Settings and activity
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9 votes
Deb Bailey
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9 votes
An error occurred while saving the comment Deb Bailey
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11 votesDeb Bailey
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3 votes
An error occurred while saving the comment Deb Bailey
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It would also be great, if one of the filters when searching for unpaid invoices, could show that available property balance for paying an invoice
Deb Bailey
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25 votesDeb Bailey
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4 votesDeb Bailey
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5 votesDeb Bailey
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7 votesDeb Bailey
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13 votesDeb Bailey
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17 votesDeb Bailey
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17 votesDeb Bailey
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140 votes
The Product Team are currently reviewing this suggestion with our Developers
An error occurred while saving the comment Deb Bailey
commented
Not being able to provide rent invoices is causing some issues. At the moment we are raising recurring invoices to send out but then when rent is received, it is allocated to the invoice rather than to rent, so the rent paid to information is then incorrect. The only way to monitor this is to manually check. We have just had an issue with a tenant who received a rent invoice but they had already paid their rent to vacate. The amount owing was incorrect because a receipt a few months prior had been applied to an invoice instead of to the rent, which meant the paid to date was incorrectly showing.
This is extremely manual and open to error as was the case for this one. It also makes tenant ledgers very difficult to read. thanksDeb Bailey
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14 votesDeb Bailey
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15 votes
An error occurred while saving the comment Deb Bailey
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I spend a lot of time each month transferring information by copying and pasting from the unknown receipts report (PDF) to a spreadsheet so that i can accurately produce a report for audit purposes.
Could this please be produced as a csv file as well as a PDF.
thanks
DebDeb Bailey
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13 votesDeb Bailey
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58 votesDeb Bailey
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91 votesDeb Bailey
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71 votesDeb Bailey
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42 votesDeb Bailey
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8 votesDeb Bailey
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It would also save a lot of time if the account code used for the invoice also showed on the Find invoice screen. It would mean you could quickly check codes prior to making payments. At the moment it is necessary to go into each individual invoice if there are concerns.