14 results found
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Pull through the room configurations from the first full inspection to the first routine inspecton
it would be very helpful and save time if the first routine inspection pulled through the room configuration from the full inspection, sometimes there are multiple bathrooms or living areas and these are named during the full inspection but then when doing the first routine none of that information comes through, requiring to be set up all over again
5 votes -
Document Flow for Water Invoicing
When using Document Flow for Water Invoicing, we must remove the Owners name and address details on the Water Invoice and attach it to the Tenants invoice. Document Flow would be marvellous for Water Invoicing if we had the option to amend the document which is attached and resave to the document flow transaction prior to approving. At present, we have to amend the PDF before sending to Palace and then it will not match.
Please vote to be able to change the document which is attached and is ultimately sent to the Owner and tenant.
4 votes -
Toggle for Mid Month Statements
We send out mid month statements. Can we please get a toggle in the set up so that we dont have to tick the box to send the statements every mid month.
If you are in a rush & forget to to select send statements, it takes AGES to manually send them all out. Plus it needs to be resent before the banking for the next day happens.
Thanks4 votes -
SMS Message Reminder
I would like to see a reminder button like there are for emails when sending a SMS message
4 votes -
Adjust Expense Type in Work Order When Adding An Invoice
When adding an invoice through work orders you should be able to adjust the expense type not what is just attached to the suppliers details as sometimes they do have different job types you can pick. Expense types do not even show on Work Orders
3 votes -
Merge Full Inspections
Merge Inspections
To be able to be able to merge inspections together - especially full inspections.
Sometimes we have two or three people do a full inspection, especially on a larger house. We then have to copy and paste over the words to make one inspection and also transfer photos.2 votes -
Work order statuses
Add an "Under Warranty" status to work orders
2 votes -
Overpaid rent - Please put straight to Tenants Trust instead of Receipt Bond (Other)
When a tenant pays rent past their vacate date or a vacate date is bought forward - the money goes to Receipt - Bond (Other) - Overpaid Rent - so then I have to reverse it, hide it and then re receipt it to the tenants Water trust or Deposit in trust.
There is lots of steps for this - are we able to have the money to go straight to the tenants trust and then it wont accidently be paid out to the owner also.2 votesOverpaid rent is a default holding account and activated when the overpaid system option is turned on - the others (Water in Trust etc) are customised ones in your database that can be renamed/archived so unfortunately cannot be linked to a system procedure. The funds in the overpaid rent will never be paid out to the owner.
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Add description to "Bonds Held Report"
Would you please consider bringing in the description on the "Bonds Held Report" as well just so that if the payment has been allocated on a different date than the actual payment date, it will help us to calculate the 23 working days time frame more accurately?
1 vote -
Inspection Import Report
When the inspection report has been uploaded to Palace, could be able to saved as inspection report in property diary, so the auditor will be easier to generate the property diary report basic on inspection report. and easy to find out how many inspection report has been uploaded successfully and sent to the owner before end of the month.
As inspection report could be deleted by anyone from import list.1 vote -
Function to be able to archive 'Document Template' letters in Palace
It would be great if we could archive letters in Palace (Document templates) in case needed in future so can reduce the amount of 'current' letters/ document templates in Palace (without having to delete these completely)
1 vote -
Add Correspondence button under Edit drop down
Add Correspondence button under Edit drop down screen by the property list where email, sms & diary are
1 vote -
Fixed term ending and rent review report - ability to see/filter current tenants only
The tenant Rent Review and Fixed term ending report shows vacated and archived tenants but doesnt indetify their status on the report or report cant be filtered to current only. These reports are used for other purposes e.g Establisihing incomplete rent reviews or lease renewals and each one listed currently needs checking indivudually to identify the actual current incomplete ones. Very time consuming when there a multiple PM's and a big portfolio.
1 vote -
Make the Hazards button stay permanently on when doing work orders
If we could set the hazard button on permanently this way when a work order is sent the Property mangers dont have to remeber to turn it on. As we require ths for the healthy and safety compliance
1 vote
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