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Palace

MRI Palace Ideas Portal has moved! All previous suggestions/feedback relevant to Palace have been exported to our Product Team with the Top ideas from each category brought across for further voting.

As we continue to invest in the development and growth of our products, the ideas and contributions of our customers help our Product Team develop and implement improvements and enhancements that best support your business.

Share your great ideas with us via Post Idea, however, before you do - please use the search box to see if it has already been suggested. If the idea already exists you can add your vote and also include any additional comments. When adding new ideas, please explain how this idea will improve your Palace experience as this will greatly assist our Product Team as well as other voters.

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18 results found

  1. Stop duplicates being made when editing and resending from TPS new or updated lease agreements. Can we merge them together rather than having to archive the tenancy we do not want even when the tenant details are the same within Palace.

    3 votes

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  2. Can the headers be frozen in the dashboard search so that when you are scrolling through a list you can still see what the columns are all about?

    1 vote

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  3. When creating a Property in Palace it is only giving us the option to add a property with a Unit number as the address. Some properties we rent out as ROOMS only so would be great if there was an option to enter a room number instead of unit number.

    1 vote

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    Out of Scope  ·  0 comments  ·  Profiles  ·  Admin →
  4. Reminders hold important information, such as rent reviews, smoke alarm checks etc. At the moment, it can't be printed out, to mark off as we progress through each reminder, which we remove when completed. So we use Snipping Tool to copy and paste a page every time for the current month. It would be great to have a report that prints out a date range, would save a lot of time.

    1 vote

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    Out of Scope  ·  0 comments  ·  Compliance  ·  Admin →
  5. 1 vote

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  6. Currently you can do this on iPhone but not iPad. Talk to text option needed for iPad

    1 vote

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  7. When duplicating a tenancy rather than adding a new tenancy, the same prompts do not pop up.
    "Would you like to mark this Property as Available?"
    "Would you like to set up a new Inspection Date"

    1 vote

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  8. Procedures for Holiday Homes and EOM charging would be good , it all seems to be based on rentals .

    1 vote

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  9. It would be great to specify a particular time for a house inspection beside the Next Inspection date on the Property-Inspections page and use this time in the mail merge

    eg: This is instead of saying the inspection will be conducted on 26 Jan 2023 between 9am and 2pm

    1 vote

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  10. Create a occupancy report to show owners monthly occupancy of their properties .

    1 vote

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  11. To streamline the integration side with Sats and TPS, currently when Sats does an annual service and they update the certificate this is not updated in the palace system, it stays the same ,and does not UPDATE to the current certificate, which means a manual edit for every single property, with TPS I would like to see the capability to sync the smoke alarm report from palace instead of just the HHS report from palace for the rental agreements. Currently a lot of time is spent double checking and having to correct manually .

    Regards Anita Aggerholm

    1 vote

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  12. Need to be able to generate a Summary of Rent report for tenants that are on fortnight rent periods

    1 vote

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  13. Currently there is no merge field for the date when Tenants / Owners / Properties are archived. This would be a huge bonus for reporting so PM's can clearly see archive statistic for each area T/P/O/S

    1 vote

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  14. When entering a supplier invoice, if you copy and paste an invoice amount that contains a comma (ef it's over $1,000) then it will dump all the numerals after the comma, creating an invoice for just a couple of dollars. OOPS! Please fix.

    1 vote

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  15. It would be really helpful when invoicing a tenant if the balance of the "other amounts owing" showed on the invoice.
    This would save time not having to send a separate email reminding them of outstanding amounts or showing any credit they might have. Often tenant round payments up so there is a small amount in credit which - if they could see this they could adjust their payment to clear it.

    1 vote

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  16. Can we change the Expense when entering a work order / invoice into Palace. Eg. our plumber is entered in as Plumbing Repairs, but if he installs a Hot Water System, then we need to change the Expense to Install Hot Water, but this can't be done until we go into the Transaction / History and change it there. There is no where to change it when doing the Work Order or entering the Invoice.

    1 vote

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  17. The Month End button is directly under the Reconciliation button and is difficult to undo if you accidentally hit it. It would be good if it was at the bottom of the page so is less likely to be hit unintentionally.

    1 vote

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  18. When a user changes default settings ie selecting "All" instead of individual users that default should be able to remain and not change when you leave the screen.

    1 vote

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