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Strata Master

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As we continue to invest in the development and growth of our Strata products, the ideas and contributions of our customers help our Product Team develop and implement improvements and enhancements that best support your business.

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Strata Master

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669 results found

  1. Functionality to allow information on Strata Master to be uploaded to the new Strata Hub via Service NSW.

    3 votes

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  2. In the opening balance screen there is only 48 entry lines available for expenses

    Can this be unrestricted so there is no limitation.

    I had an expense report with 63 entries today

    1 vote

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  3. One single levy notice for owners in a multiple OC set up.
    For example, an owner can be part of OC1, 2, 4, 7 and 9. At the moment, they are receiving 5 levy notices quarterly with 5 different DEFT numbers.

    It would be great if a summary page can be issued and one master DEFT reference where owners can pay the lump sum, then SM is smart enough to allocate the OC as per the settings set by the company. Eg, it will always pay in the order of OC9, 7, 4, 2 then 1.

    1 vote

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  4. When running Reports (for later audit purposes) - General Ledger Reports all are run as a snap shot of the Ledger - for Multi Strata, as the auditors may choose any one or more strata and do not want later adjustments to compromise the data that was Balanced at an end of month or year.

    1 vote

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  5. It would be great if Strata Master allowed saving opening balances for later in case I have to enter a big plan over multiple stages.

    1 vote

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  6. We have had some complaints from Owners in Strata Plans requesting they do not want to receive an SMS notification when levies are issued. However, if you are doing bulk levy issuing, you cannot exclude certain plans, or there is no way of identifying which plans do not want it.

    2 votes

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  7. With the introduction of Loan Drawbacks becoming more common, we would like the ability to have more than 4 different levies on the 1 levy invoice. Currently it compiles additional levies into one line called "Rolled Levies" when there is more than 4.

    ROSS-HUNT TEAM

    8 votes

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  8. I'd like to see Additional debtors included in Debt Recovery as well as having one report to cover all outstanding debtors. Currently, it takes three reports to cover the various types of outstanding debtors and you cannot send a reminder notice to additional debtors through the system.

    1 vote

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  9. When the submeter invoices are included in the 'outstanding owner invoices' on the levy notice the owner thinks they are in arrears, particularly when the submeter invoice has been sent direct to the tenant. Having a separate heading for all 'submeter invoices' would distinguish between owner & tenant accounts.

    2 votes

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  10. When the submeter invoices are included in the 'outstanding owner invoices' on the levy notice the owner thinks they are in arrears, particularly when the submeter invoice has been sent direct to the tenant. Having a separate heading for all 'submeter invoices' would distinguish between owner & tenant accounts.

    2 votes

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  11. The Annual Notice of Levies still reads Sinking Fund - kindly have this updated

    1 vote

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  12. When cancelling a debt recovery run, a Misc Owner invoice remains in the owner Lot and a fee is in Quantity Management Fee for each Lot.
    Or when cancelling a LOt Owners Misc Invoice Fee for debt recovery, the fee remains in Quantity Management Fee.
    Can these invoices and fees be auto cancelled when a debt recovery is cancelled or a Misc Owner Invoice to that Recovery account is cancelled.
    Or can the debt recovery process have a tick box to untick 'charge fees? The problem is having to cancel invoices and Management fees when a debt recovery run goes…

    2 votes

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  13. Currently if you issue a miscellaneous owner invoice through Accounting - Issue Invoice the notice that is emailed/printed does not include any Agency customised global messages. (Likewise if it is reprinted through the Levy Journal.) The only way to issue the invoice with the Agency customised message is through the Levy - Issue Invoices option. However there is no ability on the levy screen to select an individual lot. This means every time you need to issue a miscellaneous invoice to an owner you may be inadvertantly reissuing notices to multiple other owners within the plan. Can global customised messages…

    11 votes

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  14. Make BOMA code that is not being used , inactive

    6 votes

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  15. The option for adding non-owner committee members is a good one, so that proxy holders who are committee members can use the portal without seeing the personal account details of the owner they represent. However, the idea that they can approve invoices, but they can't see the financial reports for making financial decisions, nor the documents which contain the building reports and quotes that the invoices relate to, is just ludicrous. All committee members should and do need access to other details such as quotes, correspondence and meeting voting functions.

    1 vote

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  16. I would be good if you could move the filesmart window when trying to save from outlook - most of the time it pops up in front of the information you need and it wont let you move it - have to write it down before you try to save it which is such a time waster.

    6 votes

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    0 comments  ·  File Smart  ·  Admin →
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  17. Why can't we e-mail our Agent Fees Payout Remittance advice - currently it can only be printed, scanned then e-mailed to the relevant person or printed to Filesmart & e-mailed from there. We insist on e-mail addresses from all of our contractors so we are only e-mailing remittances and we can't even do our own.

    2 votes

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  18. It would be great to see how many work orders are currently assigned to a specific contractor so that you can be mindful of not overloading one particular contractor with work orders.

    4 votes

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  19. Given we do not process cheque payments for any creditors / contractors, can we have an agency setting that removes this as an option? We have had a couple of instances whereby Cheque has been selected in error, payments have been processed, however the payments have obviously not been released. Yes its human error, but if we could have an agency default setting, we remove the risk.

    1 vote

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  20. Do not allow anything to be paid when the document type is set as Quotation.

    4 votes

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