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Palace

MRI Palace Ideas Portal has moved! All previous suggestions/feedback relevant to Palace have been exported to our Product Team with the Top ideas from each category brought across for further voting.

As we continue to invest in the development and growth of our products, the ideas and contributions of our customers help our Product Team develop and implement improvements and enhancements that best support your business.

Share your great ideas with us via Post Idea, however, before you do - please use the search box to see if it has already been suggested. If the idea already exists you can add your vote and also include any additional comments. When adding new ideas, please explain how this idea will improve your Palace experience as this will greatly assist our Product Team as well as other voters.

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56 results found

  1. Auto find bank and branch from the account number.

    Some (most!) supplier invoices (or owners, or tenants) don't have the bank name or branch listed. Can you set up Palace to auto collect this info based on bank account number using a site like https://www.paymentsnz.co.nz/resources/industry-registers/bank-branch-register/ ?

    4 votes
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  2. Add email signature externally when sending bulk emails

    Would be great to be able to send bulk emails with signatures not in the email template. In Palace Live you could select to 'Add Agents Signature' before sending, a similar feature would be good to reduce duplicates of templates.

    16 votes
    Gathering Requirements  ·  0 comments  ·  Communications  ·  Admin →
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  3. Have a default font setting for emails

    We would like our company to have consistency through our emails instead of getting a randomised font each time we open a new email.

    16 votes
    In Development  ·  0 comments  ·  Communications  ·  Admin →
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  4. Receive notification of SMS

    Rather than having to check your SMS inbox several times a day, it would be good to get a notification when one is received

    16 votes
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  5. phone numbers in diary entry

    Where you can write a phone conversation in the diary, to have a drop-down of the phone numbers of the tenants and owners already in the system.

    4 votes
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  6. occupancy report that we can show owner's

    when owner ask for a report on the occupancy % for the month this would be great to be able to produce for them

    1 vote
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  7. Print up Property Inspection List in Alphabetical Order

    When we generate a Property Inspection report, we can put the initial list into alphabetical order, but when we generate the report, it starts in alphabetical order, but then goes rogue (with newly added properties).

    When we print the report, it would be great if the properties stayed in alphabetical order.

    6 votes
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  8. SMS Replies in diary do not show phone number

    When there are multiple tenants, it would be useful to see the phone number the SMS reply has come from displaying in the diary.

    10 votes
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  9. Outstanding invoice arrears SMS amount is merged at total owing, it should merge with what is overdue

    Currently the invoice amount merged from palace is for ALL the invoices but it should just be the outstanding invoices. I have to override the amount manually which takes up time and defeats the purpose of having the amount merged in first place.

    10 votes
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  10. Option for owner remittances to be switched off for individual owners

    We send owners a remittance at mid month payout (and for other payments outside of EOM). Is it possible to add an option in the owner's financial or options tab to switch off the remittances. We have a few owners that don't want to receive remittances but the majority do want a remittance.

    7 votes
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  11. Mid Month Statements Sent to Alternate Email

    Mid month statements sent to the owners alternate email as well as primary.

    8 votes
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  12. Option to send Mid month statements to owners with no funds/overdrawn

    mid month statement should be sent to the owners even though they are overdrawn. And along with the invoices

    5 votes
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  13. Archive button for mail within individual email

    The Palace inbox has an archive button within the inbox area, but none within an individual email. To archive and email after reading it, you need to click back, find the email, and then archive it.

    An archive button within each individual email would remove this back and forth.

    6 votes
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  14. Water bills to be sent to alternate tenant email from document flow

    There are certain tenancies that need water bills sent to an alternate email address, or sent to an additional email address, however currently from document flow they can only be sent to the email address loaded against the head tenant. Eg. if all flatmates need to get the water bills, or if a different person/entity pays the water bill, from the contact email address in the head tenant. We would want the head tenant's email address to stay in there for all other correspondence, but need an option to send water bills to an alternate tenant email address.

    6 votes
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  15. Bulk Email from Landlord

    It would be great if we could sent a bulk email to Landlords using information from tenants.

    We would like to be able to send emails to Landlords with information such as the tenants paid to dates, lease expiry dates and at this stage we cannot do this.

    5 votes
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  16. Email Invoices to owner directly from Works order

    Emailing invoices directly from the Works Order to the owner

    1 vote
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