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Property Tree

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As we continue to invest in the development and growth of our products, the ideas and contributions of our customers help our Product Team develop and implement improvements and enhancements that best support your business.

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  1. An attachment dragged and dropped into a task (for example – an email, a PDF invoice, a document etc) is saving to the Documents Tab Notes column section in the following format ‘'Category: Property Task’. This is not descriptive at all and doesn’t shed any light on what is attached. Is there a way for them to save using the Task Summary wording or Task Category wording instead?

    3 votes

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  2. When you have a property and owner that have not had any transactions it would be helpful to archive them instead of having to delete them. Ie Sometimes we will sign up a new management and for whatever reason it doesn't go ahead in the end. We then can't account for that as a lost property in proper reporting and retain the data in PT, there is only the option to delete the profile.

    2 votes

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  3. At the moment we can only turn on or off automatic communications to all owners. There is no option to have it only for select owners.

    We only have a handful of owners wanting to be invited to routine inspections and having the ability to turn on the automatic communications just for those owners would be ideal and save a long and tedious manual process of filtering the database to find those owners then send them an email.

    26 votes

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  4. have tenants pay creditor invoices still through the ownership so it shows on landlord statements, and so we can still charge GST. BUT have it linked so these are not paid out to creditor until the tenant has paid invoice.

    44 votes

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  5. Include a pop up when entering in a vacate date of whether the agent would like to remove an upcoming routine inspection or not.

    28 votes

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  6. Ability to add the status of the owner's compliance on their ownership statement, so they are aware if their landlord insurance, smoke alarms compliance is up to date for each property.

    33 votes

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  7. Would love to see an option to prevent part payment of agency fees & instead hold funds until sufficient to pay the fee in full.
    Would stop owners questioning multiple payments toward letting fees etc.

    17 votes

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  8. Owners details (NAME) are not appearing on work orders via link.
    Tax invoices should be addressed to the owner care of the estate agents address.
    There is no mention of the owners detail at all on the work order link.
    We have it set up so they get the owners details in the original email. However when work orders are going through to the contractors accounts department they are not receiving the owners details. We would like a field included on the work order to include owners details so invoices are received correctly.

    22 votes

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  9. When in Invoice Genius, we would like the system to remember to remember the last Creditor used eg Yarra Valley Water when inputting a large batch of Invoices. We are currently losing a great deal of time searching for the same creditor for every invoice.

    4 votes

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  10. For newsletters and information to tennants and owners.

    2 votes

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  11. Please add the creditors business name on the quote request email. Sometimes we CC'ed ourselves on the quote to outlook email. Its impossible to search or find the particular quote sent especially if we sent a few quotes for the same property, unless we check PT.

    2 votes

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  12. Please can you have a category that you can enter casual lettings, it needs to be separate from lost and gained properties as we archive and unarchive these properties. It affects our lost and gained properties if they have to go to residential rentals.

    4 votes

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  13. List the company name, p[hone and email address of the strata manager who is looking after the building in the event that works or reporting items that are on the common property

    3 votes

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  14. With the addition of the new Tasks feature, it would be great once a Task has been Done to also have the ability to Archive. I have noticed that although the task has been changed to Done, it still appears on the Task Tab against the Property, Tenant etc, and it gets confusing when you are working through tasks specific to that property, as the Tasks list looks long, when in fact it isn't.

    18 votes

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  15. When an Owner Statement is printed for those who still prefer this method, any invoices paid during the period should also be printed.

    2 votes

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  16. Being able to add photos/documents to completed work orders

    2 votes

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  17. Under the property compliance tab, allow an option to create a task straight from that so you aren't in effect duplicating data by then creating a task.

    11 votes

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  18. When owners use their own trades or have specific trade person instructions for agent and tenant have a section of maintenance screen where it highlights so no errors are made in using incorrect people

    3 votes

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  19. As one of the tiles for the Dashboard, have tasks that are due and overdue for the day

    11 votes

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  20. Presently the Caller ID on the contacts app displays the Contacts First Name and the Initial of the Surname. It would be more useful if the caller ID could display the Contacts Full Surname .

    23 votes

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