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21 results found

  1. Ability to remove archived properties from Key Register

    19 votes

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    Ready for Votes  ·  4 comments  ·  Property Tree » Search, Filters and Reports  ·  Admin →
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    Tash Williams commented  · 

    Would be great to have the archive filter as an option as its a pain when doing key audits having to remove all the archived ones without numbers

    Tash Williams supported this idea  · 

  2. Be able to Extend Due Dates On Invoices That Are Part Paid

    1 vote

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    Ready for Votes  ·  0 comments  ·  Property Tree » Transactions and Statements  ·  Admin →
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    Tash Williams shared this idea  · 

  3. Email, Message or SMS failure alert/pop up

    329 votes

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    27 comments  ·  Property Tree » Communications  ·  Admin →
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    In Development  ·  AdminAngela Sutton (Admin, MRI Software) responded

    Good news! We’re currently developing a tool that will automatically unblock affected email addresses to save you having to go to support for assistance. Once we see the impact this auto-unblock has on email failures we can determine the best way to notify failed emails. For those that may not be aware, you can currently find your failed comms within Communication History or the Communication Platform has a dedicated Failed folder.

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    Tash Williams commented  · 

    This is great its finally being looked into. We dont use the email communication in PT so our preference would to receive it to our external email each time - we also are in our inbox daily so it is likely to be seen and actioned quicker then if its in PT (For our office anyways) Email per email failure same day would be best as we do send vacate notices, rent increases etc from PT and they are time sensitive.

    Tash Williams supported this idea  · 

  4. List the tenants ORIGINAL lease start date when adding a tenancy invoice when creating a creditor invoice - helpful for water usage

    7 votes

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    Ready for Votes  ·  1 comment  ·  Property Tree » Transactions and Statements  ·  Admin →
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    Tash Williams commented  · 

    Yes we need this!! ITs great having the tenant lease and end date but having the original lease start date is important as we invoice tenants prorata from the start of the lease from our own reads so when they sign a new lease we have to double check the original start date.

    Tash Williams supported this idea  · 

  5. Update Property Types

    13 votes

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    Ready for Votes  ·  5 comments  ·  Property Tree » Sales  ·  Admin →
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    Tash Williams commented  · 

    We have a lot of Villas and Units and these are not options under property types. It would be good if we can add our own into these lists as currently no option to do so

    Tash Williams supported this idea  · 

  6. Resend to all emails

    6 votes

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    Ready for Votes  ·  0 comments  ·  Property Tree » Communications  ·  Admin →
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    Tash Williams shared this idea  · 

  7. Creditor current bsb and account to show when loading invoice

    33 votes

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    Ready for Votes  ·  7 comments  ·  Property Tree » Transactions and Statements  ·  Admin →
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    Tash Williams commented  · 

    It would be helpful if in the create creditor invoice page that it shows the creditors bank details in the creditor section so you can double check it is correct without having to always check the creditor card then going back to enter in the invoice.

    Tash Williams supported this idea  · 

  8. Mail merge - recipients with the same email addresses should get one email

    7 votes

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    Ready for Votes  ·  0 comments  ·  Property Tree » Communications  ·  Admin →
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    Tash Williams shared this idea  · 

  9. Owner and Tenant Portals - Post your feedback

    78 votes

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    49 comments  ·  Property Tree » Portals  ·  Admin →
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    In Development  ·  AdminAngela Sutton (Admin, MRI Software) responded

    We are pleased to advise that new Owner and Tenant Portals are now in Development! This will be accessible on both web and Apps for Owners and Tenants. We'll let you know once this is available for EAP and general availability.

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    Tash Williams commented  · 

    A tenant has called me up and advised his portal shows he is in arrears. I ahve checked his account and he has a part payment which effectively pays him up to another date so he is not in arrears. Is there a way the portal can work of the effective dates. This has been asked before on the weekly reports that come throguh as well as it shows arrears but does not take into account most have paid extra to move forward so their effective date is not passed yet so they are not techicnally in arrears. This would help a lot to avoid unneccassary phone calls from upset tenants and also confusing the directors when they see the reports asking why the arrears is so large when infact its not.

    Tash Williams supported this idea  · 

  10. Search by Suburb

    14 votes

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    Ready for Votes  ·  3 comments  ·  Property Tree » Search, Filters and Reports  ·  Admin →
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    Tash Williams shared this idea  · 

  11. Have lease dates and vacate appear when entering a tenant invoice

    43 votes

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    Ready for Votes  ·  5 comments  ·  Property Tree » Transactions and Statements  ·  Admin →
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    Tash Williams commented  · 

    When entering in an invoice through invoice genius and doing a tenant invoice it does not show the tenants lease dates as it does when entering a normal invoice and tenant invoice.

    Tash Williams supported this idea  · 

  12. Show past tenant invoices

    11 votes

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    Ready for Votes  ·  0 comments  ·  Property Tree » Transactions and Statements  ·  Admin →
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    Tash Williams shared this idea  · 

  13. Show arrears and invoicing owing on receipts

    34 votes

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    Ready for Votes  ·  3 comments  ·  Property Tree » Search, Filters and Reports  ·  Admin →
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    Tash Williams supported this idea  · 

  14. Unread portal messages when opened by wrong team member

    89 votes

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    Ready for Votes  ·  0 comments  ·  Property Tree » Communications  ·  Admin →
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    Tash Williams supported this idea  · 

  15. Compliance tab on Creditor Profile

    238 votes

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    30 comments  ·  Property Tree » Profiles  ·  Admin →
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    Gathering Requirements  ·  AdminAngela Sutton (Admin, MRI Software) responded

    Thank you for all your feedback on what type of items you'd like to track against Creditor Compliance. We're pleased to advise that we are currently finalising details with our development team on this feature and we'll let you know when development starts.

    Tash Williams supported this idea  · 

  16. Removing creditor from quote

    37 votes

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    Ready for Votes  ·  1 comment  ·  Property Tree » Inspections and Maintenance  ·  Admin →
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    Tash Williams shared this idea  · 

  17. Option to email Owner receipt

    24 votes

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    Ready for Votes  ·  2 comments  ·  Property Tree » Transactions and Statements  ·  Admin →
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    Tash Williams shared this idea  · 

  18. Weekly Summary Report arrears information

    7 votes

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    Ready for Votes  ·  1 comment  ·  Property Tree » Search, Filters and Reports  ·  Admin →
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    Tash Williams shared this idea  · 

  19. Base rent amount - update property when rent increase occurs

    18 votes

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    Ready for Votes  ·  2 comments  ·  Property Tree » Profiles  ·  Admin →
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    Tash Williams shared this idea  · 

  20. Option to CC/ BCC Property Manager in Auto Communications sent

    64 votes

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    Ready for Votes  ·  5 comments  ·  Property Tree » Communications  ·  Admin →
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    Tash Williams commented  · 

    I was just about to suggest the same improvement, its all well and good we have automated communications but if we are not looking at the dashboard every day you wont know if things are coming up for renewal. An email to the point of contact when an automated communication is sent or an alert would be great so it can be followed up.

    Tash Williams supported this idea  · 
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