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Rest Professional

As MRI Software moves toward implementing cloud-based solutions for our products, we will focus on improving system defects, staying compliant with legislative changes, and any required maintenance to ensure that Rest Professional continues to best support your business.

Your valuable feedback and suggestions will be used to develop new features and enhancements in Property Tree, MRI’s cloud-based property management software solution, which has been designed to make every part of your work life simpler, easier and faster.

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Rest Professional

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32 results found

  1. It would be great to have the ability to stamp 'REMINDER' in bold red writing on overdue Tenant invoices.

    26 votes

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  2. Without having to pay for fileSMART! This would save me hours and hours of time, as I currently have to go back through my emails (once tenant invoices or owner statement have been sent), and re-send any emails with the invoices for outgoings attached.

    13 votes

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  3. Would like a section to add the following standard owner fees, as per Agency. Every time we lease a property, we need to refer to an agency. It would be much better if REST accommodated for these standard fees.

    • Tenancy Agreement Fee
    • Letting Fee – ability to allow for 1 week payable on 6 month lease and 2 weeks on 12 month lease
    • Advertising
    • Other Fees – a section to tick if owner pays the following fees and how much:
    o Signage
    o Photography
    o Floor Plan
    o Defaulting Database Search

    10 votes

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  4. Commercial tenants should have an invoice number allocated to rent and outgoings.

    30 votes

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  5. When issuing an invoice to the tenant, we want to have their tenant Code number/reference and the Bpay biller code shown on the invoice. This cannot be done currently.

    15 votes

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  6. Have the ability to Reprint Creditor Remittance Advices

    19 votes

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  7. Each property should only need to be entered into the system once. This could be for a vendor, buyer, landlord, tenant, creditor - anything. That way, you can track history for a property over time.

    7 votes

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  8. Ability to record pet bond

    4 votes

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  9. A box to tick in the Tenant screen for Tenants on a Periodic Tenancy would be great to identify/confirm these tenants as Periodic Tenancies on the Lease Expiry Report. At present the expiry dates for these Tenants show as empty on the Lease Expiry report which means we are continually have to confirm these Tenants are on a Periodic Tenancy & not as just the date being forgotten to be entered.

    8 votes

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  10. So that important information can be seen straight away (i.e DONT use ABC Plumbing for this property!) rather than have to scroll through the diary notes or make a constant pop-up reminder (which is also a pain as it keeps popping up when entering maintenance etc)

    4 votes

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  11. Povide a check box for NBN and Child Safety Locks as one of the things on the Property Information tab, or even as one of the Features in the Advert tab. These are 2 recent things that we feel are missing from Rest and it needs updating.

    8 votes

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  12. Client types notes on the property card in REST and would like more space to enter in more details.
    Would like these notes to appear in REST Mobile as they use this alot when out and about.

    6 votes

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  13. The paid to date is also not changed until the roll over so making the rent statement to owners very confusing. Once the paid to date is changed, it should be immediately reflected in the month that rent statement is printed after owner is paid, instead of the next month. There should be a field for adjustment without having to cancel a transaction.

    7 votes

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  14. Would like to combine the information on the Tenancy Schedule with items to be included in the report to owners such as rent increase and options, maintenance and any notes/ comments or communication with the tenants through the month.

    5 votes

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  15. it would also be helpful if we are able to debit some invoice or partial payments of invoices rather than only being able to take the lot.

    9 votes

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  16. At the moment the "last inspected" date is recorded but there is no way to record the "due date" unless you use a property reminder tab (but there are not enough of those spare.

    It would be good if a due date could be recorded and if the portfolio tracker could pull all water/smoke alarms/pool compliance DUE dates rather than what it currently does now (which is pulls done dates which are irrelevant)

    3 votes

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  17. Ability for a work order that automatically saves and closes once it has been emailed.

    7 votes

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  18. this extremely important feature would streamline the process of advising the tradesperson and notifying the owner and/or tenant that a tradesman has been notified.

    7 votes

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  19. We are considering a Key Tracking system and would find it beneficial if there was one which integrated with REST, as the information already exists and would not need to be duplicated.
    We would like to be able to know where keys are at all times and an alert to come up if the keys have not been logged back in.

    Are you considering implementing this type of system?

    5 votes

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  20. We are continually sending more and more emails for landlords and tenants through REST.

    We encountered the following today. We would like to send email to owner notifying them that their rent is currently $? and will be increasing to $? on this date?.

    These merge codes only appear under tenant. If we merge an email through this it will go to the tenant. Hence the only way is a posted letter.

    Please look at increasing the merge fields in property for the next upgrade.

    6 votes

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