Settings and activity
9 results found
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99 votes
Janka Paine
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44 votesJanka Paine
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33 votesJanka Paine
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32 votesJanka Paine
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324 votes
Hi User Voice Supporters! We're currently setting requirements with the development team for Failed Communication Notifications and are after some feedback to ensure we get the right notifications to you and your team.
Would you prefer, an In-App (in Property Tree) notification, that alerted you each time a communication failed?
Or, would you prefer to receive an email each time a communication failed? (similar to an outlook or gmail bounce-back).
In the case of receiving an email, if you are using the Communication Platform where your email replies are received into Property Tree, would you prefer this failed email notification to be received into the Communication Platform inbox, assigned to you (or the company, if the email was sent from the company)? Or would you prefer this email to be sent to your external email each time an email failed to send? If you are not using the Communication Platform,…
Janka Paine
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An error occurred while saving the comment Janka Paine
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I would like to see a pop-up window or automated email sent to the user when communications sent through PT are undelivered/failed. At the moment, the only way to know is to consciously make the effort to go to communication tab and check the status. It is highly impractical, not to mention that we don't have time to check whether every email was delivered correctly- we assume it was. This creates problems especially when it come to highly important emails and can have dire consequences.
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48 votes
We're currently looking into a solution for this, to enable you to select a file(s) from document management and initiate an ad hoc email.
Janka Paine
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24 votesJanka Paine
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142 votesJanka Paine
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302 votesJanka Paine
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It would also be helpful to have a separate field for subscription date (if outsourcing smoke alarm inspections) as this is not always the same date as last inspection date. we need to be able to create reports of subscription due/out of date properties and separate report for inspection due properties (would be useful to be able to select time frame, eg next month)