Settings and activity
9 results found
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101 votes
Janka Paine
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44 votesJanka Paine
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33 votesJanka Paine
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32 votesJanka Paine
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327 votes
Good news! We’re currently developing a tool that will automatically unblock affected email addresses to save you having to go to support for assistance. Once we see the impact this auto-unblock has on email failures we can determine the best way to notify failed emails. For those that may not be aware, you can currently find your failed comms within Communication History or the Communication Platform has a dedicated Failed folder.
Janka Paine
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An error occurred while saving the comment Janka Paine
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I would like to see a pop-up window or automated email sent to the user when communications sent through PT are undelivered/failed. At the moment, the only way to know is to consciously make the effort to go to communication tab and check the status. It is highly impractical, not to mention that we don't have time to check whether every email was delivered correctly- we assume it was. This creates problems especially when it come to highly important emails and can have dire consequences.
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49 votes
We're currently looking into a solution for this, to enable you to select a file(s) from document management and initiate an ad hoc email.
Janka Paine
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24 votesJanka Paine
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146 votesJanka Paine
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307 votesJanka Paine
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It would also be helpful to have a separate field for subscription date (if outsourcing smoke alarm inspections) as this is not always the same date as last inspection date. we need to be able to create reports of subscription due/out of date properties and separate report for inspection due properties (would be useful to be able to select time frame, eg next month)