Settings and activity
19 results found
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1 vote
Tash Williams
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7 votes
An error occurred while saving the comment Tash Williams
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13 votes
An error occurred while saving the comment Tash Williams
commented
We have a lot of Villas and Units and these are not options under property types. It would be good if we can add our own into these lists as currently no option to do so
Tash Williams
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6 votesTash Williams
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33 votes
An error occurred while saving the comment Tash Williams
commented
It would be helpful if in the create creditor invoice page that it shows the creditors bank details in the creditor section so you can double check it is correct without having to always check the creditor card then going back to enter in the invoice.
Tash Williams
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7 votesTash Williams
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78 votes
We are pleased to advise that new Owner and Tenant Portals are now in Development! This will be accessible on both web and Apps for Owners and Tenants. We'll let you know once this is available for EAP and general availability.
An error occurred while saving the comment Tash Williams
commented
A tenant has called me up and advised his portal shows he is in arrears. I ahve checked his account and he has a part payment which effectively pays him up to another date so he is not in arrears. Is there a way the portal can work of the effective dates. This has been asked before on the weekly reports that come throguh as well as it shows arrears but does not take into account most have paid extra to move forward so their effective date is not passed yet so they are not techicnally in arrears. This would help a lot to avoid unneccassary phone calls from upset tenants and also confusing the directors when they see the reports asking why the arrears is so large when infact its not.
Tash Williams
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15 votesTash Williams
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43 votes
An error occurred while saving the comment Tash Williams
commented
When entering in an invoice through invoice genius and doing a tenant invoice it does not show the tenants lease dates as it does when entering a normal invoice and tenant invoice.
Tash Williams
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11 votesTash Williams
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34 votesTash Williams
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89 votesTash Williams
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238 votes
Thank you for all your feedback on what type of items you'd like to track against Creditor Compliance. We're pleased to advise that we are currently finalising details with our development team on this feature and we'll let you know when development starts.
Tash Williams
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37 votesTash Williams
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24 votesTash Williams
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7 votesTash Williams
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18 votesTash Williams
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67 votes
An error occurred while saving the comment Tash Williams
commented
I was just about to suggest the same improvement, its all well and good we have automated communications but if we are not looking at the dashboard every day you wont know if things are coming up for renewal. An email to the point of contact when an automated communication is sent or an alert would be great so it can be followed up.
Tash Williams
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9 votes
An error occurred while saving the comment Tash Williams
commented
It would be great if in configuration you can add multiple inspection frequency scenarios, i.e. one for 3 month and one for 6 month.
Then when adding in a property or tenancy there is an option to select which frequency that particular property/tenant is on.Currently I am setting notes with reminders to update after each inspection and then resetting a note as most of my inspections are 3 monthly but there is a number of owners that only require 6 monthly. Not only does this involve more admin time, it could easily be removed from the alerts or missed.
Tash Williams
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Yes we need this!! ITs great having the tenant lease and end date but having the original lease start date is important as we invoice tenants prorata from the start of the lease from our own reads so when they sign a new lease we have to double check the original start date.