57 results found
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Allow multiple email addresses in Tenant file
It would be great to be able to email Tenant invoices to ALL contacts in the Tenant file when creating an invoice - not just the 1 person marked as the accounts contact.
(In the instance where there are 2 single Tenants sharing the tenancy with separate email addresses.)22 votes -
Inspection Comment
Characters available in Inspection Tab/Comments
Could all Information that is entered in the Inspection Comment Section under Inspection Tab be printed on Inspection Reports, at present only part of the comment prints, we use this comment for Property Managers to have information when on site so full details are required.3 votes -
Ability to produce Annual Statement for owners with split payments
Ability to produce an Annual Statement for owners with split payments, showing total dollar $$ amount paid for each share as shown on monthly statements.
3 votes -
General Tab
Would it be possible to amend the notes area on the general tab and instead of having a white box have check boxes for the following information:
Survey Strata
3AB
Exclusive use parking
Allocated parking
Management statement
Additional by-laws
Keys
Gate
Gate code
Gate opening times3 votes -
Ability to allocate tenant credit when invoicing through filesmart
Ability to allocate tenant credit when invoicing through filesmart.
Numerous tenants pay extra funds specifically for water and is receipted into invoice credit. When invoicing water through filesmart you do not get the option to allocate the invoice credit to the invoice. Can we please make this function available.
13 votes -
Add standard owner fees per agency
Would like a section to add the following standard owner fees, as per Agency. Every time we lease a property, we need to refer to an agency. It would be much better if REST accommodated for these standard fees.
• Tenancy Agreement Fee
• Letting Fee – ability to allow for 1 week payable on 6 month lease and 2 weeks on 12 month lease
• Advertising
• Other Fees – a section to tick if owner pays the following fees and how much:
o Signage
o Photography
o Floor Plan
o Defaulting Database Search10 votes -
Ability to record pet bond
Ability to record pet bond
4 votes -
Ability to email copies of invoices with owner statements/tenant invoices without fileSMART
Without having to pay for fileSMART! This would save me hours and hours of time, as I currently have to go back through my emails (once tenant invoices or owner statement have been sent), and re-send any emails with the invoices for outgoings attached.
13 votes -
The ability to be able to add a post-it note on owner/property/tenant screen
So that important information can be seen straight away (i.e DONT use ABC Plumbing for this property!) rather than have to scroll through the diary notes or make a constant pop-up reminder (which is also a pain as it keeps popping up when entering maintenance etc)
4 votes -
Ability to only ever enter a property once
Each property should only need to be entered into the system once. This could be for a vendor, buyer, landlord, tenant, creditor - anything. That way, you can track history for a property over time.
7 votes -
Property Reminders/Info to show a DUE date as well as last inspected date
At the moment the "last inspected" date is recorded but there is no way to record the "due date" unless you use a property reminder tab (but there are not enough of those spare.
It would be good if a due date could be recorded and if the portfolio tracker could pull all water/smoke alarms/pool compliance DUE dates rather than what it currently does now (which is pulls done dates which are irrelevant)
3 votes -
Commercial custom reporting for owners
Would like to combine the information on the Tenancy Schedule with items to be included in the report to owners such as rent increase and options, maintenance and any notes/ comments or communication with the tenants through the month.
5 votes -
Box to tick in Tenant screen for Periodic Tenancy
A box to tick in the Tenant screen for Tenants on a Periodic Tenancy would be great to identify/confirm these tenants as Periodic Tenancies on the Lease Expiry Report. At present the expiry dates for these Tenants show as empty on the Lease Expiry report which means we are continually have to confirm these Tenants are on a Periodic Tenancy & not as just the date being forgotten to be entered.
14 votes -
Ability to stamp 'REMINDER' on overdue Tenant invoices
It would be great to have the ability to stamp 'REMINDER' in bold red writing on overdue Tenant invoices.
26 votes -
Tenant Invoice remittances to have biller code and tenant code added
When issuing an invoice to the tenant, we want to have their tenant Code number/reference and the Bpay biller code shown on the invoice. This cannot be done currently.
15 votes -
Ability to view Property Notes in REST Mobile App
Client types notes on the property card in REST and would like more space to enter in more details.
Would like these notes to appear in REST Mobile as they use this alot when out and about.6 votes -
Changes to Paid to Dates to immediately update owner statements
The paid to date is also not changed until the roll over so making the rent statement to owners very confusing. Once the paid to date is changed, it should be immediately reflected in the month that rent statement is printed after owner is paid, instead of the next month. There should be a field for adjustment without having to cancel a transaction.
7 votes -
Inspection Cycle based on Property Last Inspected not Tenant Last Inspected Dates
The ability to have the Inspection Report / Mail Merge / Inspection Planner to pick up the date of 6 months when the property itself was inspected, regardless of when the tenant moved in / or left.
Currently, REST will look at the Next Inspection Date of the tenant and if rolled over it will add the next inspection date to be 6 months (or whichever frequency is set) from the tenant date NOT from the Property Last Inspection Date.
This is to keep the properties in the same cycle because when there are many properties to inspect in a…
4 votes -
Maintenance Requests to auto save and close once emailed
Ability for a work order that automatically saves and closes once it has been emailed.
7 votes -
Add and ABN and GST registered check
The ability to check ABN is valid and registered for GST from within REST
5 votes
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