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11 results found

  1. It would be useful if new contractors could self-register on the kiosk when they arrive at our location for the first time. This will speed up the onboarding process and cut down on admin.

    24 votes

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    4 comments  ·  Contractors  ·  Admin →
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  2. Add an option to assign contractor tokens from the contractor manager view. i.e. add a button in "run an action" to assign Tokens to more than one contractor without using excel batch.

    1 vote

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    1 comment  ·  Contractors  ·  Admin →
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  3. The ability to pre-register contractors, we have the ability for pre-registering visitors, but it doesn't include contractors. This functionality would be a valuable improvement - it will give
    Improved security: We would be able to track who is expected to attend the site, which would help to improve security.
    The ability to confirm all requirements Insurances, Inductions etc are up to date BEFORE they attend site & are denied entry causing reactionary work

    14 votes

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  4. We use “insurance” under Service Providers to store not only the insurances the providers should have contracted in order to work with us, but also to register other legal documents required by law when doing business with us. This information are company (not individual) certifications. Some examples: A legal certification of a company to do high rise window cleaning or a lega certification of a heat generators maintenance company to perform works on this kind of equipment, etc. My suggestion, is to extend/modify the concept of Insurance not only to insurances policy but also to other “company qualifications”, or more…

    8 votes

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  5. When in a contractor profile, you can view the members with one click, and then click on a desired member to view their profile. It would be great if you could do this moving the opposite way as well. So that when you are in a member's profile, you click to see the organisation and then click on that to view the profile, instead of having to go back to the organisations list and searching for it.

    6 votes

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  6. When a contractor signs in to a center the system only asks for a full name and we have multiple contractors with the same name, job title, and organization details. And with just the full name of the contractors anyone can sign in to a center which is a huge vulnerability in security and we had an issue of that kind. It would be really helpful if you could implement or introduce an additional security field like pin/MFA/auth.

    4 votes

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  7. This is something usual: A contractor is working inside the building, then a supplier of the contractor came to the building with goods who need to be delivered somewhere INSIDE the building. I want to allow this supplier of the contractor to be registered as a visit, and per my policy, i need someone to be accountable for this visit, but in this case is not an employee but a contractor the one i want to record as the responsible for this visit.....

    4 votes

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  8. Pre-built contractor questionnaires to choose from and customize. It would be really helpful to see some of the ways to structure the sign-in process for contractors. This could also be a good idea for the community portal where other users can share how they are integrating their contractors, what questions they are asking, and how they are storing and managing required documents. It would be interesting to see the best way to ask for pre-job and post-job documents and any permits requested to go paperless.

    2 votes

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  9. Insurance Report - view column sort order: When try to setup an Insurance report layout to save as a view

    • The view order want to have Organization in the 1st column, then Org status, then Type, as per the screenshot of the excel layout
    • However, when tick Type, it always moves it to Column 1 ?
    • How can I get it to be defined in column 3

    Feedback from support is, this cannot be done as this is hard coded in the software.

    Request is to remove the hard coded column settings and allow flexibility of column…

    2 votes

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  10. Focus on translations of Contractors Portal. Not having the Contractor portal on local languages does not help to gain traction on adoption of the portal for contractors.

    2 votes

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  11. When you click on a member or a contractor a summary pops up. In the member summary it shows their induction status - really useful. Would be great to have the same in the contractor summary for contract and insurance status.

    1 vote

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