry, how to we deal with errors/ mistakes? It would be beneficial to at least have an option to move a diary entry to a different OC, should a mistake occur.
22 votes -
Automated text to owners before levies are due
Currently, there is no automated way to remind owners that their levies are about to be due. We would like a function that creates an automated text message to Owners with outstanding levies that is sent approximately three (3) days before the levy is due to ensure ample notification has been given.
22 votes -
Multiple OC's within 1 corp, eg Groups OC1, OC2, OC3 - Ability to save multiple committees and bulk email each OC
An OC with multiple OC's that is setup as one Corp should have the ability to save multiple committees and email them individually. This should allow you to bulk email each OC separately, eg email all members of OC1 only, OC2 only etc.
20 votes -
Meeting Master - Poll Votes
When going through the motions of a General Meeting, have a button to select 'Poll Vote' for each motion which brings up each Lot with a 'Yes' or 'No' next to their name for the user to tick. This could automatically calculate the results for each motion rather than manually calculating each time.
20 votes -
Accounting – Charge Quantity Management Fees – unable to select a ‘Group’ so can only charge OC 1 expenses….
Accounting – Charge Quantity Management Fees – unable to select a ‘Group’ so can only charge OC 1 expenses. Should have the ability to select a different group, eg OC1, OC2 or OC3 for Multiple OC's within one Corp.
19 votes -
Debt Recovery - Setting up Payment Plans
Maybe there could be a dedicated “Tab” within an owners account to set up a formal payment plan.
The detail within this tab should show:
a. Frequency of payment ie: monthly, fortnightly or weekly
b. The amount of payment
c. The start date of the payment
d. Projected end date of arrangement based on the start date, amount & frequency19 votes
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