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  1. When cross referencing buyers to a property, when you leave a note against a contact & tag the property in the note eg. @42 Croanna Street Rye <- then it creates a link. When tagging the property can that then place the note in the properties notes & link back to the contact?

    2 votes

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  2. Please can we have an option to add land size to buyer's matching criteria on the mobile app.

    2 votes

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    0 comments  ·  Agent App  ·  Admin →
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  3. Admin or Superadmin control of MFA including
    - enforcement of compulsory MFA enrolment for all users at next login
    - ability to reset MFA if user loses device

    2 votes

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    Thank you for your Suggestion!

    Your Suggestion will now be shared with the MRI Software Community for votes and comments.

    Please note that Box and Dice Support Staff can disable a users MFA from the backend should they loose their device

  4. As a salesperson who likes to use the type of note to filter last contact I would like the system to make it easier for me to select the correct note type - phone, other, etc by putting this on the critical path to making a note on the Contact screen in the CRM. At the moment the note type selection is an afterthought and often forgotten which undermines the effectiveness of the filters based on kind of contact.

    A suggestion is to have a series of buttons for the various types (rather than the text box being visible). On…

    2 votes

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  5. As an agency who manages projects, we often want to have commission invoices in the system as soon as we have received the full deposit into trust.

    The commission stages are triggered by the entering of sale/unconditional/deposit release/settlement dates - none of which apply to the above. It would be great to have a simple button on each commission payment stage to allow the user to manually create the commission invoice.

    The current workaround is to manually enter one of the above dates as today's date (to trigger the invoice creation) and then remove it again which is a lot…

    2 votes

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    0 comments  ·  Accounting  ·  Admin →
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  6. Would be very helpful, especially for PAs, to be able to view/edit tasks on behalf of other sales agents via the agent app
    by Lisa Page

    2 votes

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    0 comments  ·  Agent App  ·  Admin →
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  7. Once a sales file is marked sold on the system and all the sale details are logged, trigger mail merge emails with a copy of the contract and all relevant sale, deposit, settlement and buyer details that are sent to everyone

    2 votes

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  8. I want to be able to pull a report at the end of each week as to what listings have been uploaded for this first time ‘this week’

    I can see ‘First published date’ and ‘Last Portal uploaded date’ but nothing about ‘First portal uploaded date’

    Can I please get a new filter for the 'First Portal Upload Date' so I can see when a listing has been uploaded to the portals for the first time?

    2 votes

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  9. As an agent
    I would like a new field in B+D for gender
    In order to correctly address a contact

    At the moment we can only select male and female genders. This is required to be updated as a lot of people do not identify as either.

    Having another field available to select, will help the agent to correctly address the contact when they are communicating with them.

    2 votes

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  10. Can a hyperlink or else Contact ID be added to the system email alert triggered when the Consultant for the 'My Contact' category is changed against a Contact, as a result of merging duplicate contacts?

    When multiple contacts in the system share the same First and Last name, it’s difficult to determine which merged Contact the auto alert email relates to.

    The addition of a Contact hyperlink (or else a Contact ID) to the system email alert would help users to precisely identify which merged Contact the alert relates to.

    2 votes

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  11. ”Keep Informed” note identifier was removed from V4 in the Notes section of the Contact profile

    Request:
    Please re-add this back to the Notes Section against the contacts in the Buyer Register

    Reason:
    You can select all notes in order in a buyer register.
    So you can easily select all buyers who wanted to be kept informed and call them.
    So if there's a 100 buyers in the register I need to quickly find the 7 of them who asked to be kept Informed.

    2 votes

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  12. When a listing is uploaded to Box+Dice, the current Enterprise Importer logic is as follows:

    Find a Property from a XML file by its address (doesn't support lot numbers).

    Update the Property information (if something changed, e.g. beds/baths, house/land sizes, etc).

    Find a Sales Listing by uniqueID. If not found - try to find it by the Property address (like in step 1).

    Update the Sales Listing information (e.g. prices, office, external reference ID, etc).

    This can (and has) caused issues in a multi-office/office group system environment.
    For example if the Listing was found by address, it may already contain…

    2 votes

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  13. Issue

    With the increase in support of Property Management in Box+Dice, users are starting to look at setting up alerts and loyalty campaigns which reference consultants on Rental Appraisals and Rental Listings.
    Currently, only consultants related to Sales Appraisals & Listings can be used.
    The currently available Role 'Appraisal Activity Consultant' refers only to Sales Appraisals

    Outcome

    Provide functionality to allow use of 'Rental Appraisal Activity Consultant' and 'Rental Listing Activity Consultant' Roles with Loyalty Campaigns.
    It would seem logical to do the same for Auto Alerts as well.

    2 votes

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  14. Client has a problem with reporting on task type and believes that if they were able to change the default Task Type to Phone (instead of generic 'Task') this would go a long way to helping behaviour change in their business.

    The largest proportion of entered tasks are to be phone calls, so they would like to be able to set this as a default task type when a new task is created. Many admin staff will fail to set the correct task type when doing so, and most agents will not change the task type when completing the task.

    2 votes

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  15. As an agent or database manager, I would like to be able to search for contacts who have had certain previous communications, for example to check whether the correct people had it sent to them, follow up, etc.

    Desirable filters would include:

    which agent(s) sent the communication

    the type of communication (Letter, SMS, Email, Blast Email, history note)

    a date range for the communication

    text matching for the title/content of the communication

    2 votes

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  16. Examples of use cases

    1. The client has imported or inherited data, and wants to tidy it up. He wants to clean up the list of available custom Property Features, but cannot remove any which are already applied to properties. He has no way to find those properties to remove those unwanted features except by checking them all individually.

    2. The client wants to prospect his Owned properties (which may not actually be listed) for certain criteria as he has a very keen buyer looking for something specific.

    Please onsider a way to provide this search functionality

    2 votes

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  17. When creating a new task, the property drop down menu shows random properties, not related to the contact, you have to search for the property, it would be ideal if the properties related to the contact showed in the drop down (and vice-versa).

    2 votes

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  18. 'Deposit Balance Day Reached' however there are no 'fields available' for the Purchaser - only the Vendor.
    As payment must be obtained from the Purchaser, and these details are available for other triggers, I would like these to be added:

    [Purchaser Address]
    [Purchaser Contact Details]
    [Purchaser Name(s)]
    [Purchaser Postal Address]

    2 votes

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  19. I would like an option to change the sort order of buyers on the advanced vendor report, to sort by date added instead of interest level

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  20. Please add a feature where all Vendor Reports are automatically saved into the documents section of Box and Dice.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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