Bulk Add & Remove Categories
Currently, the bulk add/remove categories from the contact screen overrides the Contact Categories - Add/Remove categories for other consultants with staff sharing permission ACL and allows access to action both adding and removing.
We would like to see the "Add" and "Remove" actions separated so we can allow agents to add but restrict the remove ability.
We would also like to ensure the remove is governed by the sharing so an admin cannot remove categories in bulk from team members they do not have permission to do so for.
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votes