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  1. We believe the ability to record call logs in Box+Dice is core functionality for our team. Being able to track calls with our contacts is essential for maintaining a complete communication history and ensuring accountability.

    Ideally, this feature would also allow us to create a follow-up calendar event (integrated with Outlook) directly from the call log. This would streamline our workflow and help ensure timely follow-ups, which are critical to our business.

    Thank you for considering this feature request.

    1 vote

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  2. Like most businesses, we have a number of forms – Privacy statements, fillable offer forms, trust account detail forms etc that need to be in each file section of our listing for administration purposes and also available to the sales agents (through the agents app).

    These are generic forms which need updating from time to time and also need to be added to or changed regularly.

    Wouldn't it be great to be able to add these files to all current listings in a bulk upload?

    It's currently extremely time consuming to search and open each individual listing file and drag…

    5 votes

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  3. Hi team

    We would love to have an option within edit matching criteria that allows us to filter matching listings displayed based on listing types.

    For example, adding in a drop-down filter.

    It would be great if the filter can include the current listing types:

    • Private sale
    • Auction
    • Expressions of interest
    • Off market
    2 votes

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  4. When adding a contact as a buyer on the app, if you are searching using numbers e.g. adding the contact by mobile, we would love the for the numeric keyboard to appear like a keypad, similarly to editing a mobile on a contact. This enables a more efficient process for agents and less room for error when entering contacts at opens as the keypad is a larger screen.

    1 vote

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    0 comments  ·  Agent App  ·  Admin →
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  5. We would love to be able to Pin Contact Board templates - e.g. we have created templates for our Sales and Property Management teams and would love for to pin the sales or PM board as required, rather than having to find it each time.

    1 vote

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  6. I'd like to have a contacts Owned Properties listed in the Contact Deduplication modal the same way the Residential and Postal addresses are.

    Thanks.

    1 vote

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  7. Buyer reports - please adjust these reports to show us whether we have an property address for these OFI buyers it’s literally the most important thing to be able to see and know eg where they’re moving from and whether they have a house to sell or not…crazy we can’t print a report with that on there.

    3 votes

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  8. As a user in an Office-Grouped environment
    I want the total number of future tasks visible on any contact screen to equal the number of tasks that I actually have permission to see
    so that my and others' data privacy is kept intact.

    1 vote

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  9. We think it would be beneficial for Box+Dice to have a contact card page, similar to the Vault Filing Cabinet options. See example below:

    https://support.vaultre.com.au/hc/en-au/articles/36000429953

    This way agents can save Documents and IDs against the contact card, rather than the only place documents can be saved being a property page.

    2 votes

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  10. As a Manager
    I would like Auto Alerts for Staff Personal Details
    So that I can keep track of my staff's milestones

    Example:
    Category = Staff
    Trigger = Birthday Date Reached
    Action = Send Email
    Subject = [Staff Name]'s birthday is this week
    Message = Send them a card, their birthday is on [DOB]
    When = 7 days before

    DOB pulls from Staff Personal Details

    1 vote

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  11. It would be great to change the default view in settings so that our agents could filter by last inspection as a opposed to interest level.

    2 votes

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  12. Now we have an "Authorised Offices" ACL, I would like to see this expanded out to the Dashboard permission settings please.

    Currently team members have the option to view only their own dashboard or the entire office group.

    I would like to be able to allow team members to view their own office/authorised offices, subject to their sharing permissions.

    This would help reduce initial load times for the dashboard and ensure teams can view relevant information while avoiding exposing sensitive GCI target/budget/performance widgets to people who do not need access to it.

    Please also see BD-6608. Thanks!

    1 vote

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  13. I’d love if you could consider adding a ‘Bcc the second agent’ on the send email section.

    We constantly have duplication of messages in our agency and this would be helpful in reducing this if they could be bcc’d.

    2 votes

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  14. We would like to add a "Follow Up SMS" button, similar to that of the "Check-In" button on the buyers list of a property. Once clicked, the bulk SMS template created in the automations section of Box+Dice will send to the buyers, and will also create an sms communication point against their name.

    1 vote

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  15. We need to add HTML tags to the Adverting Copy section. Labelling tags in the description boosts SEO and thus creates snowball effect for the fed-thru website and listing in the entirety.

    1 vote

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  16. To keep our database clean, we would like the ability for Admin to search contacts, filter them and then bulk delete, rather than delete 1 by 1. There are several instances of "buyer-in" at an OFI and then they are still there months, years later without full details, etc.

    2 votes

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  17. When creating a new task I would like to be able to select a date that has less tasks to even out my workload.

    Currently I have to click into the date or have open in a secondary tab. It would be ideal when creating the task that hovering over potential due dates would show me how many tasks I already have on that date.

    1 vote

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  18. Currently the system calculates GCI as NCI because it automatically deducts GST. There is no option to report via the consultant dashboard or in sale details to INCLUDE the GST component in GCI calculations.

    The fact that the system uses 'GCI' (Gross Commission Income) and "GCI (Gross Commission Introduced) is misleading and annoying given that Gross Commission Income is a standard industry metric INCLUDING GST.

    In any case, Income or Introduction, neither of the figures are 'Gross' if they deduct GST.

    1 vote

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  19. There is a section to put the keysafe details on the listing, however, it is not visible to the agents in the app when they are at the property when they actually need the code.

    Admin need to double up and add a note as well so the agents can see remotely.

    2 votes

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  20. View the permissions for each contact in the RH navigation column of their record, rather than click the “Edit” button to view.
    To avoid marketing emails/SMS being sent to contacts, when they have explicitly requested not to receive them, or they have unsubscribed.

    4 votes

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