670 results found
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Syncing Diary & Reminders to Outlook
I would like the ability to sync SM Diary and reminders to Outlook calendar. This would enable ease of viewing not just SM diaries or reminders from the one application.
3 votes -
owner statements
StrataMaster - issuing Owner Statement - as a quick easy individual invoice - particular for arrears -
But is has a note on the statement that has this comment on it ;
“Cheques should be made payable to “OC name”
We dont take cheques, Macquarie bank doesnt take cheques.
Cant remove or edit this comment - it is in the template.
Need to be able to remove or edit it...2 votes -
Cloud Window Expansion
Certain windows would be helpful to resize, specifically the 'search/edit transactions' window and the 'creditor invoices' window.
2 votes -
Mail Merge
Add merge fields to Mail Merge for “Company Nominee” and “Business Contact” also update the quick reports Lots to include the same.
2 votes -
Maintenance Funds (VIC)
If an OC does not have a Maintenance Fund or levies being raised into a Maintenance/Sinking Fund, invoices should not be able to be allocated to that fund.
3 votes -
Report BMC/NA/CA/PA membership
If you record it, report it: The BMC or Association membership status of Strata Schemes is not reportable.
This information can be critical in many aspects of managing Strata Schemes, including meeting agendas, communications, compliance, insurance, common property maintenance planning, etc.
Please allow this information to be reported with the General information reported (e.g. lots, address, etc.).
2 votes -
Branding for Companies that operate in Different States
It would be ideal for Strata Master to allow branding for different states/office locations to be customised for letterheads. For example, our Office in Victoria has different letter head details/company contact information that our Offices in NSW. This would need to reflect on Financial Reports, Meeting Documents & Levy Notices.
2 votes -
Reminder Notice - liability message change location
Reminder Notice / Owners Statement liability message is in the middle of the additional comments for notice. I've been told that this is a hard coded entry.
Can this be moved down so it looks more professional, instead of displaying in the middle of additional comments.
2 votes -
Error on Invoice in Strata Master
As per the Owners Corporation Act VIC, Any invoices or levies that are sent to the owner should address correctly.
The issue at this stage is, when the point of contact for levy is set to agent, levy notices are printing correctly but when the invoice is issued for the same lot, system does not print the owner name, neither it prints C/ Managing agent, and it only prints the invoice addressing the managing agent, which is incorrect. This raises serious concerns when the matter is raised at VCAT, as VCAT will knocks off the invoice stating that it is…2 votes -
Opening balance expense lines to be unrestricted (IMPORTANT)
In the opening balance screen there is only 48 entry lines available for expenses
Can this be unrestricted so there is no limitation.
I had an expense report with 63 entries today
2 votes -
Multiple OC - combined levy notices
One single levy notice for owners in a multiple OC set up.
For example, an owner can be part of OC1, 2, 4, 7 and 9. At the moment, they are receiving 5 levy notices quarterly with 5 different DEFT numbers.It would be great if a summary page can be issued and one master DEFT reference where owners can pay the lump sum, then SM is smart enough to allocate the OC as per the settings set by the company. Eg, it will always pay in the order of OC9, 7, 4, 2 then 1.
2 votes -
Add Lot reference number to cashbook receipts
When the cashbook receipts are printed, I would like the 4 digit lot reference to appear on the printout.
2 votes -
Exclude SP's or Lots from SMS Levy Notifications
We have had some complaints from Owners in Strata Plans requesting they do not want to receive an SMS notification when levies are issued. However, if you are doing bulk levy issuing, you cannot exclude certain plans, or there is no way of identifying which plans do not want it.
2 votes -
Submeter Invoices
When the submeter invoices are included in the 'outstanding owner invoices' on the levy notice the owner thinks they are in arrears, particularly when the submeter invoice has been sent direct to the tenant. Having a separate heading for all 'submeter invoices' would distinguish between owner & tenant accounts.
2 votes -
Levy Notice - insert separate line for submeter invoice
When the submeter invoices are included in the 'outstanding owner invoices' on the levy notice the owner thinks they are in arrears, particularly when the submeter invoice has been sent direct to the tenant. Having a separate heading for all 'submeter invoices' would distinguish between owner & tenant accounts.
2 votes -
cancel Management Fee for debt recovery fee when cancelling an Misc Owner Invoice
When cancelling a debt recovery run, a Misc Owner invoice remains in the owner Lot and a fee is in Quantity Management Fee for each Lot.
Or when cancelling a LOt Owners Misc Invoice Fee for debt recovery, the fee remains in Quantity Management Fee.
Can these invoices and fees be auto cancelled when a debt recovery is cancelled or a Misc Owner Invoice to that Recovery account is cancelled.
Or can the debt recovery process have a tick box to untick 'charge fees? The problem is having to cancel invoices and Management fees when a debt recovery run goes…2 votes -
Agent Fees Remittance to be E-mailed
Why can't we e-mail our Agent Fees Payout Remittance advice - currently it can only be printed, scanned then e-mailed to the relevant person or printed to Filesmart & e-mailed from there. We insist on e-mail addresses from all of our contractors so we are only e-mailing remittances and we can't even do our own.
2 votes -
Westpac shutting down Post Billpay facilities with Australia Post
Received this notice from Westpac:
"In response to changing customer preference for digital banking and payments, from 30 March 2022, we're closing the Post Billpay service option. Your customers will no longer be able to make over the counter payments at Australia Post outlets."The strata levy invoices currently print out Australia Post Billpay bar-codes.
We need to notify our customers that this is the final levy invoice they'll be able to pay with Post Billpay and disable the function by end of February.
2 votes -
Submeter - Inactive/Active tick box
Please add a tick option 'Inactive/active' to be enabled when the submeter for a corporation is no longer required so it does not display when producing Quick Reports as the submeter cannot be deleted.
2 votes -
In the Owners and Tenants information tab
In the Owners and Tenants information tab - an allowance should be made for numerous lines of owners and tenants names as so many have multiple names and often all different surnames
2 votes
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