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  1. Summary

    As a Box+Dice user, I want the Task Consultant (Task Assignee) field to be available within GRAB reporting so that I can generate accurate reports showing who each task has been assigned to.

    Problem

    The current Task Reports available from the Task Manager can only be generated per consultant within the Task Manager itself.

    Although every task stores an assigned Task Consultant, this field is not exposed to the GRAB reporting engine. Instead, GRAB only has access to the following task fields:

    Subject
    Due Date
    Type
    Category
    Property Address
    Contacts
    Notes

    Because the Task Consultant field is unavailable, users…

    3 votes

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  2. I would like to be able to add the time due on task templates. With no time in the task, if doesn't come through on the email notification on the agent.

    5 votes

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  3. 2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  4. It would be extremely helpful to have the function to share all buyer leads and purchaser records across the entire office, regardless of which agent created them. This would allow agents to collaborate more effectively, match buyers with suitable properties, and provide better service to clients.

    At the same time, vendor information should remain restricted to protect client privacy and business relationships. Vendor details should only be accessible to:
    - The listing agent(s)
    - Managers & Office administrators (or users with admin permissions)

    This permission structure would enable office-wide collaboration on buyers while ensuring vendor information remains secure and confidential.

    1 vote

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  5. While we can now create a new custom template for Auto Responder emails, the subject line is hardcoded.

    It would be nice if we could edit this Subject line the same way we can with Blast to make it more personable.

    8 votes

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  6. Hi everyone,

    I’d like to suggest a feature that could help make adding inspection times quicker and more efficient.

    Would it be possible for the inspection end time to automatically populate as 30 minutes after the “From” time is entered?

    For example, if I enter 9:00 AM as the “From” time, the “End” time would automatically populate as 9:30 AM, similar to how calendar events automatically set a default duration.

    Ideally, the end time would still remain editable, allowing us to manually adjust it when needed—for example, to 15 minutes if the inspection is only open for a shorter period,…

    1 vote

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    0 comments  ·  Portal Loading  ·  Admin →
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  7. On our rental page we would like people to book in an inspection from the dates available rather than using a third party called tenant app. If we cancel the inspection then they would automatically be notified that the inspection is cancelled.

    We don’t want a third party. We just want it to work through box and dice.

    1 vote

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    0 comments  ·  Rentals  ·  Admin →
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  8. As an administrator, I sometimes need to manage tasks for multiple agents in bulk or view all tasks assigned to specific contacts or dates, regardless of the consultant attached.

    The consultant field is currently mandatory and cannot be blank, nor can you select more than one consultant at a time.

    I would like the ability to deselect a consultant on the Task Filters, or select multiple consultants (eg, other pod team members) to enable more accurate filtering via other fields.

    3 votes

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  9. CURRENT PROBLEM

    In real estate, it's common for couples to attend inspections and be managed together through the sales process. The current system doesn't handle this well, and agents are forced to choose between two bad options:

    Option A — Single contact (e.g. "Jane and Bob Smith")
    The contact record is messily formatted and doesn't reflect two real individuals. This creates problems downstream for personalised communication and accurate data.

    Option B — Two separate contacts (e.g. "Jane Smith" and "Bob Smith")
    Each person appears as a distinct lead, which causes:
    - Vendor reports showing 2 separate viewings, 2 sets of…

    3 votes

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  10. Currently, we can alert an agent when one of their My Contact’s inspects a property listed by another agent/office within our network however there isn't an available alert to notify consultants when their My Contact is added as a purchaser for a sale. While triggers exist for “Purchaser Added,” they don’t extend to notifying the My Contact Consultant.

    This capability would be incredibly helpful for our team, ensuring that consultants are kept informed whenever their My Contact completes a purchase, even if the transaction occurs through a different office. It would also support better follow-up and relationship management.

    3 votes

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  11. It would be great if Box + Dice could automatically update a listing's website status when the listing is marked as Settled or Cancelled.

    At the moment, our team needs to update both the listing status and website status separately, which creates an extra manual step and can sometimes result in outdated listings remaining on our website.

    Having these statuses update automatically would save time and help ensure our website always displays current listings.

    1 vote

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  12. We would love to have Vendor and Buyer Portals that allow clients to access relevant information throughout the sales process.

    Potential features could include:

    • Access to campaign updates and vendor reports
    • Inspection and enquiry feedback
    • Open for inspection attendance statistics
    • Viewing scheduled appointments
    • Document sharing and signing
    • Property updates and communication history
    • Buyer access to contracts, property documents and transaction updates
    • Automated notifications when new information is available
    • Integration with Realestate.com.au to display campaign performance metrics such as views, saves and enquiries, giving vendors a single place to monitor their property's performance
    1 vote

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  13. Now that there is a mandatory AML/CTF check Australiawide and in QLD a mandatory Form 2 Seller Disclousure for all sales, it would be ideal if there was a Type "mandatory fees" or similar so that our clients dont want to "remove" those costs from their marketing schedules

    1 vote

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    0 comments  ·  Accounting  ·  Admin →
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  14. Since the update to B+D I have noticed the Approved Files in the Listing page is no longer in Date Added order. Is there any way I can default this back to dated added, so I don't have to keep clicking on the ⬆️Date Added heading?
    I would like to be able to set a default to have files saved in 'Approved Files' be sorted in Date Order not by File Type.

    1 vote

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  15. It would be great if you can filter buyers by number of inspections or how many times they have inspected like the mobile app version

    3 votes

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  16. At present, when a lead is captured from a portal, buyer details are automatically added to the note generated against that buyer. That note is visible by default, which means the information then flows through to vendor reports.

    To prevent this, agents currently have to hide each Lead Capture buyer note individually.

    A simple solution would be to either remove the contact details from the lead capture note altogether, or have the note generated as hidden by default.

    1 vote

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  17. This is a request to add a Company folder and sub-folders when selecting a template to use for generating emails and letters.

    5 votes

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  18. We would like to be able to select the listing status in Auto Alerts filters so they only alert when relevant to the status selected

    1 vote

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  19. We have a few agents wanting to use Auto Alerts to remind them of anniversaries.

    Wondering if it would be possible to add “Click to Call’ functionality on a client in an alert, so we can encourage them to call through the App when they get the alert and leave a note after?

    3 votes

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    Ready for Votes  ·  1 comment  ·  Agent App  ·  Admin →
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  20. I would like to be able to configure alerts based on the campaign start date / when a listing goes online; for example:

    • notify a staff member when a listing goes online and include certain information such as the vendor details.

    • notify a staff member to call a vendor when their listing has been on the market for more than X days.

    2 votes

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