12 results found
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Save automated emails in tenant diary
The new automation is great however the correspondence is not saved in the tenant diary.
7 votes -
Keys numbers on app
Having the key numbers appear on the app for inspections instead of having to write key numbers and addresses on paper before leaving the
1 voteHi Jody,
Thanks for your submission.
This is a feature that already exists, however, the catch is, the key number must be checked out in order for it to show on the app. The idea behind the key system, is to have the number hidden until it's checked out, which prevents any loss of keys from happening. The app follows these guidelines, so if you check a key out and then perform a fresh export/sync, you will find that the key number will be visible on the app under the specific property :)
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Insurance Details under property tab not owner
Currently in Palace there is only option to put in Insurnace details for the owner in a small space.
I request that we have an insurance tab under the property edit screen that allows us to add insurance details and/or multiple policies that there could be (a policy can be different for different properties under the same owner). Also be able to add documents - the certificate of insurance as well as the policy. The expiry date needs 2 options - a set date which sets a reminder in our dashboard a month before or we can run a report…
3 votes -
Property- Holiday booking Guest reports for Holiday Homes bookings required
Property- Holiday booking Guest reports for Holiday Homes bookings required, the reports appear to be more for rental properties
1 vote -
Property- Holiday booking
property check out date , there is currently only a check in date option.
1 vote -
attach
Can we attach more than one file once from Palace?
3 votes -
add Signatures to Tenant Letters
can we please add a form field where we can add a digital signature per staff member to our letter templates
3 votes -
save email drafts
save emails to draft automatically, such when palace times out.
4 votesAuto save feature available when composing a new email
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Key Check Out new field
When "checking out" a key, can we have a field that allows us to put in a note of who we have issued the key to. e.g. Contractor, and their contact details, etc. This will be very helpful so all PM's in the office can see who has the key and why.
3 votes -
Save button
Currently we have a "Save and Close" button on most records. This closes the current screen and takes you back to the previous menu. It would be good to have a "Save" button beside the "Save and Close" so we can continue working in that record.
Example:
I have just entered the healthy homes information for a property and pressed "Save and Close". If I want to record other information or get a report from the same property I need to scroll through my list of properties and reopen the property again. This would save time reopening the record.1 voteWhen in a profile, use the "More" dropdown next to save and close, and this has the option for save and view, which will save your changes and keep you on the same profile rather than closing you out.
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Email forwarding tenant to owner - owner email address does not appear for selection in "TO"
Email forwarding from tenant to owner - owner email address does not appear for selection in "TO"
4 votes -
Flag duplicate invoices from being processed based on invoice details not the month sent.
I've recently been advised that duplicate invoices will only be picked up by Palace and not processed if they arrive in the same month. This did not use to be the case and there are lots of times that a copy of an invoice will be sent in again in a different month. I'm not sure when this changed, but we have wondered why we are getting some double up of invoice payments, and recently a lot of them, which takes a lot of our and tradies time to identify, remove and get money back. Please revert to how it…
3 votes
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