Settings and activity
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Sarah Walters
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18 votesSarah Walters
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58 votesSarah Walters
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33 votesSarah Walters
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230 votesSarah Walters
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6 votesSarah Walters
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36 votesSarah Walters
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142 votesSarah Walters
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324 votes
Hi User Voice Supporters! We're currently setting requirements with the development team for Failed Communication Notifications and are after some feedback to ensure we get the right notifications to you and your team.
Would you prefer, an In-App (in Property Tree) notification, that alerted you each time a communication failed?
Or, would you prefer to receive an email each time a communication failed? (similar to an outlook or gmail bounce-back).
In the case of receiving an email, if you are using the Communication Platform where your email replies are received into Property Tree, would you prefer this failed email notification to be received into the Communication Platform inbox, assigned to you (or the company, if the email was sent from the company)? Or would you prefer this email to be sent to your external email each time an email failed to send? If you are not using the Communication Platform,…
Sarah Walters
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Agreed, it would be helpful if compliance items coming due would appear in alerts.
However, I'd like to see an option on each compliance item eg. a check box, that allows the user to set whether there will be a reminder. Checking this box could automatically enter a note on the property tab with a reminder date.
Following on this, there could be an option on each category to make it a default for a note reminder to be created. So for example you may want smoke alarms to always have a reminder.
Could even be achieved with a dashboard item so you can see compliance activities on the main screen instead of using alerts. Agencies with large rent rolls could easily get notification fatigue if their alerts bell is constantly showing lots of reminders.