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Palace

MRI Palace Ideas Portal has moved! All previous suggestions/feedback relevant to Palace have been exported to our Product Team with the Top ideas from each category brought across for further voting.

As we continue to invest in the development and growth of our products, the ideas and contributions of our customers help our Product Team develop and implement improvements and enhancements that best support your business.

Share your great ideas with us via Post Idea, however, before you do - please use the search box to see if it has already been suggested. If the idea already exists you can add your vote and also include any additional comments. When adding new ideas, please explain how this idea will improve your Palace experience as this will greatly assist our Product Team as well as other voters.

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How can we improve MRI's Palace Software?

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56 results found

  1. Change the "save and new" and "save and view" options around so that save and view is at the top rather than the second choice and at the bo

    Change the "save and new" and "save and view" options around so that save and view is at the top rather than the second choice and at the bottom.

    4 votes
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  2. In the Social Module - remove the dropdown for the "Interpreter's Language".

    In the Social Module - remove the dropdown menu for the "Person Details - Interpreter's Language" so we can enter the language ourselves. For example, we have many ESOL Pacifica tenants, but the current languages listed in the dropdown don't include them. Would be nice to be able to customise.

    1 vote
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  3. Alert pop up on inspection app ( healthy and safety) ( notes for inspector )

    Pop up alerts in app when a new inspection is started for health and safety notes e.g vicious dog or make sure to check the gardens for xxxxx.

    This would be helpful and could be reoccurring until removed and not seen by tenant or owner ??

    12 votes
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  4. Confirmation your email has sent

    Once you have sent your email (merged mail) it would be great to have confirmation (maybe in the form of a banner across the top) stating you have sent your email and to stay there for longer than 10 seconds/or have an exit out button.

    11 votes
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  5. Alerts for when new tenants pay 1st rent and/or bond

    Would be great that when a new tenant pays their first rent (deposit) and/or the bond for us to be notified via email. As this would save us having to check it daily. If we could set up an alert for these 2 fields would be great.

    34 votes
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  6. Show the email has been replied to in Inbox

    It would be great if the email had a little curved arrow indicating it has been replied to in the inbox display. Rather than having to go into the owner/tenant diary to see if its had a reply.

    20 votes
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  7. Add property alarm codes to they key information

    Add property alarm codes to they key information, so when checking out keys it prompts you the house has an alarm & has the code there. Rather than having to go through to the property diary

    5 votes
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  8. Being able to copy and paste phone numbers and email addresses from the Palace phone app

    4 votes
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  9. freeze the header pane

    Can the headers be frozen in the dashboard search so that when you are scrolling through a list you can still see what the columns are all about?

    1 vote
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  10. Auto reply working 100% including @Gmail addresses

    Currently the auto-reply button, once set, only replies to people that don't have a @gmail address. Can this be resolved please, so all addresses get their auto-reply?

    3 votes
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  11. Finding draft emails quickly

    Have a function that offers a list of draft emails that are awaiting to be send. Currently if we forget which property or tenant we saved the draft for, there is no way to find it unless I go through each diary one by one.

    3 votes
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  12. SMS - display name of contact in inbox not just number

    SMS - We need to see the name of who it is we have messaged, not just their number coming up on the display. If it could sync with the landlords and tenants numbers in the system then we would know who has replied if we have texted a few people via Palace that day.

    17 votes
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  13. Autofill tenants email or archived tenancies

    When a tenancy has been archived and you need to email the tenant, you need to copy the email address before going to the email screen as it doesn't auto fill or com up in the drop down. Be great if it still came up in the drop down

    14 votes
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  14. Email scheduling

    Would love to be able to schedule emails to go out at a specific time and date (like outlook" so if you are working non traditional hours for whatever reason, you can schedule emails to go out during business hours or even to be able to schedule emails to go out to tenants at certain intervals in advance - exit emails, welcome emails etc.

    33 votes
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  15. font size & style

    Being able to change the font size and style in the whole document all at once, rather than have to change all the sections NOT including merge fields separately from each merge filed. This is a bug, surely!

    11 votes
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  16. Tenant statement

    Tenant statement - We would like to be able to send our tenants statements every 3 months, showing the rent received, rent status and any Invoices paid and/or overdue. A simple statement is all that is needed, all current reports show a bit to much information a snap shot of the three month period would be fantastic.

    6 votes
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  17. Delay the delivery of a message

    Offer an option to delay the time an email is sent

    3 votes
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  18. Inspection uploads

    Have the ability to only view my inspection import/export when we click the eye for our portfolio but its its un ticked then have the ability to see others import export with out having to change user permissions

    2 votes
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  19. suppliers websites

    Would be good to have a suppliers 'website' field, so we can easily check out their website to see if they handle something we don't ordinarily get them to do.

    5 votes
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  20. Be able to enter the diary groups default list

    1 vote
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2
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