Current Behavior:

The PPR currently supports sorting by a single field only (e.g., Department or Full Name).

When a user sorts Department A–Z, the Full Name order becomes randomized or is not retained.

This behavior was confirmed as the intended functionality based on the 10/7/2025 release review — no changes were made to sorting logic at that time.

Requested Enhancement:

Add support for multi-level sorting in the People Presence Report.

Example use case:

User first sorts Department A–Z.

Then sorts Full Name A–Z within each department group.

Ideally, the UI would display a sort order indicator (e.g., “Primary sort: Department | Secondary sort: Full Name”).

Rationale / Business Value:

Users (example: [Customer Name / Org]) rely on this view for attendance and personnel tracking by department.

They want to consider a consistent alphabetical listing of both departments and employees within each department.