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  1. Just wondering if there could be a permanent message in the advertising copy. For example we would like to have the information about tenants registering for an OFI at the bottom of all our rental ad text.

    1 vote

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    0 comments  ·  Rentals  ·  Admin →
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  2. Would be good if you can automate sms within the loyalty campaigns - ie for properties that have sold - have an automated text sent the purchasers two weeks after settlement advising hope you're happy settling into your new home.

    1 vote

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  3. Make the app so you can view full history and notes of contacts

    3 votes

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    0 comments  ·  Agent App  ·  Admin →
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  4. A number of agencies have requested for the My Website Status and Web Portal Loading functions to be positioned in the same section of the system so they do not accidentally forget to change their own website's listing status (currently under the Listing Information screen).

    2 votes

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  5. Could we please have an option made available to print/export a copy of the audit trail/record log for a listing? Thank you.

    1 vote

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  6. Could we please have a checkbox included on the Rental Listing Information screen to mark a listing as 'Under Application' (similar to the 'Under Offer' function that is available on the Sales Listing Information screen)? This flag should also be pushed through to the web portals that accept this field. Thank you

    1 vote

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    0 comments  ·  Rentals  ·  Admin →
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  7. We have found that you are unable to save a contact in the system if you are entering an enquiry for example, without having anything entered in the surname field.

    Often when people enquire, it is rare that they input their surname and therefore typing "Unknown" or putting a small comma or dot in the surname field at present is the only solution.

    It would be appreciated if Box and Dice could consider changing the program so that a surname is not an essential field required in order to be able to add a new contact.

    1 vote

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  8. It would be great if there was a function in order to re-schedule tasks in bulk. Generally we have up to 15 tasks for a new listing and if circumstances change with time-frames, at present we have to change the date of each task individually. This would save a lot of time.

    1 vote

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  9. Settings>General>SMS>An option here to be able to restrict the characters/length of an SMS sent. eg 160, 320, 480, unlimited.

    Even though there is the counter showing number of characters used, you cannot restrict this is anyway. It would be great to have a settings option whereby admin access staff can set a character limit so we can control the size of SMS's.

    Reason: To keep SMS size uniform throughout the company and also cost cutting/no wasted SMSs going out.

    3 votes

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  10. At present Property Other Features are shared across all offices in systems with office groups set up.

    For brands with offices in a variety of areas (e.g. city and rural), this is resulting in a large list of Property Other Features being created that can be a little cumbersome to work with as the list is long and many of the features are irrelevant for other offices.

    At present, a number of the other configurable Property features are unique for office groups (e.g. Buildings/Projects, Property Styles and Property Zones).

    Could Property Other Features be changed so that they can be…

    1 vote

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  11. The current system functionality is such that when a sale is cancelled (i.e. a purchaser has pulled-out of a sale) the Purchaser Activity is changed to Purchaser-Cancelled and the Vendor-Sold Activity is changed to Vendor-Cancelled. All of the sale details remain on the Sales Voucher allowing the cancelled transaction to be viewed again at any time.

    If the Listing is placed back on the market immediately, the standard process is to reinstate the same Listing ensuring all campaign details are retained on the same Listing record including any IDs for web portal loading etc.

    If the property is then sold…

    2 votes

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  12. Request:
    I would like to be able to further colour code my appointments.

    Details:
    At the moment auctions, appraisal and inspections are colour coded in my calendar. I would love to be able to colour code ALL of my appointment types so they do not blur into one (and I would like control over the colours).

    So I can assign different tasks/appointment types different colours. For example, accounting tasks to be a different colour to sales tasks etc.

    This feature will improve all of our staff's time and diary management.

    Thanks.

    1 vote

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  13. A number of offices have recently requested the inclusion of a more intuitive identification system to be used for fields which can be sent through to the web portals (if using web portal loading). At present, it is not immediately clear which fields will/will not be sent to the various web portals. The suggestion has generally been for a colour coding system or something similar to be used.

    1 vote

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  14. We would like the functionality to add addresses in the buyer register to contacts from the app

    1 vote

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  15. A few agents have asked if clients' social media profiles (e.g. Facebook, LinkedIn etc) can be linked to their contact record in Box+Dice.

    Sales consultants have expressed that this would be beneficial to them by being able to see the contact's photo in their Box+Dice record to jog their memory.

    Thank you.

    1 vote

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  16. Please can we request that an auto alert set up with a contact name or property could be click-able and take you to the contact or property in Box + Dice.

    2 votes

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  17. Can we please request the following amendments to the current SMS Reports:

    To be able to download 1 full report for all users, rather than one-by-one by user
    To be able to export this report to Excel
    For the exported report to show which mobile number the SMS was sent from
    To be able to see the total number of SMSs sent (rather than seeing the sub-total at the bottom of each page)

    This would need to be similar to the Blast reports we provide that have

    Selected contacts
    Dropped
    Failed
    Bounced
    Deliveries
    Opened
    Not Opened
    Spammed
    Unsubscribed

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  18. Is it possible to make this a mandatory field on appraisals? It would help with reports etc so that you are able to gain an idea of where your appraisals/listings are coming from so you know where to concentrate your time.

    2 votes

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  19. Enable blast emails to be viewed online so a link can be sent via SMS to those who we don't have email addresses for.

    1 vote

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  20. Is it possible to make this a compulsory field so that it can be tracked where the agents are getting their appraisals from?

    2 votes

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