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  1. 327 votes

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    Good news! We’re currently developing a tool that will automatically unblock affected email addresses to save you having to go to support for assistance. Once we see the impact this auto-unblock has on email failures we can determine the best way to notify failed emails. For those that may not be aware, you can currently find your failed comms within Communication History or the Communication Platform has a dedicated Failed folder.

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    Paul Dawson commented  · 

    Definitely still an ongoing issue, we had a tenant unaware of an inspection due to an entry notice email delivery failure.
    We need an alert when this happens, just like an email client would generate. It’s not practical to check that every entry notice or important communication has been delivered.

    Paul Dawson supported this idea  · 
  2. 206 votes

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    Paul Dawson supported this idea  · 
  3. 307 votes

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    Hi Supporters, we appreciate your feedback on this suggestion. As the current Tenancy Ledger holds so much important information, we are scoping out a new rent arrears ledger option that will give you the information required in a clear simple format, making it easy to see/explain rental payments and arrears. Rest assured, this suggestion is of importance to us.

    Paul Dawson supported this idea  · 
  4. 224 votes

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    Paul Dawson supported this idea  ·