670 results found
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Submeter Invoicing - crashing
Almost every month after I enter the units used of water usage (becoming a thing for new apartment building), Stratamaster likes to crash!
There is no option to re-enter the submeter usage however, stratamaster have already issued emails with the submetering invoices. I spend hours each month cleaning this up. If emails are sent then it should be saved in as an invoice. When Stratamaster crashes, the invoices does not save and there is no option to re-enter the submeter invoices without re-sending invoices.
So frustrating!!
1 vote -
Invoice No on Detailed Expenses
Strata Master when CRN's are set up under Supplier Details for printing on Remittances the Ref No on the Detailed Expenses report defaults to the CRN once the inv is paid rather than the Invoice No. The invoice no. only appears on the GL Report.
Can the Inv No be shown as the Ref on the Detailed Exps?1 vote -
Opening balance expense lines to be unrestricted (IMPORTANT)
In the opening balance screen there is only 48 entry lines available for expenses
Can this be unrestricted so there is no limitation.
I had an expense report with 63 entries today
1 vote -
Multiple OC - combined levy notices
One single levy notice for owners in a multiple OC set up.
For example, an owner can be part of OC1, 2, 4, 7 and 9. At the moment, they are receiving 5 levy notices quarterly with 5 different DEFT numbers.It would be great if a summary page can be issued and one master DEFT reference where owners can pay the lump sum, then SM is smart enough to allocate the OC as per the settings set by the company. Eg, it will always pay in the order of OC9, 7, 4, 2 then 1.
1 vote -
Reports -General Ledger Reports - Multi Strata
When running Reports (for later audit purposes) - General Ledger Reports all are run as a snap shot of the Ledger - for Multi Strata, as the auditors may choose any one or more strata and do not want later adjustments to compromise the data that was Balanced at an end of month or year.
1 vote -
Save opening balances for later
It would be great if Strata Master allowed saving opening balances for later in case I have to enter a big plan over multiple stages.
1 vote -
Additional debtors reporting/Debt recovery
I'd like to see Additional debtors included in Debt Recovery as well as having one report to cover all outstanding debtors. Currently, it takes three reports to cover the various types of outstanding debtors and you cannot send a reminder notice to additional debtors through the system.
1 vote -
Annual Notice of Levies Fund
The Annual Notice of Levies still reads Sinking Fund - kindly have this updated
1 vote -
Cheque payments for creditors
Given we do not process cheque payments for any creditors / contractors, can we have an agency setting that removes this as an option? We have had a couple of instances whereby Cheque has been selected in error, payments have been processed, however the payments have obviously not been released. Yes its human error, but if we could have an agency default setting, we remove the risk.
1 vote -
Changes to Quorum
New Qld Legislation allows a body corporate to change the quorum for a general meeting by special resolution from 25% and 2 people present to 10% and 1 person present. I suggest making an option to change the quorum amount in the system so that you can tell which scheme has approved this change and also so that it calculates on the voting register.
1 vote -
answer your phone or give us an email to contact you
can you please answer your phone OR give us an email address so we can send enquiries to???? I under stand we are in lockdown but can we at least email you?
1 vote -
Levy Notice
To touch up on alignment so that Maintenance 'Fund' wording is fully disclosed on levy notice printout
1 vote -
owner ledger payment over 3 levies/invoices showing the dollar amount on the ledger on how it has been broken up and allocated
When owners make payment of the levies etc, and their payment is allocated to a few different items, the owner ledger only gives you the different line numbers that the payment was allocated to. i would like it, if it would say the dollar $$ amount allocated to each line. For example $300.00 received, in the next coloum the dollar amount say$20.00 to line 1, the next line the dollar $ amount says $100 and allocated to line 2, then $180.00 allocated to line 3. It would make it simpler for owners to see how their payment was allocated and…
1 vote -
Bank Account Details
It would be could if in Strata Master on the building card in bank account tab you could just press one button and it would copy the bank account name BSB Account Number all at once so that you can then send it to people. Like a banking app does. Would be a lot easier as currently you cant copy the bank account name & you have to copy the BSB and the Account Number separately.
1 vote -
Labels Columns Configuration
When opening Labels > Lots tab > and entering criteria the same 70+ columns open whether Owner, Agent, Resident are selected. Could a configure of the columns be provided, as in Quick Reports, where the columns can be reduced to those required?
1 vote -
Submeter Debt Recovery
It would be great to have outstanding submeter invoices included when doing debt recovery/reminder notices. At the moment, if an owner has say $60 of outstanding electricity usage it is not picked up when 'min amount in arrears' is set to say $30.
1 vote -
Eftpos Receipting
It would be nice to have a simple way to receipt EFTPOS receipts. Currently, we are receipting in the cheque section but we then need to amend our bank deposit forms by hand (which doesn't look great). Not sure if there may already be an easier way to receipt?
1 vote -
ABN
Our Accountant would like to see the ABN visible on the Income & Expenditure Report n Strata to make submission to the ATO easier.
1 vote -
Owners Paid To Dates
Is it possible to have the "paid to" dates line up with the levy year? We have a few complexes that pay their levies annually but the paid to date is a year from the due date (after the AGM) instead of the levy year end.
1 vote -
Management fee increase
Some of the plans we manage have an annual increase in their Management Agreements of "CPI or fixed, whichever is the highest". there is nowhere in the fee set up structure to capture this, there is only CPI or fixed.
Could this please be captured so that we don't have to manually update each fee at the applicable increase date each year1 vote
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