669 results found
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Add Lot reference number to cashbook receipts
When the cashbook receipts are printed, I would like the 4 digit lot reference to appear on the printout.
2 votes -
Exclude SP's or Lots from SMS Levy Notifications
We have had some complaints from Owners in Strata Plans requesting they do not want to receive an SMS notification when levies are issued. However, if you are doing bulk levy issuing, you cannot exclude certain plans, or there is no way of identifying which plans do not want it.
2 votes -
Submeter Invoices
When the submeter invoices are included in the 'outstanding owner invoices' on the levy notice the owner thinks they are in arrears, particularly when the submeter invoice has been sent direct to the tenant. Having a separate heading for all 'submeter invoices' would distinguish between owner & tenant accounts.
2 votes -
Levy Notice - insert separate line for submeter invoice
When the submeter invoices are included in the 'outstanding owner invoices' on the levy notice the owner thinks they are in arrears, particularly when the submeter invoice has been sent direct to the tenant. Having a separate heading for all 'submeter invoices' would distinguish between owner & tenant accounts.
2 votes -
cancel Management Fee for debt recovery fee when cancelling an Misc Owner Invoice
When cancelling a debt recovery run, a Misc Owner invoice remains in the owner Lot and a fee is in Quantity Management Fee for each Lot.
Or when cancelling a LOt Owners Misc Invoice Fee for debt recovery, the fee remains in Quantity Management Fee.
Can these invoices and fees be auto cancelled when a debt recovery is cancelled or a Misc Owner Invoice to that Recovery account is cancelled.
Or can the debt recovery process have a tick box to untick 'charge fees? The problem is having to cancel invoices and Management fees when a debt recovery run goes…2 votes -
Agent Fees Remittance to be E-mailed
Why can't we e-mail our Agent Fees Payout Remittance advice - currently it can only be printed, scanned then e-mailed to the relevant person or printed to Filesmart & e-mailed from there. We insist on e-mail addresses from all of our contractors so we are only e-mailing remittances and we can't even do our own.
2 votes -
Westpac shutting down Post Billpay facilities with Australia Post
Received this notice from Westpac:
"In response to changing customer preference for digital banking and payments, from 30 March 2022, we're closing the Post Billpay service option. Your customers will no longer be able to make over the counter payments at Australia Post outlets."The strata levy invoices currently print out Australia Post Billpay bar-codes.
We need to notify our customers that this is the final levy invoice they'll be able to pay with Post Billpay and disable the function by end of February.
2 votes -
Submeter - Inactive/Active tick box
Please add a tick option 'Inactive/active' to be enabled when the submeter for a corporation is no longer required so it does not display when producing Quick Reports as the submeter cannot be deleted.
2 votes -
In the Owners and Tenants information tab
In the Owners and Tenants information tab - an allowance should be made for numerous lines of owners and tenants names as so many have multiple names and often all different surnames
2 votes -
Maintenance Fund Name - VIC
Update 'Sinking Fund' to 'Maintenance Fund' - VIC
Is it possible to update system wide for Victorian users to refer to the Sinking Fund as the Maintenance Fund in line with Victorian Legislation?
2 votes -
Online Invoice approvers change the GL code
Would it be possible for the invoice approvers to see what code an expense has been allocated to, and if they don't agree, give them access to change it? This would save a significant amount of work at year end when the treasurer wants to recode things.
2 votes -
Highlight Comment
When a document has been assigned to a staff member with a workflow comment, it would be helpful to have this highlighted. The comment section is quite small and occasionally instructions can be missed and the document filed without action.
2 votes -
Dissections
If a manager has entered a dissection for payment and this has been missed by accounts payable in the File Smart Creditor Invoices screen the invoice should become 'Invalid' until accounts payable has completed the dissection so this dissection cannot be missed.
2 votes -
secondary portal login
Is it possible to create the ability for a secondary p[ortal login for each strata lot? this would be useful for realestate agents (to get by-laws and other documents) as well as allow dual owners to access the lot and have an audit trail of who has requested changes to the contact info etc. in some cases where married owners split and it is not amicable we have had one owner go into the protal and update contact info so that the other owner is not aware and does not recevie levies etc.
2 votes -
Sub-meter Invoice split
We currently have a strata plan with both peak and off-peak charges included in their meter readings. It would be great to be able to issue a sub-meter invoice to include these on one invoice rather than having to run the process twice and confuse owners with two invoices for the same period.
Could an additional line and calculation be included on the sub-meter invoicing screen to capture both of these? Thanks2 votes -
Online invoice approval
A acknowledgement that is generated when a committee member (approver) submits they Yes / No decisions for invoice approvals on the approvals screen. At the moment committee members are advising they have selected yes to pay each invoice and pressed submit but there is no acknowledgement that their vote has been received. a simple "your submission has been received" pop up box when pressing submit would be useful.
2 votes -
Diary Record/Work Order Due Date
When entering a work order, the diary record due date does not reflect the work order due date. It picks up the order date from the work order. eg. I enter a work order today (2/12/2020) and make the due date 16/12/2020, the diary record due date will autofill to 2/12/2020. It then pops up in the reminders as overdue. Are we doing something incorrect or is this something that can be changed?
2 votes -
levy notations / messages
All banks in NZ have direct Debit facilities. We want to notify clients using Direct debit, when their levy is issued, that their account will be debited.
Without confusing the other owners with levy messages that do not concern them.Can we have a message option on levies for individual owners? Or a tick box in levies for a message to owners who use direct debit which links to a tick box on their card.
2 votes -
Regional Settings
Can regional settings for reporting be set based on the registered location of StrataMaster/Portal for that particular business. As some of our users are seeing American date formats on reports despite their devices being set to Australian regional settings.
2 votes -
Take management fee part way through a month
We should be able to take a single schemes management fees part way through the month. this would be helpful when terminating services for a single scheme and would like to take the additional charges in the "charge quantity management fees" as well as any search or status certificate fees.
2 votes
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