Settings and activity
23 results found
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137 votes
Hi Supporters, we're pleased to advise that this idea has been picked up by the Product Team and is currently being outlined for our developers. We'd really love your input into how this could work if you'd like to give us any feedback on the following flow...
1. When entering your rent increase, include a checkbox for "Bond Top Up Required". When selected, you can enter the amount the bond needs to be topped up by and choose the Bond Type that it relates to (ie, Residential Bond).
2. Once saved, the Bond Top Up amount would appear in the Scheduled Rent Change list for transparency of what has been entered (the increased rent amount and bond top up amount on the same line).
3. The Bond Top Up Amount would be added to the Bond Required for the chosen Bond Type. This then creates an outstanding bond amount.
4.…
Alisa Martin
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91 votesAlisa Martin
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273 votes
Update: Additional fields have been added to the ‘Status’ drop-down under Communications History to give you more details on email delivery status, this is available to you now. We are continuing to investigate other areas to better notify you of any sending failures.
Alisa Martin
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148 votes
We're pleased to advise that this is currently in Development alongside being able to advertise your properties online. We'll let you know once it's been released!
Alisa Martin
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185 votesAlisa Martin
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1 voteAlisa Martin
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165 votesAlisa Martin
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85 votesAlisa Martin
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33 votesAlisa Martin
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11 votesAlisa Martin
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47 votesAlisa Martin
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165 votes
We're pleased to advise that development is taking place regarding having the option to increase the automatic logout time for Property Tree! We'll let you know once this has been released.
Alisa Martin
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67 votesAlisa Martin
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123 votes
Hi Supporters, thanks so much for all your responses! We are getting close to having this ready for our development team. I'm hoping for a little bit more feedback if you have any on the following -
1. An option when you generate the ledger for "Showing Transactions Only" (so cutting out the other items such as when invoices are entered). However, this would show credits as well. Although credits are not transactions these affect amounts due by the tenant. This would keep all of the current tenancy ledger columns.
2. Also an option to Show Rent Arrears Details (so a running total for arrears and the days in arrears). When this option is selected and generated we would replace other ledger columns to then display the additional rent arrears details. Inserting more columns into the current tenancy ledger has been a challenge with the amount of information currently there.…
An error occurred while saving the comment Alisa Martin
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14 votesAlisa Martin
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12 votesAlisa Martin
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32 votesAlisa Martin
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118 votes
Hi Supporters! we've been digging deeper on this topic and after a bit more feedback if you have any -
1. We can introduce a compliance tab to the Creditor and you'd be able to track any items you wish (you could configure your own categories as you do with properties). Would you prefer to see a separate Creditor Compliance Register for reporting, or keep this information in the current Compliance Register with the ability to filter between Property Compliance and Creditor Compliance?
2. When a Creditor Compliance item has expired, what behaviour would you like to see? I warning when you enter a creditor against a maintenance job? and/or when a maintenance email is sent?
Any other notifications or areas that should be considered when we look to implement creditor compliance?
Alisa Martin
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120 votesAlisa Martin
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109 votesAlisa Martin
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The tenancy ledger should have a "current rental balance" column - to show what the actual balance is, at the time of each payment (whether they still owe rent, or are in credit).