Settings and activity
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1 vote
Tash Williams
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5 votesTash Williams
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137 votes
Hi Supporters, we're pleased to advise that this idea has been picked up by the Product Team and is currently being outlined for our developers. We'd really love your input into how this could work if you'd like to give us any feedback on the following flow...
1. When entering your rent increase, include a checkbox for "Bond Top Up Required". When selected, you can enter the amount the bond needs to be topped up by and choose the Bond Type that it relates to (ie, Residential Bond).
2. Once saved, the Bond Top Up amount would appear in the Scheduled Rent Change list for transparency of what has been entered (the increased rent amount and bond top up amount on the same line).
3. The Bond Top Up Amount would be added to the Bond Required for the chosen Bond Type. This then creates an outstanding bond amount.
4.…
An error occurred while saving the comment Tash Williams
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5 votesTash Williams
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8 votesTash Williams
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41 votes
An error occurred while saving the comment Tash Williams
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When entering in an invoice through invoice genius and doing a tenant invoice it does not show the tenants lease dates as it does when entering a normal invoice and tenant invoice.
Tash Williams
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7 votesTash Williams
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2 votesTash Williams
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17 votesTash Williams
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12 votesTash Williams
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31 votesTash Williams
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81 votesTash Williams
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118 votes
Hi Supporters! we've been digging deeper on this topic and after a bit more feedback if you have any -
1. We can introduce a compliance tab to the Creditor and you'd be able to track any items you wish (you could configure your own categories as you do with properties). Would you prefer to see a separate Creditor Compliance Register for reporting, or keep this information in the current Compliance Register with the ability to filter between Property Compliance and Creditor Compliance?
2. When a Creditor Compliance item has expired, what behaviour would you like to see? I warning when you enter a creditor against a maintenance job? and/or when a maintenance email is sent?
Any other notifications or areas that should be considered when we look to implement creditor compliance?
Tash Williams
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139 votes
The Product Team are currently reviewing this suggestion with our Developers
Tash Williams
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273 votes
Update: Additional fields have been added to the ‘Status’ drop-down under Communications History to give you more details on email delivery status, this is available to you now. We are continuing to investigate other areas to better notify you of any sending failures.
Tash Williams
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26 votesTash Williams
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13 votesTash Williams
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4 votesTash Williams
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10 votesTash Williams
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8 votes
An error occurred while saving the comment Tash Williams
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I was just about to suggest the same improvement, its all well and good we have automated communications but if we are not looking at the dashboard every day you wont know if things are coming up for renewal. An email to the point of contact when an automated communication is sent or an alert would be great so it can be followed up.
Tash Williams
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If there could be an account you can link it too the bond so you can send an invoice and leave it in there until paid would be great.
Currently I need to create invoice, delete so it doesnt receipt to the invoice and get paid out to owner, make a calendar note as the alerts only go to the property manager and then follow them up when they havent paid. If the bond account when selected for the invoice receipts it straight to the bond that way we can just process the bond payment and there is no chance these payments accidentially get paid out to the owner or missed