When cancelling a debt recovery run, a Misc Owner invoice remains in the owner Lot and a fee is in Quantity Management Fee for each Lot.
Or when cancelling a LOt Owners Misc Invoice Fee for debt recovery, the fee remains in Quantity Management Fee.
Can these invoices and fees be auto cancelled when a debt recovery is cancelled or a Misc Owner Invoice to that Recovery account is cancelled.
Or can the debt recovery process have a tick box to untick 'charge fees? The problem is having to cancel invoices and Management fees when a debt recovery run goes awry and needs to be re-run or when an invoice is to be cancelled but there are no Quantity Management fees at the time to reduce the figure.
Posted on behalf of 2 clients who logged cases.