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Palace

MRI Palace Ideas Portal has moved! All previous suggestions/feedback relevant to Palace have been exported to our Product Team with the Top ideas from each category brought across for further voting.

As we continue to invest in the development and growth of our products, the ideas and contributions of our customers help our Product Team develop and implement improvements and enhancements that best support your business.

Share your great ideas with us via Post Idea, however, before you do - please use the search box to see if it has already been suggested. If the idea already exists you can add your vote and also include any additional comments. When adding new ideas, please explain how this idea will improve your Palace experience as this will greatly assist our Product Team as well as other voters.

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28 results found

  1. There should be a Quick View on the the side panel underneath the "financial, supplier, tenancy tabs. This should have RECENT clicks, for example: a property you were recently in or a tenant you were recently looking at.
    It's annoying when you click "back" and you have to search the property again. It would be good just to have a list of about 5 or 10 recent clicks (similar to the quick access panel in Microsoft folders)

    1 vote

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  2. Tenant Movement report - It would be great to swap out the letting fee amount to other amounts owing. This report is a good one to generate when we need to see which tenant needs to be archived, but currently, we cant see if there is an other amount owing on it. As we can no longer charge letting fees we don't need this to show on this report.

    8 votes

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  3. In Diary, you have given the option to raise reoccurring invoices, but you haven't given the option to choose to email the invoices or not. as some of the customers don't want to see same reoccurring invoices every week. Can email invoice to customer become an option rather than compulsory like when you raise manual one-off charge in transaction, you will have the option to decide whether to email this invoice or not.

    1 vote

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  4. Currently only 30 custom views and we require additional custom view tabs to record all electrical appliances per property, also date of purchase and warranty info plus water meter plus ICP plus we want to record all Rubbish & Recycle Bin Numbers per property.

    There should not be a limit on custom views as this function should be a personal choice and custom made per user / owner on what information they want recorded. These fields are extremely important for owners to recognise when their appliances were installed etc and also for budgeting purposes for the next financial year. We…

    4 votes

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  5. When reversing a transaction, have the ability to make a 'note/comment' as to reason for reversal.

    9 votes

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  6. 25 votes

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  7. 11 votes

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  8. Currently the auto-reply button, once set, only replies to people that don't have a @gmail address. Can this be resolved please, so all addresses get their auto-reply?

    3 votes

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  9. It would be great if once a property inspection is downloaded if the photos could be easily reordered (eg drap & drop method common in many apps). - Is there a way this could be done? Apologies if already suggested

    3 votes

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  10. Email Template - add a name merge when sending annual statements

    9 votes

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  11. The portfolio summary report does not reflect the same information in the portfolio details report. The summary report has a bunch of revenue lines that do not reflect that of the details report so it is impossible to reconcile them to one another.

    4 votes

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  12. When entering a new address into Palace, Palace can look up a street name and postcode, but mysteriously leaves the suburb and city blank. Surely it can add these in automatically?

    1 vote

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  13. When a tenancy has been archived and you need to email the tenant, you need to copy the email address before going to the email screen as it doesn't auto fill or com up in the drop down. Be great if it still came up in the drop down

    14 votes

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  14. In Palace server, once an work order email was sent there was a "email sent" on the work order screen. In Liquid the only way to tell is to save the workorder, go back to the property screen (which doesn't always work, sometimes the back button takes you back into the workorder), then go into the diary to see if it has gone. There needs to be some sort of indication on the work order.

    5 votes

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  15. Looking to export Property Inspections due, and need the frequency field included, so that we can streamline the number of inspections per week per Property Manager;

    4 votes

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  16. SMS - We need to see the name of who it is we have messaged, not just their number coming up on the display. If it could sync with the landlords and tenants numbers in the system then we would know who has replied if we have texted a few people via Palace that day.

    17 votes

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  17. It would be great if Palace would indicate the Property Address in the Subject instead of [ID: RBRE***-RBAG***] in the email of Tenant Invoice.

    Basically, a tenant sends us an inquire by Reply our email of Tenant Invoice without Bill forwarded so we have to find which property relevant according to the tenant's email address.

    It will make our work more efficient and easier if the Property Address can be indicated in the Subject in the Email of Tenant Invoice. Thanks.

    Happy New Year!

    26 votes

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  18. It would be great if there was an option to batch select and delete multiple images at a time from a property inspection. It's very laborious having to delete them one image at a time. There is already a 'select all' option but no delete option, so I'm unsure why there isn't an option to delete multiple images after selecting a batch.

    3 votes

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  19. Emailing invoices directly from the Works Order to the owner

    1 vote

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  20. Would love to be able to schedule emails to go out at a specific time and date (like outlook" so if you are working non traditional hours for whatever reason, you can schedule emails to go out during business hours or even to be able to schedule emails to go out to tenants at certain intervals in advance - exit emails, welcome emails etc.

    31 votes

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