Settings and activity
66 results found
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21 votes
An error occurred while saving the comment 
Kate Lawson
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7 votes
Hi Tash, thanks for your suggestion. I was wondering if you were aware that in the inspection tab on the tenancy, if you click the edit pencil you can override the company default (of 3 months as an example, and set this tenants inspections to 6 month frequency), so it will look to this when doing the updates. I hope this helps in the interim - as this would be a good option to have against the property, so that when tenants come and go, the set frequency for that property would remain. Thanks, Ange - Product Team
Kate Lawson
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5 votes
We are currently investigating an option for a Property Tree inspection application
Kate Lawson
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5 votesKate Lawson
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14 votesKate Lawson
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21 votesKate Lawson
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46 votes
An error occurred while saving the comment Kate Lawson
commented
We need the portal messages to be integrated in with communications. It is too much to have this separate. It's another place to have to look!
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60 votes
An error occurred while saving the comment Kate Lawson
commented
Please! We regularly get commercial tenants confused with their invoices as they have the mini statement on each invoice. Either remove it or change the formatting.
Kate Lawson
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64 votesKate Lawson
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125 votes
Hi Supporters! we've been digging deeper on this topic and after a bit more feedback if you have any -
1. We can introduce a compliance tab to the Creditor and you'd be able to track any items you wish (you could configure your own categories as you do with properties). Would you prefer to see a separate Creditor Compliance Register for reporting, or keep this information in the current Compliance Register with the ability to filter between Property Compliance and Creditor Compliance?
2. When a Creditor Compliance item has expired, what behaviour would you like to see? I warning when you enter a creditor against a maintenance job? and/or when a maintenance email is sent?
Any other notifications or areas that should be considered when we look to implement creditor compliance?
Kate Lawson
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131 votes
An error occurred while saving the comment Kate Lawson
commented
Yes PLEASE! We need to add an email disclaimer in our emails, but cannot do this with the JPG option for signatures.
Kate Lawson
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11 votes
Hi Supporters!
Would you like to join the early adopter program for our esignature product, MRI Secure Sign?
If so, please reply with your contact details and one of our Account Managers will be in touch.
Regards,
The Product Team
Kate Lawson
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4 votesKate Lawson
shared this idea
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87 votes
An error occurred while saving the comment Kate Lawson
commented
This is of huge importance for those tenants in arrears! Please add this.
Kate Lawson
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20 votesKate Lawson
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207 votesKate Lawson
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222 votes
Hi Supporters, thanks so much for all your responses! We are getting close to having this ready for our development team. I'm hoping for a little bit more feedback if you have any on the following -
1. An option when you generate the ledger for "Showing Transactions Only" (so cutting out the other items such as when invoices are entered). However, this would show credits as well. Although credits are not transactions these affect amounts due by the tenant. This would keep all of the current tenancy ledger columns.
2. Also an option to Show Rent Arrears Details (so a running total for arrears and the days in arrears). When this option is selected and generated we would replace other ledger columns to then display the additional rent arrears details. Inserting more columns into the current tenancy ledger has been a challenge with the amount of information currently there.…
Kate Lawson
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14 votesKate Lawson
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4 votesKate Lawson
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13 votesKate Lawson
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When scheduling routines, it would be good to have a flag to show there is a note on a routine inspection. Often the team put notes in saying it's a reinspect, or owner wants to be present, but when I schedule the routines, I have to look in every tennantite inspection before scheduling. This is not efficient and sometimes I need to know if an inspection cannot be moved or changed. Or if it is booked in with an owner.