669 results found
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Auto reminders
Ability to send customisable (e.g. amount of days) auto reminders to tradies for work order and quote requests. We are too time poor to keep chasing outstanding tasks, this would also improve the level of service we deliver to our clients.
1 vote -
KPI reporting
We are currently trying to utilise quick reports to produce KPI reporting to try and give us an overview of how everything is tracking in the team. It would be great if this information was easier to produce all together and easier to see.
1 vote -
Maintenance App
It would be great to have an app from Rockend that is branded for our company where owners can log their own work orders, that then gets sent to that buildings preferred supplier. The Strata Manager should then receive a notification to let them know this has happened. There should also real time tracking of this. So for example, if an owner comes home and the lift is broken, they can log onto the app and see that it has already been raised and a work order has been sent. This would limit numerous emails from different lots to report…
1 vote -
minimised screen
It is really annoying in SM when you click on a button - say Quick Reports - and this window is already minimised at the bottom of the screen. Clicking on the button does not bring up that window again. You can go to window at the tool bar and click onto it but, this is not user friendly. If you are using Chrome for example, and you click on the chrome button this pops up, you don't have to click elsewhere to launch it. Very frustrating.
1 vote -
Debt Recovery - show all templates
Ability in Configure > Debt recovery to add a drop down to include a list of multiple templates to select for a stage.
1 vote -
Meeting Master - sych meetings only for a specific user
When a user sync's meetings from SM to Meeting Master, meetings for all users will be sycned to the device. Would like Meeting Master to only sync meetings according to the user who is logged into the app (ie. plans that are only managed by that user/manager).
3 votes -
Interim Reporting - ability to customise
Ability to amend the reports in line with reporting options available through form reports: -Reports for specific periods (monthly, quarterly, yearly etc) -Comparative period options (prior periods/pro-rate/prior year complete; budget variance; etc). We typically email them directly to them, as it is fulfilling an immediate request for the report. A lot of our clients keep a close eye on the financials. For some clients we are able to fulfill through issuing monthly interim reports, for others we need to manually send the reports each time they request updated copies.
We utilise the manage > interim reporting > owners corporation function.…
3 votes -
Management Fee Reporting - add additional information
Ability to report on management fees to show the old value, new value and the date of the increase. Currently can only report on the old and new rate via quick reports - need to add date of increase in quick reports.
1 vote -
File Smart Creditor Invoice screen - invoice validation
When invoices are validated and the preview/print report is presented, ability to show a Grand Total on the report.
1 vote -
Online Voting
Add functionality for online voting to combine those who vote online with those who vote via print/mail.
1 vote -
Sort order for Interim Reports and Management Fees
Allow functionality for the user to select how the Interim Report and Management Fees are printed ie. print by alpha or numeric order
1 vote -
Mail Merge field for Correspondence
Please add an email merge field to accommodate all options set under the Notices > Correspondence delivery method i.e. owners, agent, different contact address. Currently can only accommodate owners, agents by two processes of emails. Would like to have one generic email merge field of <<CorrespondenceEmail>>
2 votes -
Save items in FSCI when bcking up Strata Master
Save the creditor invoices in FSCI screen when backing up Strata Master. Currently when Strata Master is restored the invoices in the FSCI screen are lost and need to be re-entered.
1 vote -
Issuing Section 184 in bulk
When producing the Status certificates in bulk for a plan to be able to manage with an option to produce in batches or Lots within the individual plan.
The problem is that the process takes a long time and when opening a word document will interfere with producing the certificates.
This process at the best of times is time consuming1 vote -
Meeting Register - set default venue locations
Suggested a default value to be set for AGM meetings venues, so alleviate the need to in the venue address when adding new meetings.
1 vote -
Strata Mobile - email all owners
We absolutely love the strata mobile app, I use it all the time. However it would be great if you could email out all owners from the app, and agents, send work orders and quotes. This would be great for out of office calls and also for our managers when they are out onsite at meetings.
1 vote -
Ability to raise a Speical Levy excluding certain lots
Special levy excluding certain lots
1 vote -
Hide Levy Notice Comment template
Would like the ability to hide the levy notice comment appearing on certain lots.
eg. they have a newsletter with the levy notice and some lot owners would like the ability to unsubscribe to this.1 vote -
Enable text formatting options
Should be able to change the font and the colour of the text in the notes section of the Corp screen, as well as other notes sections within Strata master.
(the same as the levy wizard messaging).1 vote -
Report tool bar - add option for Agency Reports
Add a new report option called Agency Reports in order to make report selections as required i.e. Strata Searcher. This could be done in a way that is similar to how interim reports works.
1 vote
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