669 results found
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Dissections
If a manager has entered a dissection for payment and this has been missed by accounts payable in the File Smart Creditor Invoices screen the invoice should become 'Invalid' until accounts payable has completed the dissection so this dissection cannot be missed.
2 votes -
secondary portal login
Is it possible to create the ability for a secondary p[ortal login for each strata lot? this would be useful for realestate agents (to get by-laws and other documents) as well as allow dual owners to access the lot and have an audit trail of who has requested changes to the contact info etc. in some cases where married owners split and it is not amicable we have had one owner go into the protal and update contact info so that the other owner is not aware and does not recevie levies etc.
2 votes -
Owners Paid To Dates
Is it possible to have the "paid to" dates line up with the levy year? We have a few complexes that pay their levies annually but the paid to date is a year from the due date (after the AGM) instead of the levy year end.
1 vote -
Sub-meter Invoice split
We currently have a strata plan with both peak and off-peak charges included in their meter readings. It would be great to be able to issue a sub-meter invoice to include these on one invoice rather than having to run the process twice and confuse owners with two invoices for the same period.
Could an additional line and calculation be included on the sub-meter invoicing screen to capture both of these? Thanks2 votes -
Management fee increase
Some of the plans we manage have an annual increase in their Management Agreements of "CPI or fixed, whichever is the highest". there is nowhere in the fee set up structure to capture this, there is only CPI or fixed.
Could this please be captured so that we don't have to manually update each fee at the applicable increase date each year1 vote -
Quantity & management fee rate increase
We have a number of plans that have a different annual rate increase for quantity management fees than for standard management fees. For example, the standard management fee annual increase could be 3% on 1st March, but the fee for Keys is a 5% annual increase on 1st July.
It would be great if we could capture this and not have to go through and manually update the fees for each individual plan at the appropriate date each year. It is very a very time consuming task1 vote -
management fee charge date
We now have many strata plans that have "Fees payable in advance" included in the management agreement. However, we are unable to process this as fees can only be processed once each month.
We need the ability to charge fees at least twice each month, beginning and end. There would need to be a flag on the fee config to select advance or arrears.1 vote -
Tax report - partial period (to date of termination)
Printing Tax Report for a partial period (terminated management)
At present there is no ability to create a Tax Report for a partial year (eg. to date of management termination) because the tax year end date is in the future. If the date of termination is used, the report does NOT produce from 01/07 but rather produces 12 months ending in termination month.12 votes -
Online invoice approval
A acknowledgement that is generated when a committee member (approver) submits they Yes / No decisions for invoice approvals on the approvals screen. At the moment committee members are advising they have selected yes to pay each invoice and pressed submit but there is no acknowledgement that their vote has been received. a simple "your submission has been received" pop up box when pressing submit would be useful.
2 votes -
Online invoice approval
A aknowledgement that is generated when a committee member (approver) submits they Yes / No decisions for invoice approvals on the approvals screen. At the moment committee members are advising they have selected yes to pay each invoice and pressed submit but there is no acknowledgement that their vote has been recevied. a simple "your submission has been recevied" pop up box when pressing submit would be useful.
0 votes -
Quick Reports / Cr Invoices / Work Orders
Add link to work order added to cr invoice from the quick report screen (like the filesmart inv link) this will help with pending invoices being checked by management for invoices with a work order attached without having to navigate to multiple screens
1 vote -
General Ledger by Accounts Reports
At the end of Financial Year for a building with Investment/non-mutual income, it is necessary to use ‘General Ledger by Account Reports’ from the Activity List in order to gather the necessary account balances for the End of Financial Year Tax Provision calculation and corresponding journal.
We average 16 of these reports every month so it would be advantageous to be able to HOLD the selected Accounts and Dates which would save having to continually re-input each selection every time a new building is entered.1 vote -
Reprinting Receipts
When reprinting receipts, the option to view the receipt and email would be great. The only option to print means that it has to be scanned and then emailed. Just adds extra time and paper.
7 votes -
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OC Certificate - Legislative Correction
Stratamaster incorrectly calculates the amount due for every status certificate. It calculates this based on the previous levy posted rather than the approved function meaning the software does calculate the amount due as required under the legislation correctly. This creates additional work for staff every single time meaning on average staff are losing at least two days per year rectifying this issue. The amount of time saved by business by correcting this issue as a direct result would be substantial but as a legislative requirement should always calculate the correct figure.
The logic is required to change so this status…
1 vote -
OC Certificate - Legislative Correction
Stratamaster incorrectly calculates the amount due for every status certificate. It calculates this based on the previous levy posted rather than the approved function meaning the software does calculate the amount due as required under the legislation correctly. This creates additional work for staff every single time meaning on average staff are losing at least two days per year rectifying this issue. The amount of time saved by business by correcting this issue as a direct result would be substantial but as a legislative requirement should always calculate the correct figure.
The logic is required to change so this status…
0 votes -
direct debit
We have been asking for DD facility for NZ clients for years, I really hope that this will roll out to NZ during 2021
This is something our clients continuously ask for, and it would certainly help with debt collection and off shore owners.
PLEASSSSSE put this on the enhancements list3 votes -
Online Invoice Approval History
Ability for strata committee members to generate the Online Invoice Approval History Report from the client portal so they can see if they have already approved an invoice/their comments.
4 votes -
Spell Check
It would be helpful for Stratamaster to have spell check for diary entries, work orders quotes etc
1 vote -
Diary Record/Work Order Due Date
When entering a work order, the diary record due date does not reflect the work order due date. It picks up the order date from the work order. eg. I enter a work order today (2/12/2020) and make the due date 16/12/2020, the diary record due date will autofill to 2/12/2020. It then pops up in the reminders as overdue. Are we doing something incorrect or is this something that can be changed?
2 votes
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