Settings and activity
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7 votes
Jacinta Hearn
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5 votesJacinta Hearn
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Hi User Voice Supporters! We're currently setting requirements with the development team for Failed Communication Notifications and are after some feedback to ensure we get the right notifications to you and your team.
Would you prefer, an In-App (in Property Tree) notification, that alerted you each time a communication failed?
Or, would you prefer to receive an email each time a communication failed? (similar to an outlook or gmail bounce-back).
In the case of receiving an email, if you are using the Communication Platform where your email replies are received into Property Tree, would you prefer this failed email notification to be received into the Communication Platform inbox, assigned to you (or the company, if the email was sent from the company)? Or would you prefer this email to be sent to your external email each time an email failed to send? If you are not using the Communication Platform,…
An error occurred while saving the comment An error occurred while saving the comment Jacinta Hearn
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Would really love an alert of some kind when communications are not successfully delivered. Mail merge is great but having to check after sending every communication send out contradicts the streamlining of this process.
Jacinta Hearn
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3 votesJacinta Hearn
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4 votesJacinta Hearn
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13 votesJacinta Hearn
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15 votesJacinta Hearn
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10 votesJacinta Hearn
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20 votesJacinta Hearn
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7 votesJacinta Hearn
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7 votesJacinta Hearn
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8 votesJacinta Hearn
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13 votesJacinta Hearn
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9 votesJacinta Hearn
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14 votesJacinta Hearn
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17 votesJacinta Hearn
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7 votesJacinta Hearn
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47 votesJacinta Hearn
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16 votesJacinta Hearn
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So happy this is being looked into! An in-app/browser notification would be most useful to keep everything in the same place and not flood inboxes (which are already hectic) with unnecessary messages. Some sort of band that pops up at the top or centre of the page each time a message fails which is easy to notice would be awesome... (maybe in red so that you can't miss it even at a glance!)