Settings and activity
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133 votes
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Emilee Wall
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44 votes
Emilee Wall
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Emilee Wall
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Lots of commercial tenants have different payment arrangements and some need the invoice prior to 30 days before the due date. Payment frequencies also vary; some weekly, monthly or otherwise. The invoices state "Total Outstanding" even though they aren't necessarily in arrears. It would be extremely beneficial if I could choose if I want to send an invoice to a tenant and also when that invoice is generated. This needs to be on an individual property basis not a generic setting. Also there should be an option for tenants to receive email receipts but not to receive email invoices on the tenant profile.
This is so important to know that our numbers of overdue lease renewals is actually reflective of our owners wishes. Having leases approved as periodic, in our mix of overdue lease renewals, makes it very hard to see workloads as well as ensure we are fulfilling our owners wishes. Also an ex-Property Me user, so naturally our team have come to rely on this feature.