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Palace

MRI Palace Ideas Portal has moved! All previous suggestions/feedback relevant to Palace have been exported to our Product Team with the Top ideas from each category brought across for further voting.

As we continue to invest in the development and growth of our products, the ideas and contributions of our customers help our Product Team develop and implement improvements and enhancements that best support your business.

Share your great ideas with us via Post Idea, however, before you do - please use the search box to see if it has already been suggested. If the idea already exists you can add your vote and also include any additional comments. When adding new ideas, please explain how this idea will improve your Palace experience as this will greatly assist our Product Team as well as other voters.

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27 results found

  1. Inspection reminder automatically sent when inspections are scheduled and again 3 days before inspection.

    9 votes

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  2. Add the Option to add Statuses to the Master Inspection Template
    This will help streamline the first (Routine and Full) inspections at a property. Statuses can be added/edited once an inspection is in the property diary, however, this is laborious when creating inspections for the first time (or if the template is reset).

    6 votes

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  3. Be able to select multiple inspections (say all inspections from a certain day) and send them off in bulk to owners - rather than individually which is VERY time consuming

    6 votes

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  4. Photos are quite hard for owner to see in their report. Other software programs produce bigger clearer pictures.

    5 votes

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  5. When typing up an inspection report you have to turn on the auto save toggle button each time. Can this be turned on permanently. This would save us losing data

    4 votes

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  6. In Palace server, once an work order email was sent there was a "email sent" on the work order screen. In Liquid the only way to tell is to save the workorder, go back to the property screen (which doesn't always work, sometimes the back button takes you back into the workorder), then go into the diary to see if it has gone. There needs to be some sort of indication on the work order.

    4 votes

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  7. Ability to send inspections directly from the Palace inspections app

    3 votes

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  8. Is there anyway a 'lock' can be set so work orders can't be sent on properties where the LL requests all maintenance to be arranged by themselves

    3 votes

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  9. It would be great if there was an option to batch select and delete multiple images at a time from a property inspection. It's very laborious having to delete them one image at a time. There is already a 'select all' option but no delete option, so I'm unsure why there isn't an option to delete multiple images after selecting a batch.

    3 votes

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  10. When "checking out" a key, can we have a field that allows us to put in a note of who we have issued the key to. e.g. Contractor, and their contact details, etc. This will be very helpful so all PM's in the office can see who has the key and why.

    3 votes

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  11. If a Work Order is completed, then it should show up under the Closed Work Orders rather than the Current Work Orders when you filter them.
    When you are tidying up the database, its annoying to have these WOs still showing up.

    3 votes

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  12. Change the Autosave function to be automatically on for inspection reports - or make this an option in settings where the individual user can set a default for on or off themselves.

    2 votes

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  13. Looking to export Property Inspections due, and need the frequency field included, so that we can streamline the number of inspections per week per Property Manager;

    2 votes

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  14. Android 'Sync now' and Apple 'Sync' buttons do not look like buttons but more like a heading. If the buttons could be made to look like the 'Sync' button in Palace (green block with white writing), it would make it easier for users to know that is how they can manually sync.

    2 votes

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  15. A global setting (or agency setting) to exclude the tenants' names and details from inspection reports to help protect their privacy. I know you can do it when you send individual reports, but it would be handy to do it across an entire portfolio.

    2 votes

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  16. Add Work Order Button to Property Diary along the left side under NEW ENTRIES where Email, correspondence etc are

    2 votes

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  17. When adding an invoice through work orders you should be able to adjust the expense type not what is just attached to the suppliers details as sometimes they do have different job types you can pick. Expense types do not even show on Work Orders

    2 votes

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  18. When going to property inspections, the only option is to select all property managers or one at a time. I would like an option where i can select specific property managers at the same time (under the property manager drop down). Basically selecting some and not others (but not all). (Radio box format for selection)

    2 votes

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  19. It would be great if there was some way to add a little All Clear icon to the properties that are under their smoke alarm service, so this shows in the inspection app. This way if there is an issue with a smoke alarm at a property we can see that it is maintained by All Clear and can notify them.

    1 vote

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  20. Work orders that are still saying 'Quote Requested' or 'Work in progress', but are long processed or done through TAPI. In TAPI they are closed off, but in Palace they remain 'open' and it is cluttering up Palace. It would be great to have the option to bulk-change the statuses of these in Palace rather than having to go through each individual work order manually!

    1 vote

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