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  1. Buyer reports - please adjust these reports to show us whether we have an property address for these OFI buyers it’s literally the most important thing to be able to see and know eg where they’re moving from and whether they have a house to sell or not…crazy we can’t print a report with that on there.

    3 votes

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  2. We think it would be beneficial for Box+Dice to have a contact card page, similar to the Vault Filing Cabinet options. See example below:

    https://support.vaultre.com.au/hc/en-au/articles/36000429953

    This way agents can save Documents and IDs against the contact card, rather than the only place documents can be saved being a property page.

    2 votes

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  3. To keep our database clean, we would like the ability for Admin to search contacts, filter them and then bulk delete, rather than delete 1 by 1. There are several instances of "buyer-in" at an OFI and then they are still there months, years later without full details, etc.

    2 votes

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  4. View the permissions for each contact in the RH navigation column of their record, rather than click the “Edit” button to view.
    To avoid marketing emails/SMS being sent to contacts, when they have explicitly requested not to receive them, or they have unsubscribed.

    4 votes

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  5. It would be great if user levels ie Manager, Manager (Open), Admin and Franchise Admin could use the columns in the contact screen to pull through the My Contact consultant that the client is assigned to as opposed to searching per agent to get the result we are after. For example, searching for categories is any of - Physical Mail with letters permitted, we'd love to be able to pull over the My Contact Consultant full name, not initials so we can download and arrange a mail merge for a letter.

    2 votes

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  6. As a BDM I would like to be able to filter for contacts in my system who own a property that is not their residential address and that is not currently under management by my agency, and to be able to also filter/order this by number of properties owned

    1 vote

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  7. On occasion , we change the task templates. It would be good that any modifications would flow through to all existing templates already attached to contacts.

    4 votes

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  8. A top operator who uses another CRM is able to have his pipeline printed in the following format:

    Page 1:
    Clients Name
    Contact information
    Properties owned
    Full note and timeline history

    Page 2
    Clients Name
    Contact information
    Properties owned
    Full note and timeline history

    Having one A4 page printed per contact is powerful.

    It allows us to write notes onto each page after a phone call, and then we can add the notes into the CRM at a later date.

    It also allows us to go somewhere quiet and review each contact properly.

    We should be able to print ALL…

    1 vote

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  9. Raised by Bek Kerr One Agency Team Kerr

    In Vault and My Desktop, there is an option to create automatic buyer lead responses per listing.

    This allows you to create listing information that is not currently available online. For example, the client wants the listing to show as current on the portals, but when a contact enquiries they would receive information such as "This property is currently Under Contract"

    Having the listing as current online allows for more interaction with the listing than if it was advertised as Under Contract.

    Having 'canned responses' per listing that the agents have full…

    7 votes

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  10. Currently the Plezzel integration enables web lead inquiries to be captured in Box+Dice as Buyer Leads for Sales listings, however not for project listings.

    Please can this be made possible for project listings too.

    2 votes

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  11. As an agent, I would like to send my details to a clients mobile via a button in Box+Dice, that sends them a contact card with the following information:

    Name, Position, Mobile, Phone BH, Email Address

    1 vote

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  12. It would be great if Box+Dice could send automated email reminders to vendors reminding them to pay outstanding advertising invoices, triggered by days overdue.

    2 votes

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  13. It would be great if box+dice could host a PDF as a link.

    What we mean by this, for example, is if we had a contract of sale PDF that we wanted to send via text message link to a client, we could do so by sending them the link that they click that takes them to the PDF hosted by the box+dice website.

    8 votes

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  14. As a consultant making calls I want to address a client by their correct name when they answer the phone so that they know they are familiar to me.

    At the moment the Firstname is the only name visible on the contact screen so I would as to speak to that formal name eg/ Trinh rather than the name they go by, eg/ Rose.

    Another example - Nikolaos is his legal name but he goes by Nick. I wouldn't know this unless I clicked Edit Contact Details.

    8 votes

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  15. As a salesperson who likes to use the type of note to filter last contact I would like the system to make it easier for me to select the correct note type - phone, other, etc by putting this on the critical path to making a note on the Contact screen in the CRM. At the moment the note type selection is an afterthought and often forgotten which undermines the effectiveness of the filters based on kind of contact.

    A suggestion is to have a series of buttons for the various types (rather than the text box being visible). On…

    2 votes

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  16. Feature request posted on behalf of client :

    A recent E-Alert that went out from our account via B+D to compatible potential buyers for a particular listing had 6 unique people clicked through to view the listing. The feature request then is to set up 'ingestion' of these clicks over to the Buyer Leads section of the listing...

    This could be added as something akin to the 'Web Lead' tab that pops up next to XX Buyers when a lead comes in via REA or Domain... or it could be added 'as' Web Lead... with the source being E-Alert (probably…

    1 vote

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  17. In situations where I need to send a bulk SMS to a large number of recipients (over the system cap) I would like to be able to sort my on-screen filtered list of contacts to display 100 at a time, and then select each page-full in turn and SMS them.

    5 votes

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  18. As a client
    I would like to be able to filter Contacts by all fields/columns

    Standard Columns to filter by include:

    Name

    Address

    Email

    Mobile

    Phone A.H

    Phone B.H

    Email 2

    5 votes

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  19. At the moment there is only the ability to filter Buyer Leads by contract requested and offer made as per below.

    It would be good to be able to add additional filters like:

    1. Requested or Sent Building and Pest Inspection Report

    2. Requested or Sent Due Diligence Information

    3. Registered for Auction

    4. Requested or Sent EOI/Tender Offer Form

    5 votes

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  20. As an agent
    I would like a new field in B+D for gender
    In order to correctly address a contact

    At the moment we can only select male and female genders. This is required to be updated as a lot of people do not identify as either.

    Having another field available to select, will help the agent to correctly address the contact when they are communicating with them.

    2 votes

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