57 results found
-
Letterhead/Footer
Improve current logo clarity in headers so image isnt blurry and also include ability to have a footer attached to statements.
1 vote -
Numbers populated in Work Order and Quote Request Emails
When we email contractors a Work Order or Quote Request - would be fantastic the number could be populated into the subject heading of the email.
This would make it so much easier to track and communicate with contractors as we use the number as reference not the property address.
3 votes -
ABILITY TO HAVE MORE THAN 1 RENEGOTIATION (RENT INCREASE) FIELD
Would like the ability to have more than one rent renegotiation (rent Increase) field in REST. In particular for tenants with long leases who have multiple rent increases within their lease period.
21 votes -
Include invoice number on outstanding disbursement report
Can the outstanding disbursements reports include the invoice number on them for ease of checking duplicate disbursements? The Fees and GST on Fees column could be replaced by the Invoice number as it would be more useful to have this on the report.
3 votes -
WATER CHARGES FOR RESIDENTIAL TENANCIES
WATER INVOICES
BACKGROUND:
We charge our tenants via the tenant card 'Add water invoice'.
So this means 1 invoice but the breakdown is emailed to the tenant on the tax invoice.Example Usage $50 Supply $50
TOTAL = $100.00We then we receive a payment from the tenant $100 for water but only reflects on the ledger as 1 payment and doesn't show the breakdown of usage and supply!
CHANGES REQUIRED:
I want the tenant ledger to show the breakdown of water charges as at the moment only shows Water Usage.PLEASE VOTE !!!!
8 votes -
Mail Merge Fields - Need Bond Held field in tenant merge
In Rest I would like the 'Bond Held' merge field added to the available fields when doing a tenant merge. At the moment it is only available under a property merge. Bond Held is really relevant to tenant merges. Could you please consider adding this?'
Thank-you, Megan6 votes -
Slow / Queue SMTP bulk email traffic
Online documentation shows that Office 365 limits emails to 30 sent emails per minute. I strongly suggest REST/Rockend investigate ways to slow/queue email traffic as most SMB/enterprise SMTP relay/filter services utilise some form of lock down in this way to prevent email bombing/SPAM. If you are not able to do this, REST should be offering an open SMTP relay service to it's customers that does not have this limitation.
4 votes -
Reversing a rent receipt - check if tenant is vacating
When a tenant has a vacate date set, sometimes a receipt reversal may not correctly calculate the new paid to dates and credits. Can a check be built in so that the system prompts the user that a vacate date is set on the tenant before proceeding with the reversal.
3 votes -
Commercial Bonds
The ability to enter a separate payee for residential bonds and commercial bonds. They go to separate payees but can only have 1 payee at the moment so need to change each commercial bond to go the correct payee.
8 votes -
Ability to attach Copy of Creditor Bill that we are entering as an invoice on REST to Commercial Tenant at the same time.
REST PROFESSIONAL
Please add in the ability to attach a copy of a creditors bill to the invoice we are entering in REST against the Commercial Tenant, so when we click OK to complete the Tenant Invoice, a copy of the Creditors Bill along with our Invoice created in REST gets sent at the same time, rather than us double handling everything and spending hours responding to the Tenants asking for a copy of the actual South East Water Bill, Owners Corp or Shire Rates etc.
So send a copy of the actual Bill we have received from the Creditor…7 votes -
USER FRIENDLY LANDLORD STATEMENTS TO BE ABLE TO BE READ LIKE A BANK STATEMENT
Landlords should be able to understand their statements rather than calling office for explanations every month... current statement is confusing to Landlords that don't know the REST setup
7 votes -
Have electronic signing as a feature to REST and other programs
Basically to offer electronic signing of lease documents etc via REST, Property Tree etc when the lease documents are prepared
7 votesHi Supporters!
Would you like to join the early adopter program for our esignature product, MRI Secure Sign?
If so, please reply with your contact details and one of our Account Managers will be in touch.
Regards,
The Product Team
-
receipting additional owner charge fields ie centrepay, advertising
can a field be added so we can charge an owner additional fees via the receipting screen? Underneath Charges to Owner on other payments tab - down where the the letting & tenancy fee is entered.
ie centrepay fees instead of having to enter the centrepay fee as a quick disbursements after receipting rent received. It would be good to also add advertising here as well to streamline the new leasing process.5 votes -
Auto with hold funds for invoices not yet due or processed
REST should ideally auto with hold funds for the invoices entered with due later dates. The current process to manually with hold the funds on owner detail defeats the purpose of entering due date when entering disbursement. Problem faced : > Entered invoice with due later date in next month 15th. Did current month EOM and only due now invoices are processed. REST disburse all the monies collected to the owner even though there is a big invoice due next month. Due to that, the owner is now forced to pay directly.
3 votes -
Commercial Tenant Invoices
When sending out bulk commercial tenant invoices, it would be ideal if the "due date for rents" gathered ALL tenant charges ie outgoings and invoices and not just RENTS due by that date. We enter various invoices months in advance so ticking "pending invoices" causes confusion as all are printed even if they aren't due for six months.
10 votes -
Allow multiple email addresses in Tenant file
It would be great to be able to email Tenant invoices to ALL contacts in the Tenant file when creating an invoice - not just the 1 person marked as the accounts contact.
(In the instance where there are 2 single Tenants sharing the tenancy with separate email addresses.)22 votes -
creditor unpaid disbursements
When you go to reports, creditor, unpaid disbursements, there is an option to sort by either date order or property order but there is no option to put in Landlord order and as the system is alpha numeric we would like this to be made an option so we can sort in Landlord order.
6 votes -
metre numbers recorded
Be great if there was a dedicated spot in the information section to record metre numbers - electricity, water and gas so that if you have new people moving into property you don't have to be trying to look up on PCR's etc or hope that the PM has recorded it in notes. It's ok for if you pay the water for the owner as it will be in regular payments section, but most electricity and gas is in tenants names.
5 votes -
NBN Connection
Tick box for rental properties that have NBN connected. This will help when we do our final inspections as the nbn box needs to be left at the property. Currently unaware who has nbn connected.
5 votes -
5 votes
- Don't see your idea?